SmugMug vs 10Web: Comprehensive comparison guide for 2024

Final verdict


10Web and SmugMug cater to different niches within the website building and hosting market, each with its unique strengths.


  • SmugMug (Overall Grade: 6.3/10)

    is tailored for photographers and creatives, offering specialized templates, robust photo protection features, and ecommerce capabilities for selling prints and digital downloads. It’s an ideal choice for users focused on showcasing and monetizing visual content, providing a secure and customizable platform to meet their specific needs.

  • 10Web (Overall Grade: 8.6/10)

    stands out as an AI-powered WordPress website builder and hosting solution, offering a wide range of features including AI website building, comprehensive optimization strategies for speed and security, and extensive plugins and integrations. It caters to a broader audience, including individuals and businesses looking to leverage WordPress’s flexibility with added ease of use and performance enhancements.

Best for ecommerce

7.3
8.7


Verdict

: For photographers and creatives selling online, SmugMug offers specialized ecommerce features. However, 10Web, with its higher ecommerce score and AI-powered capabilities, is better suited for a broader range of online stores seeking advanced ecommerce functionalities.


  • SmugMug

    : Tailored for photographers, SmugMug provides essential ecommerce features like digital downloads and print sales, making it a good choice for creatives looking to sell their work. Its ecommerce score of 7.3 reflects its niche focus.

  • 10Web

    : With an ecommerce score of 8.7, 10Web excels in offering a comprehensive ecommerce solution, including AI product creation, inventory management, and advanced payment processing. Its AI-powered platform is designed to streamline the creation and management of ecommerce sites on WordPress, making it ideal for businesses looking for efficiency and scalability.

Best for informational & business websites

7.5
9.2


Verdict

: For informational business websites, 10Web is the superior choice, offering a more robust, flexible, and user-friendly platform compared to SmugMug.


  • SmugMug

    : Tailored for photographers and creatives, SmugMug excels in showcasing visual content with its customizable templates and photo protection features. While it serves well for portfolio-based informational sites, it may not offer the breadth of functionalities and ease of customization that broader business websites require.

  • 10Web

    : Leveraging AI for site creation and management, 10Web provides a comprehensive solution for informational business websites. Its strengths in design flexibility, website speed optimization, and extensive plugin library, coupled with superior customer support and security, make it a more versatile and efficient choice for businesses looking to establish a strong online presence.

Detailed comparison

Design functionalities & templates

Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:

  • Template Variety (30%): Range and quality of design templates.
  • Customization (30%): Flexibility and options for design alterations.
  • User Interface (20%): Ease and intuitiveness of the design process.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Innovation (10%): Unique design features and tools.
7.1
9.0

🏆

Winner: 10Web.

With a higher score in design functionalities and templates, 10Web offers more flexibility and creative possibilities.

SmugMug offers a variety of templates and designs, catering to the diverse needs of photographers and visual artists. Users can choose from an extensive collection of customizable templates, ensuring their website or portfolio reflects their unique style and brand.


SmugMug Themes

Smugmug templates
Smugmug template example

On the other hand, 10Web uses AI to generate templates based on industry and specific requirements of your business. These templates cover various industries and functionalities, including business, portfolio, ecommerce, blogs, etc. Additionally, since 10Web is based on WordPress and Elementor editor, you can use tens of thousands free or premium templates for Elementor with 10Web.


10Web Themes

website template example in 10Web

Get a head start on website creation with AI

Create a custom website tailored to your business needs 10X faster with 10Web AI Website Builder!

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Ease of use

Ease of useReflects the platform’s overall user-friendliness.Score
Components:

  • Learning curve (40%): Quickness and ease of getting started.
  • Interface design (30%): Simplicity and intuitiveness of layout.
  • User guidance (20%): Quality of tutorials and support.
  • Flexibility (10%): Adaptability to various user skills.
7.8
7.9


🏆 Winner: 10Web

. With a score of 7.9, 10Web slightly edges out SmugMug, which scored 7.8. Both platforms offer user-friendly interfaces and extensive learning resources, but 10Web’s AI features and larger community of users give it a slight advantage.


Learning Resources


🏆 Winner: 10Web

. Both platforms offer a range of learning resources, but 10Web goes a step further with its AI chatbot that provides real-time access to relevant help center articles, making the learning curve much simpler and quicker.

