Jimdo vs Pixpa: Comprehensive comparison guide for 2024

Final verdict


Jimdo and Pixpa offer unique strengths, but they cater to different user needs and preferences.


  • Jimdo (Overall Grade: 7.2/10)

    excels with its user-friendly website creation tools, including the AI-driven Jimdo Dolphin and the more traditional Jimdo Creator. It’s particularly strong in website speed optimization and offers a range of plugins and extensions. Jimdo’s hosting quality and additional features like SSL certificates and mobile responsiveness make it a solid choice for users looking for reliability and ease of use.

  • Pixpa (Overall Grade: 6.7/10)

    , on the other hand, shines in design functionalities and templates, offering greater customization flexibility and creative design possibilities. It edges out Jimdo in ease of use and learning resources, making it ideal for creatives and professionals seeking a personalized online presence. Pixpa also provides superior customer support and marketing features, enhancing its appeal to users focused on growing their online presence.

Best for ecommerce

7.0
7.0


Verdict

: Both Jimdo and Pixpa offer solid ecommerce solutions tailored for small businesses and creatives, each with its unique strengths.


  • Jimdo

    : Ideal for users looking for simplicity and ease of use in setting up their online store. It offers a straightforward approach to ecommerce with no transaction fees and a focus on essential features.

  • Pixpa

    : Stands out for its comprehensive marketing tools and flexibility in selling both physical and digital products. It’s a great choice for creatives and small businesses aiming for a strong online presence with effective product showcasing.

Best for informational & business websites

7.4
7.9


Verdict

: Pixpa slightly edges out Jimdo for informational and business websites, thanks to its higher score and focus on creative professionals.


  • Jimdo

    : Jimdo is a solid choice for those looking for simplicity and ease of use in creating informational sites. It offers a range of templates and a user-friendly platform, making it accessible for beginners and small businesses. However, it may lack the depth of customization and advanced features that some users may require.

  • Pixpa

    : Pixpa stands out for its focus on creatives and small businesses, offering highly customizable templates and a drag-and-drop interface that requires no coding knowledge. Its slightly higher score reflects its effectiveness in providing tools for SEO, marketing, and analytics, making it a slightly better option for informational and business websites.

Detailed comparison

Design functionalities & templates

Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:

  • Template Variety (30%): Range and quality of design templates.
  • Customization (30%): Flexibility and options for design alterations.
  • User Interface (20%): Ease and intuitiveness of the design process.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Innovation (10%): Unique design features and tools.
7.2
7.8

🏆

Winner: Pixpa.

Pixpa offers a wider variety of templates and designs, greater customization flexibility, and more advanced creative design possibilities, making it the preferred choice for users seeking a more personalized and unique online presence.

Jimdo offers a diverse range of templates suitable for various industries and user preferences, with options to preview and select templates easily. The platform allows flexibility in changing templates for existing websites and also provides a “Blank Template” for custom designs, catering to both beginners and advanced users.


Jimdo Themes

Jimdo templates
Jimdo template example

On the other hand, Pixpa offers a wide variety of templates and designs tailored to meet the diverse needs of creative professionals. With an extensive library that includes numerous options, users can easily find the perfect template that aligns with their brand identity and showcases their work in the best light. From sleek, minimalist designs to more complex and dynamic layouts, Pixpa ensures that there is something for everyone, regardless of their style or industry.


Pixpa Themes

Pixpa templates
Pixpa website template

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Ease of use

Ease of useReflects the platform’s overall user-friendliness.Score
Components:

  • Learning curve (40%): Quickness and ease of getting started.
  • Interface design (30%): Simplicity and intuitiveness of layout.
  • User guidance (20%): Quality of tutorials and support.
  • Flexibility (10%): Adaptability to various user skills.
8.0
8.4


🏆 Winner: Pixpa

. Scoring 8.4, Pixpa edges out Jimdo, which scored 8.0, in terms of ease of use. Pixpa’s intuitive interface, customizable templates, and integrated tools make it a user-friendly choice for creatives and professionals. While Jimdo is also praised for its simplicity, it may not be ideal for more complex websites or those requiring advanced customization.


