Big Cartel vs BigCommerce: Comprehensive comparison guide for 2024

Final verdict


Big Cartel and BigCommerce cater to different segments of the online store market, with each platform bringing its unique strengths to the table.


  • Big Cartel (Overall Grade: 5.8/10)

    is best suited for artists, makers, and small businesses that prioritize ease of use, affordability, and simplicity over advanced features. Its straightforward setup process, artist-friendly templates, and focus on supporting creative endeavors make it an attractive option for those just starting out or with smaller inventories. However, its limitations in scalability, advanced ecommerce features, and customization options may hinder growth for larger businesses.

  • BigCommerce (Overall Grade: 7.9/10)

    shines as a comprehensive ecommerce platform designed for businesses of all sizes looking to scale their online presence. With its robust set of built-in features, advanced SEO tools, multi-channel selling capabilities, and extensive support resources, BigCommerce is geared towards merchants seeking a powerful, scalable solution. Despite a steeper learning curve and higher pricing, its flexibility and wide range of functionalities make it a strong contender for businesses aiming for significant growth.

Best for ecommerce

6.2
9.0


Verdict

: Big Cartel is best suited for artists and small-scale creators looking for simplicity and ease of use, while BigCommerce is the go-to for businesses aiming for growth with its extensive ecommerce features.


  • Big Cartel

    : Offers a straightforward platform for small businesses and independent creators, focusing on ease of use and affordability. It’s ideal for those just starting out or with a limited number of products.

  • BigCommerce

    : Stands out for its comprehensive set of ecommerce tools, scalability, and support for a wide range of business sizes. It’s designed for businesses looking to expand their online presence with advanced features.

Best for informational & business websites

7.2
7.5


Verdict

: BigCommerce slightly edges out Big Cartel for informational and business websites, offering more comprehensive features and flexibility for growth.


  • Big Cartel

    : With a score of 7.2, Big Cartel is a solid choice for artists and small businesses looking for simplicity and ease of use. Its platform is designed to support creative endeavors with minimal fuss, making it ideal for those who want to focus on showcasing their work rather than managing complex website features.

  • BigCommerce

    : Scoring 7.5, BigCommerce is better suited for businesses that require a robust online presence with the ability to scale. It offers a wide range of customizable templates and advanced features, making it a more versatile platform for creating detailed informational and business websites.

Detailed comparison

Design functionalities & templates

Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:

  • Template Variety (30%): Range and quality of design templates.
  • Customization (30%): Flexibility and options for design alterations.
  • User Interface (20%): Ease and intuitiveness of the design process.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Innovation (10%): Unique design features and tools.
6.9
7.8

🏆

Winner: BigCommerce.

BigCommerce offers a wider range of design functionalities and templates, making it a more flexible choice for businesses of all sizes.

Big Cartel provides a variety of free, customizable templates designed to ensure that online stores look appealing on all devices. These templates are geared towards artists, creators, and small business owners, offering features like high-quality product displays and adjustable product grids without the need for coding knowledge.


Big Cartel Themes

Big Cartel templates
Big Cartel template example

On the other hand, BigCommerce offers a variety of design templates for creating ecommerce websites, with a total of 240 themes available. Most of these themes come with up to four styling options, providing users with flexibility in design choices to match their brand’s aesthetic.


BigCommerce Themes

BigCommerce templates

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Ease of use

Ease of useReflects the platform’s overall user-friendliness.Score
Components:

  • Learning curve (40%): Quickness and ease of getting started.
  • Interface design (30%): Simplicity and intuitiveness of layout.
  • User guidance (20%): Quality of tutorials and support.
  • Flexibility (10%): Adaptability to various user skills.
8.0
7.3


🏆 Winner: Big Cartel

. Scoring 8.0, Big Cartel is designed with simplicity in mind, making it particularly accessible for artists and small-scale sellers who may not have extensive technical skills. BigCommerce, with a score of 7.3, offers a robust platform but with a steeper learning curve, especially for those new to ecommerce. If ease of use is a priority, Big Cartel is the clear winner in this category.