For ecommerce

EcommerceMeasures the platform’s effectiveness in supporting online business activities.Score Components:

  • Ecommerce themes and templates (20%): Variety and design of templates.
  • Product management (25%): Ease of managing and organizing products.
  • Payment options (25%): Variety and convenience of payment methods.
  • Ecommerce features (20%): Features for managing an ecommerce store.
  • Integration (10%): Compatibility with external e-commerce tools and services.
7.3
8.7

When it comes to ecommerce, both SmugMug and 10Web offer unique features tailored to their target users. SmugMug, designed for photographers and creatives, allows users to sell their photos and videos directly through their website, integrating with print labs for order fulfillment. 10Web, on the other hand, leverages AI to simplify the creation of ecommerce websites, offering features like order tracking, inventory management, and AI product creation.

SmugMug Logo
10Web Logo

Ecommerce themes and templates

8.0

9.3

Product page customization

6.5

9.4

Payment processing and commissions

6.0

8.9

POS capabilities

0.0

7.0

Payment gateways

5.0

9.0

Product numbers

9.0

10.0

Additional ecommerce features

6.5

9.2

SmugMug ecommerce features:

  • Digital Downloads
  • Product Pricing
  • Tax handling
  • Discounts and Coupons
  • Multiple Currencies support

10Web ecommerce features:

  • Unlimited products
  • Product Description & image generation with AI
  • Inventory management
  • Order tracking
  • Manual order creation
  • Sales and refunds tracking
  • Ecommerce website speed optimization
  • Sales and refunds tracking
  • Automated tax setup
  • Advanced filter
  • Automated WooCommerce integration

Ecommerce themes & templates

SmugMug’s templates are designed with ecommerce in mind, providing built-in shopping cart functionality. 10Web, as an AI-Powered platform, uses AI to generate templates based on the specific requirements of your ecommerce store. Additionally, since 10Web is based on WordPress and Elementor editor, you can use tens of thousands free or premium templates for Elementor with 10Web.

Product page customization

SmugMug offers a platform tailored for photographers to showcase and sell their work, despite having more limited product page customization compared to dedicated e-commerce platforms. It still provides enough functionality to detail digital and printed photography products effectively. On the other hand, 10Web allows for full customization of your product pages using its 10Web drag-and-drop builder powered by Elementor. You can change layouts, colors, fonts, backgrounds, and more. They also have ecommerce widgets to help you easily add ecommerce elements with drag-and-drop functionality.

Payment processing

SmugMug has a unique approach to payment processing, with automatic monthly payments for balances over $500, or request payments for lower amounts. Your earnings are calculated as 85% of the markup on print prices or download sales, with SmugMug retaining 15% to cover various costs. Payments are made via ACH direct deposit for U.S. users or PayPal for international users. 10Web allows you to activate 10Web Payments for processing your payments for your store. The transaction fees range from 2.9% to 1% depending on the plan. You can also add different payment methods such as WooPay, Paypal Stripe, and many others.

Website Editors

Website EditorsEvaluates the platforms’ website building and editing capabilities.Score Components:

  • Customization tools (40%): Range and power of editing features.
  • Editor usability (30%): User experience within the editor.
  • Design flexibility (20%): Freedom in layout and design changes.
  • Update and maintenance ease (10%): Simplicity of updating and maintaining the site.
7.3
8.9

🏆

Winner: 10Web

. 10Web, with a score of 8.9, offers an editor based on the powerful and flexible Elementor page builder, renowned for its user-friendly interface and extensive customization capabilities. This integration allows users to leverage Elementor’s drag-and-drop functionality, enabling the creation of complex layouts and designs without needing to write code. The editor offers a wide array of widgets, style options, and design elements, making it possible to craft fully customized and responsive websites with ease.

10Web editor

SmugMug’s website builder editor, scoring 7.3, offers a user-friendly interface that allows for the creation of visually appealing, professional-grade photography websites without the need for coding knowledge. Users can customize their site by choosing from a variety of templates, adjusting layouts, and incorporating their own branding elements like logos and colors. The editor also supports easy uploading, organizing, and showcasing of high-quality images, with robust privacy and security settings to protect content.

Smugmug website editor

Mobile editor/app

7.5
7.0

🏆

Winner: SmugMug

. Both SmugMug and 10Web offer mobile editing capabilities, but they differ in their approach and functionality. SmugMug provides a mobile app, but its editing capabilities are limited to adding new photos and editing descriptions. Layout changes on the website are not possible through the app.