Learning Resources


🏆 Winner: Pixpa

. Both platforms offer learning resources, but Pixpa’s comprehensive suite of tutorials, guides, and video walkthroughs, along with its high-quality customer support, make it the winner in this category.

For ecommerce

EcommerceMeasures the platform’s effectiveness in supporting online business activities.Score Components:

  • Ecommerce themes and templates (20%): Variety and design of templates.
  • Product management (25%): Ease of managing and organizing products.
  • Payment options (25%): Variety and convenience of payment methods.
  • Ecommerce features (20%): Features for managing an ecommerce store.
  • Integration (10%): Compatibility with external e-commerce tools and services.
7.0
7.0

Both Jimdo and Pixpa score equally in the ecommerce sector, offering a range of features tailored for small businesses and creatives. Jimdo simplifies the process of launching an online store with an intuitive drag-and-drop interface, secure payment processing, and built-in marketing tools. Pixpa, on the other hand, offers an integrated shopping cart, inventory tracking, and the ability to sell both physical and digital products.

Jimdo Logo
Pixpa Logo

Ecommerce themes and templates

6.5

6.8

Product page customization

6.8

6.5

Payment processing and commissions

7.5

7.5

POS capabilities

5.0

0.0

Payment gateways

7.0

7.0

Product numbers

6.0

5.5

Additional ecommerce features

6.5

6.0

Jimdo ecommerce features:

  • Product details and variations
  • Inventory tracking
  • No transaction fees
  • Discount codes and promotions
  • Email marketing

Jimdo add a product

Pixpa ecommerce features:

  • SEO and Marketing features
  • Secure Payments
  • Comprehensive product options

Pixpa Add a product

Ecommerce themes & templates

Jimdo’s ecommerce templates offer a diverse range of pre-designed themes, ensuring a mobile-friendly and smooth shopping experience. The drag-and-drop interface allows for easy customization of colors, fonts, and layouts. Pixpa offers a variety of ecommerce-specific templates designed to cater to online stores and businesses. These templates are crafted to showcase products effectively, integrate shopping carts, and provide a seamless checkout experience.

Product page customization

Customizing a product page on Jimdo involves using its user-friendly interface to personalize various elements. You can edit text, add images, adjust layouts, and modify design elements like colors and fonts to showcase your products effectively. Pixpa offers a range of ecommerce product page customization options. Users can easily manage and display products with options for multiple images, pricing variations, and detailed product descriptions.

Payment processing

When it comes to payment processing, Jimdo facilitates payment processing through various popular gateways like PayPal, Stripe, Mollie, and more, depending on your location and plan. While Jimdo doesn’t impose transaction fees, individual payment gateways may have their own charges. Pixpa does not charge commissions on sales, allowing creators to keep all revenue generated, minus any transaction fees from payment processors. The platform supports various payment gateways, including Stripe, PayPal, Razorpay, PayUmoney, and offline payments, to facilitate direct payments into user accounts. However, Pixpa does not have any POS capabilities.

Website Editors

Website EditorsEvaluates the platforms’ website building and editing capabilities.Score Components:

  • Customization tools (40%): Range and power of editing features.
  • Editor usability (30%): User experience within the editor.
  • Design flexibility (20%): Freedom in layout and design changes.
  • Update and maintenance ease (10%): Simplicity of updating and maintaining the site.
7.8
7.5

🏆

Winner: Jimdo

. Jimdo, with a score of 7.8, offers two main modes: Jimdo Dolphin and Jimdo Creator. Dolphin, an AI-driven tool, is ideal for beginners and creates websites based on user responses to a series of questions, streamlining the web design process. On the other hand, Jimdo Creator provides a more traditional website building experience with greater customization options, including a drag-and-drop editor and HTML widgets, catering to users seeking more control over their site’s design.

Jimdo editor

Pixpa’s editor, scoring 7.5, is designed for creative professionals to build their own websites without needing any coding knowledge. It offers a drag-and-drop interface that makes it easy to create and customize a professional-looking website, portfolio, or e-commerce store. Pixpa provides a variety of templates and design options tailored to photographers, artists, designers, and small businesses. Additionally, it includes features such as client galleries, blogging, and SEO tools to help users showcase their work effectively and grow their online presence.

