BigCommerce vs Sellfy: Comprehensive comparison guide for 2024

Final verdict

BigCommerce and Sellfy both offer valuable features for different types of users, but they cater to distinct needs.

• 
  BigCommerce (Overall Grade: 7.9/10)
  
  is a comprehensive ecommerce platform ideal for businesses of all sizes looking to scale. It offers a wide range of customizable templates, advanced SEO tools, and multi-channel selling capabilities. BigCommerce excels in providing robust ecommerce features, extensive support resources, and a user-friendly interface, making it a popular choice for merchants aiming to grow their online presence.
• 
  Sellfy (Overall Grade: 6.0/10)
  
  is tailored for creators and small businesses looking to sell digital, physical, subscription-based, and print-on-demand products. It offers a simple, user-friendly interface that allows for quick setup of an online store without advanced technical skills. Sellfy focuses on simplifying the ecommerce process for creators, providing essential tools to manage, market, and scale their online business effectively.

Best for ecommerce

Verdict

: BigCommerce is a powerhouse for businesses of all sizes, while Sellfy is tailored for creators and small businesses.

• 
  BigCommerce
  
  : With a score of 9.0, BigCommerce is a comprehensive ecommerce platform ideal for businesses looking to scale. It offers a wide range of features, including unlimited products, advanced SEO tools, and multi-channel selling capabilities. Its robust set of built-in features and extensive support resources make it a top choice for serious merchants. However, its extensive functionalities might be overwhelming for beginners.
• 
  Sellfy
  
  : Scoring 6.8, Sellfy is perfect for creators and small businesses. It provides a simple, user-friendly interface that allows for quick setup of an online store. Sellfy supports a diverse range of products, including digital goods and print-on-demand items, making it versatile for various selling strategies. While it lacks some advanced features compared to BigCommerce, its focus on simplifying the ecommerce process makes it an attractive option for those looking to start small.

Best for informational & business websites

Verdict

: BigCommerce is the better choice for creating informational and business websites due to its comprehensive design functionalities, robust hosting quality, and extensive plugins and integrations. Sellfy, while user-friendly, is more suited for creators looking to sell digital and physical products with less emphasis on advanced customization and scalability.

• 
  BigCommerce
  
  : BigCommerce stands out with its wide range of customizable templates and advanced design options, making it ideal for creating professional-looking informational websites. Its robust set of built-in features, including advanced SEO tools and multi-channel selling capabilities, provide a strong foundation for businesses looking to scale their online presence. The platform’s extensive support resources and user-friendly interface further enhance its appeal for business websites.
• 
  Sellfy
  
  : Sellfy offers a simple and user-friendly interface, making it accessible for creators and small business owners without advanced technical skills. While it provides essential customization options and supports various product types, its design flexibility and advanced features are limited compared to BigCommerce. Sellfy is best suited for creators looking to quickly set up an online store and sell digital, physical, and subscription-based products without the need for extensive customization.

Detailed comparison

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Winner: BigCommerce.

BigCommerce offers a comprehensive and flexible website builder that caters to a wide range of ecommerce needs, providing users with a variety of customizable themes, extensive product and category management options, and powerful marketing tools. It allows for detailed customization through a user-friendly Page Builder, advanced CSS/HTML editing, and API access for deeper integrations.

BigCommerce Themes

On the other hand, Sellfy offers a website builder with essential customization options suitable for creators and small businesses, focusing on digital, physical, and subscription product sales. It features a selection of themes, basic customization capabilities like editing colors, fonts, and adding logos, alongside embedding options for selling on various platforms. However, Sellfy’s customization flexibility may not cater to those seeking advanced design features.

🏆 Winner: Sellfy

. With a score of 7.8, Sellfy edges out BigCommerce (7.3) in terms of ease of use. Sellfy’s intuitive user interface and straightforward website builder make it accessible for creators and small business owners without advanced technical skills. On the other hand, BigCommerce, while offering a comprehensive set of built-in features and a user-friendly interface, may be overwhelming for beginners or small businesses on a tight budget.

Learning Resources

🏆 Winner: BigCommerce

. BigCommerce offers a wide range of learning resources designed to support e-commerce businesses at various stages of growth, including articles, guides, webinars, podcasts, and reports, along with specific training through BigCommerce University. These materials cover a breadth of topics from technical platform guidance to broader industry insights and trends. Sellfy, on the other hand, lacks a large community of users and does not have a community forum.

BigCommerce and Sellfy are both ecommerce platforms, but they cater to different types of users. BigCommerce is a comprehensive ecommerce platform that offers a wide range of features, making it suitable for businesses of all sizes. On the other hand, Sellfy is tailored for creators and offers a simpler, user-friendly interface, making it ideal for individuals or small businesses.