On the other hand, 10Web does not have a specific mobile app. However, it offers a mobile-optimized web version that allows full editing and management of the website. This version includes all the functionalities of the desktop version, tailored for a mobile-friendly user interface.

Despite these differences, SmugMug scores slightly higher in the mobile editor score, making it the winner in this category.

Product testing options

Product Testing OptionsAssesses the options for trying out platform features before commitment.Score Components:

  • Trial quality (40%): Extent and usefulness of the trial or free version.
  • Feature accessibility (30%): How many features are available to test.
  • Trial duration (20%): Length of the trial period.
  • Ease of transition (10%): Smoothness of moving from trial to paid plans.
7.4
7.6


Overall Result

:

10Web Wins

. 10Web scores slightly higher than SmugMug with a score of 7.6 compared to SmugMug’s 7.4. Both platforms offer trial versions, with SmugMug offering a 14-day free trial and 10Web offering a 7-day free trial for all premium plans up to 10 websites. However, 10Web stands out by offering a free version for AI-generated websites and the ability to test all premium features during the trial period.

SmugMug Logo
10Web Logo

Free Plan
No
Yes (Only for the AI generated website)

Trial Duration
14 days
7 days (for all premium plans)

Testing Premium Features
During the free trial
During the 7 day free trial period

Money Back Guarantee
No No (7 days of free trial)

Price

PriceLooks at the cost-effectiveness and value for money of each platform.Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.
7.8
8.2


10Web offers a higher price score and a wider range of plans, including options for agencies and high-traffic ecommerce websites. SmugMug, on the other hand, is more focused on photographers and creatives, with plans that cater specifically to their needs.

SmugMug Logo


Offerings

10Web Logo


Offerings


$0-$10
No offering at this amount.

Agency Ultimate (Starting from $6 per hosted website):

Best for large scale digital agencies, 20+ websites with all premium features, 300K+ monthly visitors, 100GB+ SSD, unlimited AI assistant, VIP priority support, 100GB+ CDN bandwith, Ecommerce functionality, Convert a website to WordPress, Free SSL certificate, Manage all your client’s websites in the same interface, Separate workspace for each of your clients, Unlimited 1-click migrations, White label, Multisite support, User and team management, Full website optimization, 1 Website with CDN, possibility to add additional CDN for other websites. Possibility to buy additional websites.


$15-$20

Power ($15.00/month):

Best for the photographer who wants their entire photo catalog safe and shareable on their own terms. Unlimited storage, Seamless Lightroom integration

Value for Price:


6.5


AI Starter ($20/month):

Suitable for individuals and small businesses, up to 5K words Elementor AI assistant, 10K monthly visitors, 10GB SSD storage, Automated 1-click migration, Custom domain, Free SSL certificate, SEO optimization, possibility to include Cloudflare CDN for additional fee.

Value for Price:


7.5


$20-$30
No offering at this amount.

AI eCommerce Starter ($21/month):

Ideal for startups; includes WooCommerce integration, 10K words Elementor AI assistant, up to 30K visitors, 10GB SSD, Custom Domain, Premium tamplates and Widgets, Product page customization with AI, Product Description generation with AI, Easy to use dashboard for managing products, Inventory and order tracking, Automated 1-click migration, Free SSL certificate, 90+ PageSpeed score,SEO optimization, possibility to include Cloudflare CDN for additional fee.

Value for Price:


8.5


$30-$40

Portfolio ($31.00/month):

Best for the photographer who wants to start selling photos and keep their archive organized perfectly. All Power plan’s features, plus 21 premade templates, prints and digital downloads sales, Custom Watermarks, Payment integration for credit cards and PayPal, Integrated cart and checkout experience, Sales statistics.

Value for Price:


8.0


AI Premium ($30/month):

Best for professional websites, up to 50K words Elementor AI assistant, 50K monthly visitors, 15GB SSD, Automated 1-click migration, Custom domain, Free SSL certificate, SEO optimization, possibility to include Cloudflare CDN for additional fee.

Value for Price:


8.0


$40-$45

Pro ($45.00/month):

Adds to Portfolio with custom price lists and coupons, Platform access for assistant or second shooter, Full control over client downloads, Branded packaging and thank you notes for print sales, coupon creator.