Learning Resources


🏆 Winner: BigCommerce

. While both platforms offer solid learning resources, BigCommerce goes a step further with its wide array of detailed tutorials and active community forums, making it easier for users to learn and adapt.

For ecommerce

EcommerceMeasures the platform’s effectiveness in supporting online business activities.Score Components:

  • Ecommerce themes and templates (20%): Variety and design of templates.
  • Product management (25%): Ease of managing and organizing products.
  • Payment options (25%): Variety and convenience of payment methods.
  • Ecommerce features (20%): Features for managing an ecommerce store.
  • Integration (10%): Compatibility with external e-commerce tools and services.
6.2
9.0

Big Cartel, with its simplicity and affordability, is a good fit for small businesses and independent creators. It offers a straightforward setup process, allowing users to create a customized online store without the need for coding knowledge. However, it’s designed for smaller stores, offering fewer product listings and less advanced ecommerce features compared to platforms like BigCommerce.

BigCommerce, on the other hand, is a comprehensive e-commerce platform that allows businesses of all sizes to create and manage their online stores. It offers a wide range of customizable templates and design options to help users create professional-looking websites without the need for extensive coding knowledge. BigCommerce is known for its robust set of built-in features, including advanced SEO tools, various payment gateway integrations, and multi-channel selling capabilities across social media and marketplaces.

Big Cartel Logo
BigCommerce Logo

Ecommerce themes and templates

5.5

8.0

Product page customization

6.8

8.3

Payment processing and commissions

7.0

9.2

POS capabilities

6.5

8.5

Payment gateways

6.0

9.0

Product numbers

4.5

9.5

Additional ecommerce features

5.7

8.4

Big Cartel ecommerce features:

  • Inventory tracking
  • Sales analytics
  • Social Media integrations
  • Marketing tools

Big Cartel Add a product

BigCommerce ecommerce features:

  • Unlimited Products
  • Streamlined Single-Page Checkout
  • Order Management
  • Abandoned Cart Recovery
  • Marketing and Sales Tools

BigCommerce add a product

Ecommerce themes & templates

Big Cartel offers around 20 templates, each specifically designed to cater to the needs of ecommerce stores, providing a variety of options for creating an online store. BigCommerce provides a wide variety of eCommerce templates designed to enhance online shopping experiences and cater to different industries. These templates feature advanced functionalities like quick view, product suggestions, and complex search filters but may require performance optimization for maintaining speed. The selection ranges from free to premium options, ensuring businesses can find a suitable design that aligns with their brand and product offerings.

Product page customization

Big Cartel enables merchants to customize their product offerings with the Product Variants feature, supporting up to 150 variants per item, such as sizes, colors, and more, allowing for specific pricing and quantities for each variant. Additionally, for products with complex attributes, the Advanced Product Options offer a structured way to present multiple variations through up to three option groups per product, simplifying the shopping experience. This combination of features ensures that Big Cartel stores can efficiently manage and display a wide range of product options to meet diverse customer needs.

In BigCommerce, you can extensively customize product pages to enhance customer experience and improve sales. This includes the ability to create detailed product variants, customize options like custom fields, and upload multiple images or videos for each product.

Payment processing

When it comes to payment processing, Big Cartel supports payment processing through PayPal and Stripe, allowing a variety of payment methods including credit/debit cards and mobile payments like Apple Pay and Google Pay. The platform itself does not charge additional transaction fees, but standard processing fees from PayPal and Stripe apply. Big Cartel also offers POS capabilities, primarily through Stripe terminal for Android and iOS for in-person sales, enhancing flexibility for both online and offline business operations.