Pixpa editor

Mobile editor/app

8.0
5.5

🏆

Winner: Jimdo

. Both Jimdo and Pixpa offer mobile editing capabilities, but they cater to different needs and skill levels. Jimdo offers a mobile editor app, allowing users to create and manage their websites directly from their smartphones or tablets. This app provides a convenient way to edit and update your site on the go, including adding or modifying content, adjusting design elements, and managing your online store.

On the other hand, Pixpa does not have a dedicated mobile editor app. However, users can edit their website on a mobile browser, with some limitations. This might not provide the same level of convenience and functionality as a dedicated app.

In summary, Jimdo receives a higher rating due to its dedicated mobile app and higher mobile editor score, while Pixpa’s mobile editing capabilities are limited to browser-based editing.

Product testing options

Product Testing OptionsAssesses the options for trying out platform features before commitment.Score Components:

  • Trial quality (40%): Extent and usefulness of the trial or free version.
  • Feature accessibility (30%): How many features are available to test.
  • Trial duration (20%): Length of the trial period.
  • Ease of transition (10%): Smoothness of moving from trial to paid plans.
6.4
8.5


Overall Result

:

Pixpa Wins

. Pixpa scores 8.5, offering a 15-day free trial with access to all premium features and a 30-day money-back guarantee. Jimdo scores 6.4, offering a free version with basic features and a 14-day money-back guarantee for paid plans.

Jimdo Logo
Pixpa Logo

Free Plan
Yes No

Trial Duration
No (14-day money-back guarantee)
15 days

Testing Premium Features
Basic features with free plan, advanced options with paid plans
All features during 15-day free trial

Money-Back Guarantee
14 days
30 days

Price

PriceLooks at the cost-effectiveness and value for money of each platform.Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.
7.5
9.1


Pixpa offers a higher price score, indicating better value for money compared to Jimdo.

Jimdo Logo


Offerings

Pixpa Logo


Offerings


Free

Play ($0/month):

Basic, entry-level plan offering limited features, ideal for testing Jimdo’s capabilities. Includes 500MB storage and up to 5 website pages. Limited ecommerce functionality.

No offering at this amount.

$0-$10

Start ($9/month):

Aimed at small projects or businesses just starting out. Provides 5GB of storage and up to 10 website pages, along with SEO tools for online visibility. Not directly focused on ecommerce.

Value for price:


6.0


Basic ($8/month):

Ideal for personal use with basic website features, gallery images, and blogging. Possible to have up to 10 website pages and up to 200 images.

Value for price:


6.0


$10-$15

Grow ($15/month):

Targets growing businesses needing more space and features. Offers more flexibility but still lacks dedicated ecommerce capabilities compared to the Business plan. Provides 20GB bandwidth with up to 50 website pages.

Value for price:


7.0


Creator ($15/month):

Targets creators with more storage and enhanced visibility options.

Value for price:


7.0


$15-$25

Business ($19/month):

Designed for small to medium-sized online stores, offering ecommerce features without transaction fees. Includes selling on Facebook and Instagram, and various payment options. And up to 50 website pages.

Value for price:


8.0


Professional ($20/month):

For professionals needing ecommerce enhancements and larger storage.

Value for price:


8.0


$20+

VIP ($39/month):

Provides comprehensive features for large or expanding online stores, including unlimited storage and priority support and unlimited website pages. Includes professional design review and no transaction fees.

Value for price:


9.0


Advanced ($25/month):

Best for businesses requiring extensive resources and advanced ecommerce tools.

Value for price:


9.0

In some cases companies have different prices based on various components like a
location. As a result in rare cases the prices displayed here can differ from the ones you see on their
websites.

Hosting quality

Hosting
quality
Examines the reliability and performance of the hosting solutions.Score Components:

  • Uptime (40%): Consistency and reliability of website availability.
  • Speed (30%): Loading times and performance.
  • Bandwidth and storage (20%): Sufficiency of resources provided.
  • Data centers (10%): Quality and distribution of hosting infrastructure.
6.7
5.4


Winner: Jimdo

. Jimdo offers a more transparent and reliable hosting service, with a clear uptime of 99.5% and hosting included in all of their plans. Pixpa, while offering scalable and reliable cloud hosting through Amazon Web Services, does not provide uptime statistics or an uptime guarantee, which can be a concern for users prioritizing website availability.