Value for Price:


8.5


AI Ultimate ($45/month):

Aimed at high traffic websites, unlimited Elementor AI assistant, 200K monthly visitors, 20GB SSD, VIP priority support, Automated 1-click migration, Custom domain, Free SSL certificate, Multisite support, SEO optimization, Cloudflare CDN, 10x faster load times.

Value for Price:


9.0


$45-$47
No offering at this amount.

AI eCommerce Premium ($46/month):

For medium-sized businesses scaling up; premium WooCommerce features, 50K words Elementor AI assistant, up to 210K visitors, 25GB SSD, Custom Domain, Premium tamplates and Widgets, Product page customization with AI, Product Description generation with AI, Easy to use dashboard for managing products, Inventory and order tracking, Automated 1-click migration, Free SSL certificate, 90+ PageSpeed score,SEO optimization, Cloudflare CDN

Value for Price:


9.5


$47-$50
No offering at this amount.

Agency Starter ($48/month):

Best for starting agencies, 3 websites with all premium features, 50K montly visitors, 15GB SSD, VIP priority support, up to 50K words AI assistant, 100GB CDN bandwith, Ecommerce functionality, Convert a website to WordPress, Free SSL certificate, Manage all your client’s websites in the same interface, Separate workspace for each of your clients, Unlimited 1-click migrations, White label, Multisite support, User and team management, Full website optimization, 1 Website with CDN, possibility to add additional CDN for other websites. Possibility to buy additional websites.

Value for Price:


8.5


$80-$90
No offering at this amount.

Agency Premium ($85/month):

Best for growing agencies, 10 websites with all premium features, 100K monthly visitors, 50GB SSD, VIP priority support, unlimitied AI assistant, 100 GB CDN bandwith, Ecommerce functionality, Convert a website to WordPress, Free SSL certificate, Manage all your client’s websites in the same interface, Separate workspace for each of your clients, Unlimited 1-click migrations, White label, Multisite support, User and team management, Full website optimization, 1+ Websites with CDN, possibility to add additional CDN for other websites. Possibility to buy additional websites.

Value for Price:


9.0


$200-$300
No offering at this amount.

Dedicated Hosting ($250/month):

Suitable for high-traffic ecommerce websites with dedicated hosting services, unlimited Elementor AI assistant, 400K+ monthly visitors, 100GB+ SSD, VIP priority support, Custom Domain, Premium tamplates and Widgets, Product page customization with AI, Product Description generation with AI, Easy to use dashboard for managing products, Inventory and order tracking, Automated 1-click migration, Free SSL certificate, 90+ PageSpeed score,SEO optimization, Cloudflare CDN

Value for Price:


9.0


$500+

Venture (Starts with $500/month):

All Pro features, plus dedicated support contacts and account representative for all Smugmug needs, Design, workflow, and organization consultation and support.

No offering at this amount.
In some cases companies have different prices based on various components like a
location. As a result in rare cases the prices displayed here can differ from the ones you see on their
websites.

Hosting quality

Hosting
quality
Examines the reliability and performance of the hosting solutions.Score Components:

  • Uptime (40%): Consistency and reliability of website availability.
  • Speed (30%): Loading times and performance.
  • Bandwidth and storage (20%): Sufficiency of resources provided.
  • Data centers (10%): Quality and distribution of hosting infrastructure.
5.0
8.7

🏆

Winner: 10Web

10Web offers robust, managed hosting powered by Google Cloud, with a 99.9% uptime guarantee and a wide network of global data centers. This ensures fast loading times and high availability for your website. SmugMug, while offering hosting, lacks detailed information about their hosting features, uptime, and data center locations, making it difficult to assess their hosting quality.

SmugMug Logo
10Web Logo

Do they offer hosting?