BigCommerce supports over 65 pre-integrated online payment solutions, serving customers across 230 countries with more than 140 currencies, without charging additional transaction fees for using third-party payment gateways. This approach provides merchants with the flexibility to choose the best payment solution for their business needs, including the option for custom integration to cater to specific regional payment preferences. Furthermore, BigCommerce’s integration with various POS systems allows for seamless online and in-store sales management, offering a comprehensive solution for businesses looking to maximize their sales channels.

Website Editors

Website EditorsEvaluates the platforms’ website building and editing capabilities.Score Components:

  • Customization tools (40%): Range and power of editing features.
  • Editor usability (30%): User experience within the editor.
  • Design flexibility (20%): Freedom in layout and design changes.
  • Update and maintenance ease (10%): Simplicity of updating and maintaining the site.
6.8
7.9

🏆

Winner: BigCommerce

. BigCommerce, with a score of 7.9, offers an extensive set of tools designed for creating professional and engaging online stores without requiring coding knowledge. It provides a user-friendly drag-and-drop interface, robust eCommerce capabilities including product management and secure payment processing, and customizable templates to match brand aesthetics. The platform also features powerful SEO and marketing tools, app integrations for extended functionality, and comprehensive analytics to track website performance.

Big Cartel’s website builder editor, scoring 6.8, is designed with simplicity in mind, catering primarily to artists and small-scale sellers. Users can easily customize their online store’s look and feel without needing advanced technical skills, thanks to its user-friendly interface. The editor allows for the customization of themes, addition of products, and setup of different pages like home, about, and contact pages. Additionally, it offers basic SEO settings and integration options with social media and other tools, making it a straightforward solution for those looking to sell their work online with minimal fuss.

Mobile editor/app

7.5
7.5

🏆

Winner: Draw

. Both Big Cartel and BigCommerce offer mobile apps for managing your online store, but they cater to different needs. Big Cartel’s mobile app allows users to manage their online store directly from their mobile device. Key features include the ability to add and edit products, process orders, check inventory, and view store statistics. However, website design changes can only be made on the desktop version.

BigCommerce, on the other hand, does not allow users to edit the website itself but provides access to the dashboard, analytics, orders, and the ability to add or edit products.

In summary, both platforms offer different functionalities in their mobile apps, and the choice between them would depend on the specific needs and preferences of the user. Since both platforms have the same score for the mobile editor, no clear winner can be declared in this case.

Product testing options

Product Testing OptionsAssesses the options for trying out platform features before commitment.Score Components:

  • Trial quality (40%): Extent and usefulness of the trial or free version.
  • Feature accessibility (30%): How many features are available to test.
  • Trial duration (20%): Length of the trial period.
  • Ease of transition (10%): Smoothness of moving from trial to paid plans.
5.9
7.3


Overall Result

:

BigCommerce Wins

. BigCommerce scores 7.3, offering a 14-day free trial and the possibility to test premium features during this period. Big Cartel, scoring 5.9, offers a free version with the possibility to test some features, but lacks a trial version and a money-back guarantee.

Big Cartel Logo
BigCommerce Logo

Free Plan

Yes
No

Trial Duration
No
14 days

Testing Premium Features
Limited with free plan
Available during free trial

Money Back Guarantee
No No

Price

PriceLooks at the cost-effectiveness and value for money of each platform.Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.
7.8
7.4


Big Cartel offers more affordable plans, making it a good choice for small businesses and independent creators. BigCommerce, on the other hand, offers more advanced features and scalability, which justifies its higher pricing.

Big Cartel Logo


Offerings

BigCommerce Logo


Offerings


Free

Gold ($0/month):

The Gold plan is free and allows up to 5 product listings with one image per product. It includes features such as free customizable templates, the ability to sell online and in person, multiple payment options, real-time stats, product variant groups, and sales tax autopilot.

No offering at this amount.

$0-$10

Platinum ($9.99/month):

The Platinum plan increases the product listing limit to 50 and allows up to five images per product. It adds features like the use of a custom domain, template code editing, Google Analytics, ads support, inventory tracking, the ability to offer discounts and run promos, bulk editing, and shipment tracking.

