BigCommerce vs Hocoos: Comprehensive comparison guide for 2024

Final verdict

Between BigCommerce and Hocoos, BigCommerce emerges as the more robust and versatile platform, particularly for businesses focused on ecommerce.

• 
  BigCommerce (Overall Grade: 7.9/10)
  
  excels with its comprehensive ecommerce features, superior design functionalities, and extensive support resources. It’s designed for businesses of all sizes, offering scalability, advanced SEO tools, and a wide range of payment gateway integrations. BigCommerce’s strength lies in its ability to support growing online stores with its robust set of built-in features, making it ideal for merchants looking to expand their online presence.
• 
  Hocoos (Overall Grade: 5.6/10)
  
  , while offering a user-friendly and AI-driven approach to website building, falls short in comparison, especially in areas critical to ecommerce success such as customer support, security, and advanced marketing tools. It’s a suitable choice for individuals or small businesses needing basic website functionalities without the complexities of a full-fledged ecommerce platform.

Best for ecommerce

Verdict

: For businesses aiming for growth and requiring a robust ecommerce platform, BigCommerce is the superior choice. Hocoos, with its user-friendly approach, is better suited for those prioritizing ease of use over advanced features.

• 
  BigCommerce
  
  : Offers a comprehensive suite of ecommerce tools designed for scalability and efficiency. Its wide range of features supports businesses through various stages of growth.
• 
  Hocoos
  
  : Provides a straightforward and accessible platform for creating online stores, making it ideal for beginners or small businesses not requiring extensive ecommerce functionalities.

Best for informational & business websites

Verdict

: With nearly identical scores for informational and business websites, the choice between BigCommerce and Hocoos hinges on specific needs. BigCommerce offers a slight edge in design and functionality for businesses looking to scale, while Hocoos appeals with its user-friendly, AI-driven approach.

• 
  BigCommerce
  
  : Known for its comprehensive e-commerce solutions, BigCommerce also serves well for informational business websites. It provides a wide range of customizable templates and robust features that cater to businesses aiming to grow their online presence. Its platform is particularly beneficial for those who appreciate detailed control over their site’s design and functionality.
• 
  Hocoos
  
  : As an AI website builder, Hocoos simplifies the website creation process, making it accessible for users without technical expertise. It’s a solid choice for small businesses or individuals seeking to establish a professional online presence quickly and efficiently. However, it may lack the depth of features and customization that larger businesses require.

Detailed comparison

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Winner: BigCommerce.

If you’re looking for a platform that offers more creative control and a wide array of design features, BigCommerce is the preferred choice.

BigCommerce offers a variety of design templates for creating ecommerce websites, with a total of 240 themes available. Most of these themes come with up to four styling options, providing users with flexibility in design choices to match their brand’s aesthetic. There are 12 free themes, while the rest range in price from $150 to $300 each.

BigCommerce Themes

Compared to BigCommerce, Hocoos offers a wide variety of designs for their website builder. With over 190 professionally designed templates to choose from, users can easily find a design that suits their needs and preferences. The templates are available for various industries and purposes, including business, ecommerce, portfolio, and more. Additionally, Hocoos regularly updates their template library to ensure that users have access to the latest design trends and styles. Whether you’re a beginner or an experienced web designer, Hocoos provides a range of options to create a visually appealing and functional website. However, Hocoos does not provide a link to their themes page or any screenshots of their templates or template examples.

🏆 Winner: Hocoos

. With a score of 8.1, Hocoos is recognized for its user-friendly interface and AI-driven features, making it easy for users with no coding or design experience to create and customize websites. BigCommerce, scoring 7.3, offers a robust platform suitable for a broad spectrum of e-commerce businesses, but its wide array of features and pricing may be overwhelming for beginners or small businesses on a tight budget.

Learning Resources

🏆 Winner: BigCommerce

. BigCommerce offers a wide range of learning resources designed to support e-commerce businesses at various stages of growth, including articles, guides, webinars, podcasts, and reports, along with specific training through BigCommerce University. On the other hand, Hocoos lacks traditional learning resources, focusing more on simplicity and AI content generation.

BigCommerce is a comprehensive ecommerce platform known for its robust set of built-in features, including advanced SEO tools, various payment gateway integrations, and multi-channel selling capabilities. On the other hand, Hocoos is a user-friendly website builder that offers ecommerce integration, SEO optimization, and mobile responsiveness.