Yes, but no detailed information on their hosting features

Yes, included in all paid plans, with features like super-fast hosting powered by Google Cloud, back-end speed optimization, and full elastic scaling

Data Centers:

No information provided

12 globally, with the option to choose your preferred location for hosting your website

Type of hosting:

No information provided

Managed hosting

Uptime:

No information provided

99.9%

Uptime Guarantee:

Yes, 99.9%

Yes, 99.9%

Website Speed Optimization

Website Speed OptimizationEvaluates optimization of website loading timesScore Components:

  • PageSpeed Score (30%): Google’s score indicating performance optimization.
  • Loading Time (30%): The average time until a website is fully interactive.
  • Mobile Optimization (15%): Optimization effectiveness for mobile devices.
  • Resource Optimization (15%): Optimizing images, scripts, and other heavy resources.
  • CDN Usage (10%): Use of CDN to enhance speed across geolocations.
5.5
9.5


🏆 Winner: 10Web

Both SmugMug and 10Web prioritize website performance and speed, but 10Web’s comprehensive optimization strategies and focus on Core Web Vital improvements give it a significant edge over SmugMug.

SmugMug Logo
10Web Logo

Focus

Mobile Responsive design

Comprehensive optimization strategies

Performance Tools

Not specified

Cloudflare Enterprise CDN, HTML/CSS/JS minification and compression, Image lazyload, Page and resources cache, Image optimization, Full website caching, Optimizing font delivery, Delay or removal of non-critical third-party JS, Converting image format to WebP, Container-specific image resizing

Key Strategies

Mobile Responsive design

Cloudflare Enterprise CDN, CSS & HTML minification and compression, JS minification and compression, Image lazyload, iFrame and video lazyload, Page and resources cache, Use of critical CSS, Image optimization, Full website caching, Optimizing font delivery, Delay or removal of non-critical third-party JS, Converting image format to WebP, Container-specific image resizing

Load Times

Varies widely, depending on the optimization, website complexity

Under 100ms TTFB

Page Speed Scores Range

Varies widely, depending on the optimization, website complexity

90+

Core Web Vitals Improvement

Not specified

Focuses on core web vital improvements, emphasizing website speed, responsiveness, and visual stability

10Web, an AI-powered platform designed to simplify the process of creating and managing WordPress websites, places a strong emphasis on website performance and speed. It utilizes a comprehensive set of optimization strategies, including Cloudflare Enterprise CDN, CSS & HTML minification and compression, JS minification and compression, Image lazyload, iFrame and video lazyload, Page and resources cache, Use of critical CSS, Image optimization, Full website caching, Optimizing font delivery, Delay or removal of non-critical third-party JS, Converting image format to WebP, and Container-specific image resizing. These strategies contribute to a PageSpeed score of 90+ and a Time to First Byte (TTFB) of under 100ms. 10Web also focuses on Core Web Vital improvements, emphasizing website speed, responsiveness, and visual stability.

SmugMug, a premium website builder specifically designed for photographers and creatives, also prioritizes website performance and speed. Its main strategy for speed optimization is mobile responsive design. However, both load times and PageSpeed scores vary widely, depending on the optimization and website complexity. SmugMug does not specify any information on Core Web Vital improvements.

Get a head start on website creation with AI

Create a custom website tailored to your business needs 10X faster with 10Web AI Website Builder!

No credit card required

Plugins and integrations

Plugins and integrationsMeasures the range and effectiveness of additional plugins and integrations.Score Components:

  • Variety of options (40%): Range of available add-ons.
  • Integration smoothness (30%): Ease of integrating plugins into the site.
  • Quality of plugins (20%): Functionality and reliability of the options.
  • Custom integration capabilities (10%): Support for custom or third-party integrations.
6.2
9.1


🏆 Winner: 10Web.

With a score of 9.1, 10Web outperforms SmugMug, which scores 6.2. 10Web’s strength lies in its integration with WordPress, providing access to a vast library of both free and premium plugins. This allows for unparalleled flexibility and customization, enabling users to enhance functionality, improve SEO, increase security, and much more. SmugMug, on the other hand, offers integrations with several photo-hosting services, enhancing its functionality for photographers. However, it falls short in terms of the breadth and depth of functionalities compared to 10Web.

10Web Applications

WordPress plugins

Marketing Features

Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:

  • Template Variety (30%): Range and quality of design templates.
  • Customization (30%): Flexibility and options for design alterations.
  • User Interface (20%): Ease and intuitiveness of the design process.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Innovation (10%): Unique design features and tools.
3.8
7.2

🏆

Overall Winner: 10Web

. 10Web stands out for its AI Assisted SEO Pack and the availability of free plugins for various marketing features. SmugMug, while offering basic SEO tools and social media integration, lacks in areas like email marketing, blogging, and ads and promotions.