BigCommerce ecommerce features:

• Unlimited Products
• Streamlined Single-Page Checkout
• Order Management
• Abandoned Cart Recovery
• Marketing and Sales Tools

Sellfy ecommerce features:

• Product Listings
• Payment Gateways integration
• Product categories

Ecommerce themes & templates

BigCommerce provides a wide variety of ecommerce templates designed to enhance online shopping experiences and cater to different industries. These templates feature advanced functionalities like quick view, product suggestions, and complex search filters but may require performance optimization for maintaining speed. The selection ranges from free to premium options, ensuring businesses can find a suitable design that aligns with their brand and product offerings. On the other hand, all the templates of Sellfy are designed for online stores, making it a straightforward choice for creators.

Product page customization

In BigCommerce, you can extensively customize product pages to enhance customer experience and improve sales. This includes the ability to create detailed product variants, customize options like custom fields, and upload multiple images or videos for each product. Sellfy supports a diverse range of products including digital goods like music, videos, ebooks, and software, as well as physical products and print-on-demand merchandise such as t-shirts and mugs. The platform enables the sale of subscriptions, offering a means for recurring revenue. Sellfy provides tools for product protection and piracy prevention, ensuring secure file hosting and delivery.

Payment processing

BigCommerce supports over 65 pre-integrated online payment solutions, serving customers across 230 countries with more than 140 currencies, without charging additional transaction fees for using third-party payment gateways. This approach provides merchants with the flexibility to choose the best payment solution for their business needs, including the option for custom integration to cater to specific regional payment preferences. Furthermore, BigCommerce’s integration with various POS systems allows for seamless online and in-store sales management. On the other hand, Sellfy supports two primary payment gateways, Stripe and PayPal, allowing for various payment options including credit/debit cards and localized payment methods in Europe. The platform does not charge transaction fees beyond its subscription cost, though payment processors’ standard fees apply. While Sellfy is robust in facilitating online sales with features for product management and marketing, it does not explicitly mention support for Point of Sale (POS) capabilities, indicating a focus on eCommerce rather than physical retail transactions.

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Winner: BigCommerce

. BigCommerce, with a score of 7.9, offers an extensive set of tools designed for creating professional and engaging online stores without requiring coding knowledge. It provides a user-friendly drag-and-drop interface, robust eCommerce capabilities including product management and secure payment processing, and customizable templates to match brand aesthetics. The platform also features powerful SEO and marketing tools, app integrations for extended functionality, and comprehensive analytics to track website performance.

Sellfy’s website builder, scoring 6.8, offers a straightforward and user-friendly platform for creating online stores, focusing on simplicity over advanced customization. It supports the sale of digital, physical, subscription-based, and print-on-demand products, alongside integrated marketing tools for promotion and sales optimization. Payment processing is secure and direct, utilizing popular gateways like Stripe and PayPal with no transaction fees. Despite some limitations in design customization and app integrations, Sellfy aims to provide a comprehensive e-commerce solution for entrepreneurs and creators.

Mobile editor/app

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It’s a tie

. Both BigCommerce and Sellfy offer mobile apps for managing your online store, but neither allows for website editing on the mobile app.

BigCommerce’s mobile app provides access to the dashboard, analytics, and orders, and allows users to add or edit products. However, it does not offer the ability to edit the website itself.

Similarly, Sellfy’s mobile app enables store owners to manage their online stores on the go, offering functionalities such as viewing store performance metrics, managing and tracking orders, and receiving customized notifications. Users can also access summary reports of their store’s performance on a daily, weekly, or monthly basis. However, it’s not possible to change the layout or the design of the website itself.

In summary, both platforms offer robust mobile apps for managing your online store, but neither provides the ability to edit the website on the mobile app. Therefore, it’s a tie in this category.

Overall Result

:

Tie

. Both BigCommerce and Sellfy score 7.3 in product testing options. Both platforms offer a 14-day free trial, allowing users to test their premium features. However, Sellfy stands out with its 30-day money back guarantee, providing an additional safety net for users.

Sellfy has a slightly higher price score than BigCommerce, but both platforms offer a range of pricing plans to suit different needs.

Winner: BigCommerce

. BigCommerce offers scalable cloud hosting with unlimited storage and bandwidth, and a 99.99% uptime guarantee. Sellfy also offers hosting with a 99.99% uptime, but does not disclose the type of hosting or the locations of its data centers. BigCommerce’s transparency and scalability give it the edge in this category.

🏆 Winner: BigCommerce

Both BigCommerce and Sellfy have strategies for website speed optimization, but BigCommerce provides more comprehensive tools and strategies, including image optimization, code minification, optimized templates, using AMP, and caching. BigCommerce also provides tools for Core Web Vital improvements, while Sellfy does not provide any information on this.