BigCommerce ecommerce features:

• Unlimited Products
• Streamlined Single-Page Checkout
• Order Management
• Abandoned Cart Recovery
• Marketing and Sales Tools

Hocoos ecommerce features:

• Product management
• Order management
• Payment processing
• Shipping and Logistics
• Marketing and SEO
• Analytics and reporting
• Customizability and Integrations

Ecommerce themes & templates

BigCommerce provides a wide variety of ecommerce templates designed to enhance online shopping experiences and cater to different industries. These templates feature advanced functionalities like quick view, product suggestions, and complex search filters but may require performance optimization for maintaining speed. The selection ranges from free to premium options, ensuring businesses can find a suitable design that aligns with their brand and product offerings. In contrast, Hocoos does not rely on traditional templates for website creation, including ecommerce sites. Instead, it utilizes AI technology to generate unique and customized websites based on the user’s specific inputs.

Product page customization

In BigCommerce, you can extensively customize product pages to enhance customer experience and improve sales. This includes the ability to create detailed product variants, customize options like custom fields, and upload multiple images or videos for each product. Hocoos also enables the creation and editing of professional-looking product pages, tailored to enhance the appeal of your products to your target audience, ultimately aiming to boost sales. Additionally, Hocoos allows for easy setup of product variations, including different sizes, colors, or attributes, empowering you to customize offerings, manage pricing, and ensure availability for each variation.

Payment processing

BigCommerce supports over 65 pre-integrated online payment solutions, serving customers across 230 countries with more than 140 currencies, without charging additional transaction fees for using third-party payment gateways. This approach provides merchants with the flexibility to choose the best payment solution for their business needs, including the option for custom integration to cater to specific regional payment preferences. Furthermore, BigCommerce’s integration with various POS systems allows for seamless online and in-store sales management, offering a comprehensive solution for businesses looking to maximize their sales channels. On the other hand, Hocoos simplifies website creation through AI-driven features, offering customizable websites tailored to user preferences. Its platform allows quick website setup by answering a few questions, catering to various business needs such as blogs, online stores, and bookings. Users can personalize their websites using a user-friendly editor for layout, colors, and content. Additionally, Hocoos facilitates online presence with hosting services and integrates payment methods like PayPal and Stripe for seamless management of transactions and inventory.

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Winner: BigCommerce

. BigCommerce, with a score of 7.9, offers an extensive set of tools designed for creating professional and engaging online stores without requiring coding knowledge. It provides a user-friendly drag-and-drop interface, robust eCommerce capabilities, and customizable templates to match brand aesthetics. The platform also features powerful SEO and marketing tools, app integrations for extended functionality, and comprehensive analytics to track website performance.

Hocoos, scoring 7.7, is an AI-driven website builder that simplifies the creation of personalized websites. This platform utilizes advanced AI algorithms to automatically generate a custom website tailored to the user’s business needs, including design, content, and images. It features an easy-to-use editor for further customization and offers AI-powered tools for content creation, logo design, and more.

Mobile editor/app

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Winner: BigCommerce

. Both BigCommerce and Hocoos have limitations when it comes to mobile editing. BigCommerce does have a mobile app, but it doesn’t allow users to edit the website itself. Instead, it provides access to the dashboard, analytics, orders, and the possibility to add or edit products. This can be useful for managing your online store on the go, but it doesn’t offer the full functionality of the desktop editor.

On the other hand, Hocoos doesn’t have a dedicated mobile app at all. This means that all editing has to be done on a desktop, which can be less convenient for users who prefer to work on their mobile devices.

In conclusion, while neither option is ideal, BigCommerce comes out ahead due to the presence of a mobile app, even if its functionality is limited.

Overall Result

:

Hocoos wins

. Hocoos scores slightly higher than BigCommerce with a score of 7.5 compared to BigCommerce’s 7.3. Hocoos offers a free version and a 14-day money-back guarantee, while BigCommerce only offers a 14-day free trial and does not have a money-back guarantee. However, BigCommerce allows testing of premium features during the trial period, which is a significant advantage.

BigCommerce and Hocoos have similar price scores, but BigCommerce offers more advanced features for larger businesses, while Hocoos is more affordable for smaller businesses or personal projects.

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Winner: BigCommerce

BigCommerce offers scalable cloud hosting with unlimited storage and bandwidth, and a 99.9% uptime guarantee. Hocoos, while offering hosting, lacks explicit details on bandwidth limitations, automatic data backups, uptime statistics, and data center information. This lack of transparency results in a lower hosting quality score for Hocoos.