SmugMug Logo
10Web Logo

SEO Tools
Basic SEO tools AI Assisted SEO Pack

Email Marketing
In their roadmap

Blogging

Social Media Integration
Yes Free plugins available

Analytics and Reporting
Google Analytics integration Free plugins available

Ads and Promotions
Free plugins available

Customer Support

Customer supportEvaluates the quality and availability of support options.Score Components:

  • Response time (40%): Speed of support responses.
  • Support quality (30%): Effectiveness and helpfulness of the support.
  • Availability (20%): Range of support channels (phone, chat, email).
  • Resource richness (10%): Quality of self-help and educational materials.
7.9
9.1


🏆 Winner: 10Web

. With a customer support score of 9.1, 10Web outperforms SmugMug in this category. 10Web offers 24/7 customer support, which is highly praised for its responsiveness and expertise. The support team is recognized for their knowledge and efficiency, contributing significantly to the peace of mind for businesses by ensuring their websites operate smoothly.

On the other hand, SmugMug provides customer support mainly through email and chat, available 364 days a year, with rapid response times. While these support options are widely accessible, phone support is available exclusively for users with a higher-tier business subscription. Despite its dedicated support for enterprise-level customers, SmugMug’s overall customer support score is lower than 10Web’s, making 10Web the winner in this category.

Security

SecurityLooks at the platforms’ security measures and data protection.Score Components:

  • Data protection (40%): Safeguards for user and customer data.
  • SSL and encryption (30%): Implementation of secure connections.
  • Compliance (20%): Adherence to industry security standards.
  • Regular updates (10%): Frequency of security updates and patches.
6.0
9.2

🏆

Winner: 10Web

. 10Web’s security measures are top-notch, offering automated real-time backups, security scanning, and hack cleanup services. Their commitment to data protection and prevention of unauthorized access and data breaches provides users with peace of mind regarding the safety of their online presence.

Although SmugMug offers privacy settings and controls for content access, it does not disclose detailed information about its website security measures. Despite its focus on privacy and data protection, it falls short in comparison to 10Web’s comprehensive security features.

AI Capabilities

AI capabilitiesMeasures the effectiveness of AI-driven features and tools.Score Components:

  • Automation efficiency (40%): Impact of AI on streamlining processes.
  • Personalization (30%): AI-driven customization for users or customers.
  • AI-Assisted design (20%): Role of AI in website design and functionality.
  • Data analysis (10%): Use of AI in interpreting user data and analytics.
0
9.2
SmugMug Logo
10Web Logo

AI Website Builder




10Web’s AI Website Builder automates the website creation process

AI Ecommerce Features




AI-driven ecommerce store generation and content editing

AI Content Generation




AI-powered SEO optimized content creation

Additional AI Features




Integration with AI-powered WordPress plugins and widgets


🏆 Winner: 10Web

. 10Web, with a score of 9.2, leverages AI in various aspects of website creation and management, including website building, ecommerce, content generation, and additional features. This makes it a powerful tool for businesses and individuals seeking to establish or enhance their online presence efficiently.

10web AI feature

SmugMug, on the other hand, does not have any AI capabilities. While it offers robust features for photographers and creatives, it lacks the AI-driven tools that can simplify and enhance the website creation and management process.

User Management

User ManagementAssesses the platforms’ capabilities in managing user roles, permissions, and accessibility.Score Components:

  • Role Customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of Management (30%): User interface and tools for managing users.
  • Access Control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.
7.2
8.7


🏆 Winner: 10Web

. Both SmugMug and 10Web offer robust user management features, but 10Web’s more flexible role customization and collaboration capabilities give it the edge.

  • SmugMug allows the primary account holder full control over the account, with the ability to add additional users through “Shared Account Management” for Portfolio and Pro level accounts. These additional users can be given various roles with different permissions, enabling them to manage or edit the website without full access to billing or account settings.
  • 10Web’s user management feature enables website administrators to assign specific tasks and access levels to team members, facilitating collaboration while maintaining site security. It’s designed to support a range of roles from administrators to contributors, ensuring that each user has the appropriate access needed for their role in managing and updating the website’s content and structure.

SmugMug User Roles and Access Levels:

Role Description Access Highlights
Owner The primary account holder who has full control over the site. Complete access to all features, settings, content management, and billing.
Admin Users granted almost the same level of access as the owner, minus some critical billing or account settings. Manage content, order prints, access to stats, and settings except for account and billing changes.
Contributor Users who can upload and manage content in specific galleries. Upload content to assigned galleries, edit captions, and keywords. Limited access to settings.