BigCommerce provides a comprehensive set of tools and strategies for website speed optimization, including image optimization, code minification, optimized templates, using AMP, and caching. It also provides tools for Core Web Vital improvements, which can significantly improve the user experience and website performance.

On the other hand, Sellfy also has strategies for website speed optimization, including code minification, caching, and image optimization. However, it does not provide any information on Core Web Vital improvements, which can be a significant factor in website performance and user experience. Therefore, BigCommerce is the winner in this comparison.

🏆 Winner: BigCommerce.

With a score of 7.7, BigCommerce offers a wide array of apps and integrations, including ERP and CRM systems, 3PL services, POS systems, and various marketing tools, to enhance eCommerce functionalities. These integrations facilitate operations like sales analytics, inventory management, customer relationship management, and marketing automation. On the other hand, Sellfy, with a score of 6.7, offers various integrations for its website builder, including Google Analytics, Facebook Live Chat, Zapier, and social media advertising tools. However, the score and the range of functionalities provided by BigCommerce make it the winner in this comparison.

BigCommerce Applications

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Overall Winner: BigCommerce

. BigCommerce edges out Sellfy with a slightly higher score, indicating a more comprehensive set of marketing tools. While both platforms offer robust SEO tools, email marketing, social media integration, analytics and reporting, and ads and promotions, BigCommerce also provides blogging capabilities, which Sellfy lacks.

🏆 Winner: BigCommerce

. In the comparison of BigCommerce vs Sellfy, BigCommerce stands out with its comprehensive 24/7 customer support available through phone, email, and live chat. The platform also offers dedicated phone lines for various regions and requires a support pin for personalized assistance, ensuring a high level of service. Additionally, BigCommerce provides an extensive knowledge base and active community forums, which are valuable resources for users seeking help.

Sellfy, on the other hand, offers 24/7 customer support but lacks phone and live chat options, limiting the immediacy of assistance. While Sellfy’s email support and knowledge base are useful, they do not match the breadth and accessibility of BigCommerce’s support system. For enterprise customers, BigCommerce further excels with express routing, priority support, and dedicated customer success management, features that Sellfy does not offer.

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Winner: BigCommerce

. BigCommerce takes a comprehensive approach to security, adhering to international regulations like GDPR and CCPA, employing data encryption, and conducting regular security audits. It also partners with Cloudflare to further bolster security. BigCommerce’s robust security measures make it a reliable choice for businesses of all sizes.

On the other hand, Sellfy focuses on the security of digital products and employs several measures to safeguard sellers and their products from unauthorized access, fraud, and piracy. However, it acknowledges the inherent challenges of completely eliminating piracy in the digital space. Despite its pragmatic approach, Sellfy falls short in comparison to BigCommerce’s extensive security measures.

🏆 Winner: BigCommerce

. BigCommerce, with a score of 7.3, utilizes AI to enhance the ecommerce experience. Its AI features focus on personalized shopping experiences, on-site search, customer service, and content generation. While BigCommerce does not have an AI builder, its AI capabilities are powerful and business-centric.

Sellfy, on the other hand, does not have any AI capabilities. This lack of AI features may limit the platform’s ability to provide personalized experiences and efficient operations.

🏆 Winner: BigCommerce

. BigCommerce and Sellfy have significantly different approaches to user management.

• BigCommerce allows an unlimited number of staff accounts with various roles and permissions, providing a flexible and comprehensive user management system.
• Sellfy, on the other hand, does not support adding multiple users or staff to a single account, limiting its user management capabilities.

BigCommerce User Roles and Access Levels:

Sellfy User Roles and Access Levels:

Sellfy does not support adding multiple users or staff to a single account. Therefore, it does not have a user roles and access levels table.

Additional Features

User Feedback

User feedback on BigCommerce highlights a mix of experiences, with positive remarks on its ease of use, SEO configuration, and strong support team. However, significant criticisms include its lack of suitability for businesses with brick-and-mortar locations, due to issues with POS integration and sales tracking, as well as its inflexibility with customization and additional costs for necessary features. Additionally, concerns were raised about the platform’s steep learning curve for beginners, limitations in product variation and design options, and difficulties with order management. Despite these challenges, some users appreciate the platform’s ability to quickly launch and reliably host stores, alongside its potential for scalability and e-commerce growth.

The user feedback on Sellfy highlights its strengths in providing an efficient, compact online store setup that caters to specific needs with affordable pricing, including a 14-day trial period to familiarize users with the product. Many appreciate its user-friendly interface, internal marketing tools, and customization options, which enable sellers to tailor their storefronts to their brand, along with integrations for payment processing like PayPal and Stripe. However, criticisms include issues with mobile site speed, a desire for clearer insights, limitations on customization, and some customer service inefficiencies.

FAQ