Value for price:


7.5

No offering at this amount.

$15-$40

Diamond ($19.99/month):

The Diamond plan further extends the product limit to 500 with the same benefits as the Platinum plan, including advanced Google Analytics reporting, ads with audience targeting, and priority customer support.

Value for price:


8.5


Standard ($39.00/month):

Unlimited products, file storage, and bandwidth, suitable for small businesses. Limited to $50k in online sales per year and up to 4 inventory locations.

Value for price:


7.0


$100-$200
No offering at this amount.

Plus ($105.00/month):

Includes Standard features, plus customer segmentation and abandoned cart saver. Limited to $180k in online sales per year and up to 5 inventory locations.

Value for price:


7.5


$300+
No offering at this amount.

Pro ($399.00/month):

All Plus features, plus Google customer reviews and advanced search filters. Limited to $400k in online sales per year, and up to 8 inventory locations. Additional $150/month for every $200k in online sales.

Value for price:


8.0

In some cases companies have different prices based on various components like a
location. As a result in rare cases the prices displayed here can differ from the ones you see on their
websites.

Hosting quality

Hosting
quality
Examines the reliability and performance of the hosting solutions.Score Components:

  • Uptime (40%): Consistency and reliability of website availability.
  • Speed (30%): Loading times and performance.
  • Bandwidth and storage (20%): Sufficiency of resources provided.
  • Data centers (10%): Quality and distribution of hosting infrastructure.
5.0
7.8


Winner: BigCommerce

. BigCommerce offers scalable cloud hosting with unlimited storage and bandwidth, and a 99.9% uptime guarantee. Big Cartel, on the other hand, does not provide specific information about their hosting services, including the type of hosting, bandwidth and storage limitations, uptime, and data center locations. This lack of transparency results in a lower rating for Big Cartel.

Big Cartel Logo
BigCommerce Logo

Do they offer hosting?

Yes, included in all plans

Yes, included in all plans

Type of hosting:

Not specified

Cloud Hosting

Uptime:

Not specified

99.9%

Uptime Guarantee:

No

Yes, 99.99%

Data Centers:

Not specified

Not specified

Website Speed Optimization

Website Speed OptimizationEvaluates optimization of website loading timesScore Components:

  • PageSpeed Score (30%): Google’s score indicating performance optimization.
  • Loading Time (30%): The average time until a website is fully interactive.
  • Mobile Optimization (15%): Optimization effectiveness for mobile devices.
  • Resource Optimization (15%): Optimizing images, scripts, and other heavy resources.
  • CDN Usage (10%): Use of CDN to enhance speed across geolocations.
5.0
7.6


🏆 Winner: BigCommerce

BigCommerce takes the lead in website speed optimization with a score of 7.6, compared to Big Cartel’s score of 5.0. BigCommerce provides a variety of strategies for speed optimization, including image optimization, code minification, optimized templates, using AMP, and caching. On the other hand, Big Cartel does not disclose any specific strategies for speed optimization.

Big Cartel Logo
BigCommerce Logo

Focus
Not disclosed Image Optimization, Code minification, Optimized templates, Using AMP, Caching

Performance Tools
Not disclosed Provided by BigCommerce

Key Strategies
Not disclosed Image Optimization, Code minification, Optimized templates, Using AMP, Caching

Load Times
Varies depending on optimization and website complexity Varies depending on optimization and website complexity

Page Speed Scores Range
Not disclosed Not disclosed

Core Web Vitals Improvement
Not disclosed Provided by BigCommerce

BigCommerce provides a variety of tools for website speed optimization, including image optimization, code minification, optimized templates, using AMP, and caching. These strategies help to improve the load times and PageSpeed scores of websites built with BigCommerce. In addition, BigCommerce provides users with many tools for Core Web Vital improvements of their websites.