🏆 Winner: BigCommerce

Both BigCommerce and Hocoos prioritize website performance and page speed, but BigCommerce has a higher website speed optimization score and provides more tools for Core Web Vital improvements.

BigCommerce, with a website speed optimization score of 7.6, focuses on image optimization, code minification, optimized templates, using AMP, and caching to improve website speed. It provides users with many tools for Core Web Vital improvements. However, the load times and PageSpeed scores vary depending on optimization and website complexity.

On the other hand, Hocoos, with a website speed optimization score of 6.2, uses CDN, minimization of HTTP requests, and caching as its key strategies for speed optimization. The load times and PageSpeed scores vary widely, depending on the optimization and user’s location. However, there’s no information available about Core Web Vital improvements for Hocoos.

🏆 Winner: BigCommerce.

BigCommerce, with a score of 7.7, offers a wide array of apps and integrations, including ERP and CRM systems, 3PL services, POS systems, and various marketing tools. These integrations facilitate operations like sales analytics, inventory management, customer relationship management, and marketing automation. On the other hand, Hocoos, with a score of 6.3, offers a wide range of plugins and extensions to enhance the functionality of your website, including contact forms, social media integration, ecommerce capabilities, and more. However, the comprehensive set of integrations offered by BigCommerce gives it an edge over Hocoos.

BigCommerce Applications

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Overall Winner: BigCommerce

. BigCommerce stands out for its more comprehensive set of marketing tools, especially in analytics and reporting, and email marketing. Hocoos offers similar features but seems to be more basic in its offerings.

🏆 Winner: BigCommerce

. BigCommerce clearly outperforms Hocoos in this category with a customer support score of 8.7 compared to Hocoos’ 3.0. BigCommerce offers 24/7 customer support through various channels, including phone, email, and live chat, ensuring global accessibility and convenience for users. The company provides dedicated phone lines for several regions and requires a support pin for personalized assistance, catering to customers worldwide. An extensive knowledge base and active community forums supplement these direct support options, allowing users to find answers and share experiences. This multi-faceted support system underscores BigCommerce’s commitment to user satisfaction and problem resolution.

On the other hand, Hocoos does not provide detailed information about their customer support. Their support is 100% human, indicating a commitment to providing personal assistance, but the lack of information about availability and the absence of enterprise support make it difficult to compare with BigCommerce’s comprehensive support offerings.

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Winner: BigCommerce

. BigCommerce takes a comprehensive approach to security, adhering to international regulations like GDPR and CCPA, employing data encryption, and conducting regular security audits. They also partner with Cloudflare to further enhance security.

On the other hand, Hocoos does not provide detailed information about their security measures, although they emphasize the use of advanced encryption protocols. Given the higher security score and more detailed security measures, BigCommerce is the clear winner in this category.

🏆 Winner: Hocoos

. Hocoos, with a score of 7.3, offers a comprehensive suite of AI capabilities, including an AI website builder, personalized product recommendations, visual search capabilities, customer service chatbots, inventory management, fraud detection, and dynamic pricing strategies. It also has an AI Content Creator for generating written material for pages, blog posts, and articles.

BigCommerce, also with a score of 7.3, does not have an AI website builder, but it does offer AI-powered apps for personalized product recommendations, on-site search, and chatbots. It also has AI content generation features for creating product descriptions and SEO metadata. While BigCommerce’s AI capabilities are robust, they are more focused on ecommerce operations compared to Hocoos’s comprehensive website building AI capabilities.

🏆 Winner: BigCommerce

. BigCommerce and Hocoos have different approaches to user management.

• BigCommerce allows an unlimited number of staff accounts with various roles and permissions, providing flexibility for businesses of all sizes.
• Hocoos, on the other hand, does not allow multiple users for editing your website, which can be a limitation for larger teams or businesses.

BigCommerce User Roles and Access Levels:

Hocoos does not provide any user roles and access levels.

Additional Features

User Feedback

User feedback on BigCommerce is mixed. Users appreciate its ease of use, SEO configuration, and strong support team. However, there are significant criticisms, including its lack of suitability for businesses with physical locations due to issues with POS integration and sales tracking. Users also mention its inflexibility with customization and additional costs for necessary features. Despite these challenges, some users appreciate the platform’s ability to quickly launch and reliably host stores, alongside its potential for scalability and e-commerce growth.

On the other hand, Hocoos does not have any reviews on G2, making it difficult to gauge user feedback for this platform.

FAQ