10Web User Roles and Access Levels:

Role Description Access Highlights
Admin Has comprehensive access to workspace features, enabling full operational control except for managing other users. Full feature access (except user management) – Access to billing
Contributor Focuses on website management within the workspace, ideal for those leading development or project management. Manage websites (add, remove, manage) – No access to user management, white label, and billing
Member Engaged in specific tasks, often contributing to or reviewing projects, with limited access. Access only to selected websites (live or staging) – Ideal for clients, developers, designers, marketers

Additional Features

SmugMug Logo
10Web Logo

SSL Certificate







Custom Domain







Free Custom Domain Included







International Domains







Mobile Responsive







Page Speed







Website Builder Mobile App







Convert a Website To An App







Website Analytics







Multilingual Sites







Multiple Users


User Feedback

SmugMug
33 reviews
4.5 out of 5 stars
10Web
90 reviews
4.4 out of 5 stars

SmugMug users appreciate its reliability, ease of use, and the platform’s ability to securely host and share high-resolution photographs and videos. Highlights include seamless mobile device syncing, excellent gallery features for showcasing assets, and robust customization options minus JavaScript support. However, some users desire improvements in facial recognition technology for automatic album creation, expanded asset management capabilities beyond primarily photos, and more advanced search functionalities. Concerns about rising costs and the platform’s intuitiveness were also mentioned. Overall, SmugMug is valued for its central storage solution, privacy features for client photos, and its ability to simplify file sharing and photo sales.

10Web is praised for its exceptional customer support, with users appreciating the responsiveness and expertise provided. The platform is praised for its ease of use, AI-driven technology for website building, and comprehensive WordPress integration. While some users note a learning curve and the need for additional development for complex features, the overall sentiment is positive. Users value the platform for simplifying the website development process, offering reliable hosting, and enhancing productivity with its AI tools. Concerns are minor and typically revolve around pricing and initial setup challenges.

The making of this blog

We followed a clear, step-by-step process to write and research this article.

FAQ

Which platform is better for photographers, SmugMug or 10Web?

SmugMug is specifically designed for photographers and creatives, offering specialized templates, robust photo protection features, and ecommerce capabilities for selling prints and digital downloads. It’s the ideal choice for users focused on showcasing and monetizing visual content.

Can I use 10Web for a photography website?

Yes, you can use 10Web for a photography website. While 10Web is an AI-powered WordPress website builder aimed at a broader audience, it offers comprehensive optimization strategies for speed and security, extensive plugins, and integrations. Its flexibility and AI features can be leveraged to create and manage photography websites as well.

How do SmugMug and 10Web compare in terms of ecommerce capabilities?

10Web, with its higher ecommerce score and AI-powered capabilities, is better suited for a broader range of online stores seeking advanced ecommerce functionalities. SmugMug, tailored for photographers, provides essential ecommerce features like digital downloads and print sales but may not offer the breadth of ecommerce functionalities compared to 10Web.

Which platform offers better website speed optimization?

10Web offers comprehensive optimization strategies for speed and security, including Cloudflare Enterprise CDN, HTML/CSS/JS minification and compression, and image optimization, leading to a significant edge over SmugMug in website speed optimization.

Can I manage multiple users and roles on both platforms?

Both SmugMug and 10Web offer robust user management features, but 10Web provides more flexible role customization and collaboration capabilities. SmugMug allows additional users through “Shared Account Management” for certain plans, while 10Web’s user management feature facilitates collaboration by assigning specific tasks and access levels to team members.

What are the AI capabilities of 10Web compared to SmugMug?

10Web leverages AI in various aspects of website creation and management, including website building, ecommerce, content generation, and additional features, making it a powerful tool for businesses and individuals seeking efficiency. SmugMug does not have AI capabilities, focusing instead on providing a secure and customizable platform for photographers and creatives.

Which platform is more suitable for creating an informational business website?

For informational business websites, 10Web is the superior choice, offering a more robust, flexible, and user-friendly platform compared to SmugMug. 10Web’s strengths in design flexibility, website speed optimization, and extensive plugin library make it a more versatile and efficient choice for businesses looking to establish a strong online presence.

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