On the other hand, Big Cartel does not disclose any specific strategies for speed optimization. The load times and PageSpeed scores of websites built with Big Cartel vary depending on optimization and website complexity. Big Cartel does not disclose any information about its Core Web Vital improvements.

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Plugins and integrations

Plugins and integrationsMeasures the range and effectiveness of additional plugins and integrations.Score Components:

  • Variety of options (40%): Range of available add-ons.
  • Integration smoothness (30%): Ease of integrating plugins into the site.
  • Quality of plugins (20%): Functionality and reliability of the options.
  • Custom integration capabilities (10%): Support for custom or third-party integrations.
5.8
7.7


🏆 Winner: BigCommerce.

BigCommerce, with a score of 7.7, offers a wider array of apps and integrations, including ERP and CRM systems, 3PL services, POS systems, and various marketing tools. This allows for a more comprehensive enhancement of eCommerce functionalities. Big Cartel, scoring 5.8, also offers a variety of apps and integrations, but the total number is around 27, which is fewer than what BigCommerce offers.

While Big Cartel’s integrations enable store owners to automate marketing efforts, streamline shipping processes, boost customer engagement, and gain deeper insights into their store’s performance, BigCommerce’s integrations provide advanced marketing and SEO tools, improved analytics, enhanced product and inventory management, and sophisticated customer relationship management capabilities.

In terms of top integrations, Big Cartel offers key integrations such as Mailchimp for email marketing, Art of Where and Printful for print-on-demand services, and a suite of shipping solutions like Pirate Ship and ShipStation. On the other hand, BigCommerce integrations include a variety of tools aimed at enhancing inventory management, customer service, accounting, email marketing, and shipping logistics.

Therefore, BigCommerce takes the lead in this category due to its more extensive range of plugins and integrations.

BigCommerce Applications

Bigcommerce apps and integratons

Marketing Features

Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:

  • Template Variety (30%): Range and quality of design templates.
  • Customization (30%): Flexibility and options for design alterations.
  • User Interface (20%): Ease and intuitiveness of the design process.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Innovation (10%): Unique design features and tools.
6.2
7.9

🏆

Overall Winner: BigCommerce

. BigCommerce offers a more comprehensive set of marketing features, including advanced SEO tools, multi-channel selling capabilities, and a robust set of built-in features. Big Cartel, while simpler and more affordable, lacks some of the advanced features that BigCommerce offers.

Big Cartel Logo
BigCommerce Logo

SEO Tools
Basic SEO features Advanced SEO tools

Email Marketing
Through third party integrations like Mailchimp Integrates with various email marketing services

Blogging
No Yes

Social Media Integration
Yes Yes

Analytics and Reporting
Yes Yes

Ads and Promotions
Yes, using third party integration Yes, through third-party integrations

Customer Support

Customer supportEvaluates the quality and availability of support options.Score Components:

  • Response time (40%): Speed of support responses.
  • Support quality (30%): Effectiveness and helpfulness of the support.
  • Availability (20%): Range of support channels (phone, chat, email).
  • Resource richness (10%): Quality of self-help and educational materials.
5.4
8.7


🏆 Winner: BigCommerce

. BigCommerce takes the lead in this category with its 24/7 customer support availability through various channels, including phone, email, and live chat. This ensures global accessibility and convenience for users. The company also provides an extensive knowledge base and active community forums, allowing users to find answers and share experiences.

On the other hand, Big Cartel’s customer support team is available Monday through Friday from 8am to 6pm EST. They have twelve members on their support team to assist with various inquiries. However, it’s important to note that Big Cartel does not fulfill orders or control refunds directly, but they do offer resources for these concerns.