Jimdo Logo
Pixpa Logo

Do they offer hosting?

Yes, included in all of their plans

Yes, included in all of their plans

Data Centers:

Jimdo doesn’t publicly disclose the exact locations of its data centers, they utilize a distributed network of highly secure and reliable facilities spread across multiple regions

Pixpa doesn’t publicly disclose any information about its data centers

Type of hosting:

Shared Hosting, Cloud Hosting, Managed Hosting

Managed Cloud Hosting

Uptime:

99.5%

Pixpa does not provide uptime statistics

Uptime Guarantee:

No

No

Website Speed Optimization

Website Speed OptimizationEvaluates optimization of website loading timesScore Components:

  • PageSpeed Score (30%): Google’s score indicating performance optimization.
  • Loading Time (30%): The average time until a website is fully interactive.
  • Mobile Optimization (15%): Optimization effectiveness for mobile devices.
  • Resource Optimization (15%): Optimizing images, scripts, and other heavy resources.
  • CDN Usage (10%): Use of CDN to enhance speed across geolocations.
7.6
3.0


🏆 Winner: Jimdo

Both Jimdo and Pixpa prioritize website performance and page speed, with Jimdo focusing on content optimization, CDN, image optimization, caching, and mobile responsive design, and Pixpa emphasizing code minification, CDN, HTML caching, server-side rendering, and SEO optimization. However, Jimdo gets the edge when it comes to website speed optimization due to its higher website speed optimization score and more detailed information on load times and PageSpeed score ranges.

Jimdo Logo
Pixpa Logo

Focus

Content Optimization, CDN, Image optimization, Caching, Mobile Responsive design

Code Minification, CDN, HTML caching, Server Side Rendering, SEO optimization

Performance Tools

Google Lighthouse, PageSpeed Insights

Google PageSpeed Insights Integration

Key Strategies

Content Optimization, CDN, Image optimization, Caching, Mobile Responsive design

Code Minification, CDN, HTML caching, Server Side Rendering, SEO optimization

Load Times

Varies widely, dependent on optimization

No data available

Page Speed Scores Range

Scores vary; influenced by plugins, images

No data available

Core Web Vitals Improvement

Optimizing LCP, Enhancing FID, Improving CLS

Emphasis on LCP, FID, CLS improvements

Jimdo’s approach to enhancing site speed includes content optimization, CDN, image optimization, caching, and mobile responsive design. This approach leverages Jimdo’s fast servers and CDN network to boost load speed. Analysis of Jimdo sites showed a range of PageSpeed scores that vary and are influenced by plugins and images, and load times that vary widely and are dependent on optimization. Jimdo also focuses on optimizing LCP, enhancing FID, and improving CLS for Core Web Vital improvements.

Pixpa, on the other hand, emphasizes code minification, CDN, HTML caching, server-side rendering, and SEO optimization for website speed optimization. However, there’s no data available on PageSpeed scores and load times for websites built with Pixpa. Pixpa also focuses on LCP, FID, and CLS improvements for Core Web Vital improvements.

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Plugins and integrations

Plugins and integrationsMeasures the range and effectiveness of additional plugins and integrations.Score Components:

  • Variety of options (40%): Range of available add-ons.
  • Integration smoothness (30%): Ease of integrating plugins into the site.
  • Quality of plugins (20%): Functionality and reliability of the options.
  • Custom integration capabilities (10%): Support for custom or third-party integrations.
7.4
6.7


🏆 Winner: Jimdo.

With a score of 7.4, Jimdo offers a range of plugins and extensions, with POWr and Elfsight being major providers. These tools enhance website functionality and cater to diverse business and marketing needs. On the other hand, Pixpa, with a score of 6.7, offers over 100 variety of plugins which are called apps on their platform to enhance the functionality of its websites, including SEO tools, e-commerce solutions, and social media integrations. However, some specific plugins or extensions may come with additional costs.