Security

SecurityLooks at the platforms’ security measures and data protection.Score Components:

  • Data protection (40%): Safeguards for user and customer data.
  • SSL and encryption (30%): Implementation of secure connections.
  • Compliance (20%): Adherence to industry security standards.
  • Regular updates (10%): Frequency of security updates and patches.
7.3
8.9

🏆

Winner: BigCommerce

. BigCommerce takes the lead in security with a score of 8.9, compared to Big Cartel’s 7.3. BigCommerce’s commitment to data privacy and security is evident in its adherence to international regulations like GDPR and CCPA, use of data encryption, and regular security audits. It also provides resources for best practices in security management.

Big Cartel, while offering SSL encryption and strict data processing protocols, does not achieve PCI compliance on its own, relying instead on third-party PCI-compliant gateways for secure payment processing. This could be a potential area of concern for users prioritizing security.

AI Capabilities

AI capabilitiesMeasures the effectiveness of AI-driven features and tools.Score Components:

  • Automation efficiency (40%): Impact of AI on streamlining processes.
  • Personalization (30%): AI-driven customization for users or customers.
  • AI-Assisted design (20%): Role of AI in website design and functionality.
  • Data analysis (10%): Use of AI in interpreting user data and analytics.
0.0
7.3
Big Cartel Logo
BigCommerce Logo

Personalized Design







SEO Optimization







Customer Behavior Analysis







Sales Predictions







Inventory Management







Content Generation




AI-powered writing tools for creating product descriptions


🏆 Winner: BigCommerce

. BigCommerce, with a score of 7.3, utilizes AI to enhance the ecommerce experience. Its AI features focus on personalized product recommendations, AI on-site search, AI-powered chatbots, and AI content generation features. These features help in improving operational efficiency, enhancing customer experiences, and boosting sales for merchants.

Big Cartel, on the other hand, does not have any AI capabilities. This makes BigCommerce a more advanced and feature-rich platform in terms of AI capabilities.

User Management

User ManagementAssesses the platforms’ capabilities in managing user roles, permissions, and accessibility.Score Components:

  • Role Customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of Management (30%): User interface and tools for managing users.
  • Access Control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.
1.3
8.9


🏆 Winner: BigCommerce

. Big Cartel and BigCommerce have different approaches to user management.

  • Big Cartel allows only one user to build and edit a website, which can be a significant limitation for larger teams or businesses.
  • BigCommerce allows an unlimited number of staff accounts with various roles and permissions, making it a more flexible and scalable solution for businesses of all sizes.

Big Cartel User Roles and Access Levels:

Big Cartel does not provide specific user roles and access levels due to its single-user approach.

BigCommerce User Roles and Access Levels:

Role Description Access Highlights
Sales Staff Enables all Sales Staff permissions Manage, edit, and add orders – Finalize manual orders with manual payments – Manage returns, capture funds, and refund orders – Manage and edit customers – Manage and edit product reviews – Manage legacy coupons and promotions – Use Image Manager
Sales Manager Enables all Sales Staff and Sales Manager permissions Includes Sales Staff permissions – Manage, create, edit, and delete products – Manage product options and categories – Export orders – Manage customer store credit and export customers – Manage blogs, brands, and various reports (Ecommerce Analytics reports, abandoned cart reports, etc.) – Edit inventory and manage channels
Store Administrator Enables all Sales Staff, Sales Manager, and System Admin permissions Includes Sales Staff and Sales Manager permissions – Manage users and form fields – Manage settings (product filtering, store settings, checkout, inventory, order notifications, etc.) – Manage payments, shipping, and tax settings – Import catalog entities and customers – Access store design tools and Page Builder – Manage customer groups – Take store down for maintenance
Store Owner Includes all permissions and is the person financially responsible for the account; this role has exclusive access to various account-related features. Full access to all permissions and features across the platform – Exclusive access to account-related features and settings not available to other roles
Custom Use this option to create your own combination of permissions. You can also opt to customize one of the other roles. Customize permissions based on specific needs – Mix and match permissions from different roles to create a unique role with tailored access

Additional Features

Big Cartel Logo
BigCommerce Logo

SSL Certificate







Custom Domain







Free Custom Domain Included







International Domains







Mobile Responsive







Page Speed







Website Builder Mobile App







Convert a Website To An App







Website Analytics







Multilingual Sites







Multiple Users


User Feedback

Big Cartel
26 reviews
4.2 out of 5 stars
BigCommerce
499 reviews
4.2 out of 5 stars

User feedback on Big Cartel highlights its simplicity and affordability as key advantages, making it a popular choice for small businesses and startups looking to establish an online presence quickly. Users appreciate the ease of setting up and customizing their online stores, the flat monthly fees without per-item charges, and the platform’s intuitive design and mobile management capabilities. However, limitations in features compared to more comprehensive platforms, restricted customization options, and lack of advanced integrations or inventory management for specific items are noted drawbacks. Despite these concerns, Big Cartel is praised for its cost-effectiveness and user-friendly approach, particularly for those new to e-commerce or with smaller inventories.

User feedback on BigCommerce highlights a mix of experiences, with positive remarks on its ease of use, SEO configuration, and strong support team. However, significant criticisms include its lack of suitability for businesses with brick-and-mortar locations, due to issues with POS integration and sales tracking, as well as its inflexibility with customization and additional costs for necessary features. Additionally, concerns were raised about the platform’s steep learning curve for beginners, limitations in product variation and design options, and difficulties with order management. Despite these challenges, some users appreciate the platform’s ability to quickly launch and reliably host stores, alongside its potential for scalability and e-commerce growth.

The making of this blog

We followed a clear, step-by-step process to write and research this article.

FAQ

Which platform is easier to use, Big Cartel or BigCommerce?

Big Cartel is designed with simplicity in mind, making it more accessible for artists and small-scale sellers. It scores higher in ease of use, offering a straightforward setup process without the need for extensive technical skills. BigCommerce, while robust, has a steeper learning curve but provides comprehensive tutorials and support to help users navigate its features.

How do Big Cartel and BigCommerce compare in terms of ecommerce capabilities?

BigCommerce stands out for its comprehensive set of ecommerce tools, scalability, and support for a wide range of business sizes, making it ideal for businesses looking to expand their online presence. Big Cartel, on the other hand, offers a more basic set of features tailored to small businesses and independent creators, focusing on simplicity and affordability.

Which platform offers more design flexibility?

BigCommerce offers a wider range of design functionalities and templates, providing users with flexibility in design choices to match their brand’s aesthetic. Big Cartel provides artist-friendly templates and features like high-quality product displays without the need for coding knowledge, but with less variety compared to BigCommerce.

How does pricing compare between Big Cartel and BigCommerce?

Big Cartel offers more affordable plans, making it a good choice for small businesses and independent creators. BigCommerce, with its advanced features and scalability, justifies its higher pricing, catering to businesses aiming for significant growth.

What additional features do Big Cartel and BigCommerce offer?

Both platforms offer SSL certificates, custom domains, and mobile responsiveness. BigCommerce provides a broader range of additional features, including multiple user management and advanced security measures, making it a more feature-rich platform compared to Big Cartel.

Can I manage multiple users with Big Cartel and BigCommerce?

BigCommerce allows an unlimited number of staff accounts with various roles and permissions, making it a more flexible and scalable solution for businesses of all sizes. Big Cartel, however, is designed for single-user management, which may limit its use for larger teams or businesses.

Which platform is better for SEO and marketing?

BigCommerce offers a more comprehensive set of marketing features, including advanced SEO tools, multi-channel selling capabilities, and a robust set of built-in features. Big Cartel provides basic SEO features and integrates with third-party marketing tools but lacks some of the advanced features offered by BigCommerce.

How do customer support options compare between Big Cartel and BigCommerce?

BigCommerce provides 24/7 customer support through various channels, including phone, email, and live chat, along with an extensive knowledge base and community forums. Big Cartel offers customer support Monday through Friday with a smaller support team, focusing on resources for common concerns rather than direct order fulfillment or refunds.

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