Pixpa Applications

Pixpa Apps and integrations

Marketing Features

Marketing featuresAssesses tools and options available for marketing.Score Components:

  • SEO tools (40%): Effectiveness of SEO features.
  • Marketing automation (30%): Availability and quality of marketing tools.
  • Social Media integration (20%): Ease and depth of social media connectivity.
  • Email marketing (10%): Quality and usability of email marketing tools.
7.2
7.4

🏆

Overall Winner: Pixpa

. Pixpa edges out Jimdo with a slightly higher score, indicating a more comprehensive set of marketing tools. Both platforms offer similar features, but Pixpa’s integrated email marketing and more detailed analytics give it a slight advantage.

Jimdo Logo
Pixpa Logo

SEO Tools







Email Marketing







Blogging







Social Media Integration

Integration features for various social media platforms

Integrated social media buttons and features

Analytics and Reporting

Integrated analytics for monitoring website traffic

Option to integrate Google Analytics for comprehensive analytics

Ads and Promotions

Tools and features for promotions, but detailed ad management may require external services

Offers SEO, social media integration, email marketing, and promotional discounts

Customer Support

Customer supportEvaluates the quality and availability of support options.Score Components:

  • Response time (40%): Speed of support responses.
  • Support quality (30%): Effectiveness and helpfulness of the support.
  • Availability (20%): Range of support channels (phone, chat, email).
  • Resource richness (10%): Quality of self-help and educational materials.
6.8
7.0


🏆 Winner: Pixpa

. Pixpa edges out Jimdo in this category with a customer support score of 7.0 compared to Jimdo’s 6.8. Pixpa provides 24/7 customer support via email or live chat, ensuring that users can get help whenever they need it.

Jimdo, on the other hand, offers a variety of customer support channels including email, call center, a knowledge base, and social media support. However, it does not currently offer live chat support. While Jimdo’s support is comprehensive, the lack of live chat and slightly lower customer support score gives Pixpa the edge in this category.

Security

SecurityLooks at the platforms’ security measures and data protection.Score Components:

  • Data protection (40%): Safeguards for user and customer data.
  • SSL and encryption (30%): Implementation of secure connections.
  • Compliance (20%): Adherence to industry security standards.
  • Regular updates (10%): Frequency of security updates and patches.
8.3
8.3

🏆

Winner: It’s a tie

. Both Jimdo and Pixpa prioritize user data protection and website security, earning them similar security scores. Jimdo stands out with its commitment to GDPR compliance and its use of AI for personalization without data training. It also provides IT security measures and anonymizes web analytics data.

On the other hand, Pixpa emphasizes private data storage and protection through robust security measures, including SSL encryption, regular backups, and stringent privacy policies. It also provides secure hosting with robust firewalls and DDoS protection, ensuring that users’ websites are both safe and reliably accessible.

AI Capabilities

AI capabilitiesMeasures the effectiveness of AI-driven features and tools.Score Components:

  • Automation efficiency (40%): Impact of AI on streamlining processes.
  • Personalization (30%): AI-driven customization for users or customers.
  • AI-Assisted design (20%): Role of AI in website design and functionality.
  • Data analysis (10%): Use of AI in interpreting user data and analytics.
6.0
0.0
Jimdo Logo
Pixpa Logo

Personalized Design

Jimdo’s AI offers design suggestions based on user inputs




SEO Optimization







Customer Behavior Analysis







Sales Predictions







Inventory Management







Content Generation







🏆 Winner: Jimdo

. Jimdo, with a score of 6.0, utilizes AI to enhance the website creation process. Its AI features focus on providing design suggestions for store layouts and image recommendations. While Jimdo’s AI capabilities are basic, they offer a level of automation and personalization that Pixpa does not.

Jimdo AI feature

Pixpa, on the other hand, does not have any AI capabilities. This means that while Pixpa may offer a range of features for website creation, it does not provide the same level of automation or personalization that AI can offer.

User Management

User ManagementAssesses the platforms’ capabilities in managing user roles, permissions, and accessibility.Score Components:

  • Role Customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of Management (30%): User interface and tools for managing users.
  • Access Control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.
5.8
7.3


🏆 Winner: Pixpa

. Both Jimdo and Pixpa offer different levels of user management, but Pixpa provides more flexibility and control.

  • Jimdo’s Free, Start, and Basic Shop Plans allow website management by a single owner. The Grow Shop Plan permits two editors, including the account owner and one collaborator. The Business Plan extends collaboration to five editors, consisting of the account owner and four collaborators. The Unlimited Plan provides unlimited editors, fostering a collaborative team environment. The VIP Plan, designed for online stores, does not specify a limit on editors for websites.
  • Pixpa offers a Users and Permissions feature allowing multiple users on Professional plans (up to 5 users) and Advanced plans (unlimited). The site owner can grant edit access to sections like General, Store, Client Galleries, Marketing, Settings, and Administration, customizing permissions based on user roles. The site owner can manage user permissions, suspend or reactivate users, and permanently remove them, but irreversible actions should be approached with caution.

Unfortunately, there is no information available about the specific user roles and access levels for both Jimdo and Pixpa.

Additional Features

Jimdo Logo
Pixpa Logo

SSL Certificate







Custom Domain







Free Custom Domain Included







International Domains







Mobile Responsive







Page Speed







Website Builder Mobile App







Convert a Website To An App







Website Analytics







Multilingual Sites







Multiple Users


User Feedback

Jimdo
18 reviews
3.9 out of 5 stars
Pixpa
60 reviews
4.7 out of 5 stars

Jimdo, a website builder platform, receives mixed reviews from users. Positive feedback highlights its ease of use, no-code editor, and quick website development for basic sites. However, criticisms include outdated design, limited templates, and concerns about pricing transparency. Some users appreciate it for simple projects, while others find it lacking for more complex websites. Common issues include restricted SEO in the free tier, support limitations, and late responses. The overall impression suggests Jimdo may suit beginners but could be less ideal for those seeking advanced features or modern designs.

Pixpa stands out for its exceptional customer service, easy-to-use interface, and affordable pricing. Users appreciate the variety of templates and customization options available, allowing them to create professional-looking websites tailored to their needs. The responsive and helpful customer support, coupled with the platform’s features like online forms and integrations, make Pixpa a valuable tool for individuals and businesses seeking to establish a strong online presence. Despite some minor issues like limited options for third-party integrations and mobile layout adjustments, Pixpa remains highly recommended for its versatility, professionalism, and overall value.

The making of this blog

We followed a clear, step-by-step process to write and research this article.

FAQ

Which platform is better for beginners, Jimdo or Pixpa?

Pixpa is generally better for beginners due to its higher ease of use score (8.4) and comprehensive learning resources. It offers a drag-and-drop interface and customizable templates, making it easy for users to design and manage their website without any coding knowledge. Jimdo is also user-friendly but may not offer the same level of guidance and support as Pixpa.

Can I use both Jimdo and Pixpa for selling products online?

Yes, both platforms offer solid ecommerce solutions tailored for small businesses and creatives. Jimdo is ideal for users looking for simplicity and ease of use in setting up their online store, with no transaction fees and a focus on essential features. Pixpa stands out for its comprehensive marketing tools and flexibility in selling both physical and digital products, making it a great choice for creatives and small businesses aiming for a strong online presence.

How do Jimdo and Pixpa differ in terms of customization and design flexibility?

Pixpa offers a wider variety of templates and designs, greater customization flexibility, and more advanced creative design possibilities, making it the preferred choice for users seeking a more personalized and unique online presence. Jimdo offers a diverse range of templates suitable for various industries and user preferences, with options to preview and select templates easily. However, Pixpa’s focus on creatives and small businesses provides highly customizable templates and a drag-and-drop interface that requires no coding knowledge.

What are the major differences in pricing and value between Jimdo and Pixpa?

Pixpa offers a higher price score, indicating better value for money compared to Jimdo. Pixpa’s plans are generally more affordable and offer a range of features tailored for individuals and businesses, including SEO tools, marketing features, and comprehensive product options. Jimdo’s plans are designed to cater to a variety of needs, from basic websites to comprehensive online stores, but Pixpa’s pricing and offerings provide a slightly better value for users focused on growing their online presence.

Which platform offers better customer support, Jimdo or Pixpa?

Pixpa edges out Jimdo in customer support with a score of 7.0 compared to Jimdo’s 6.8. Pixpa provides 24/7 customer support via email or live chat, ensuring that users can get help whenever they need it. Jimdo offers a variety of customer support channels, including email, call center, and social media support, but the lack of live chat and slightly lower customer support score gives Pixpa the edge in this category.

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