Web.com vs Carbonmade: Comprehensive comparison guide for 2024

Final verdict


Web.com and Carbonmade cater to different user needs, each excelling in their respective domains.


  • Web.com (Overall Grade: 5.8/10)

    is a versatile website builder aimed at users without coding expertise, offering drag-and-drop functionality and a variety of pre-built templates. It emphasizes mobile responsiveness and includes ecommerce capabilities, making it suitable for businesses looking to sell online. With a range of plugins, integrations, and marketing tools, Web.com is a robust choice for users seeking a comprehensive website building solution. However, it may present a steeper learning curve and lacks some advanced design features.

  • Carbonmade (Overall Grade: 4.4/10)

    is designed specifically for creatives who want to showcase their work online without coding skills. It offers fully customizable layouts, responsive designs, and support for unlimited uploads, including 4K videos. Carbonmade excels in user-friendliness and design flexibility, making it ideal for photographers, illustrators, and other creative professionals. However, it lacks ecommerce capabilities and advanced security features, focusing solely on portfolio creation.

Best for ecommerce

6.3
0


Verdict

: Web.com is a better choice for ecommerce due to its comprehensive features, while Carbonmade is not suitable for ecommerce as it focuses on portfolio creation.


  • Web.com

    : Web.com offers a suite of ecommerce features aimed at simplifying the creation and management of online stores. It includes AI-driven design options, customizable templates, and secure payment solutions. However, it has been noted for its complex setup process and limited template variety, which might restrict creative freedom. When comparing Web.com vs Carbonmade, Web.com clearly stands out for ecommerce with a score of 6.3.

  • Carbonmade

    : Carbonmade does not provide any ecommerce features, focusing instead on portfolio creation for creatives. It offers fully customizable layouts perfect for professionals such as photographers, illustrators, and graphic designers. While it excels in showcasing creative work, it is not equipped for ecommerce, reflected in its score of 0.

Best for informational & business websites

6.5
5.9


Verdict

: Web.com is the better choice for informational and business websites, offering a more versatile platform with a range of features and integrations, while Carbonmade is more specialized for creative portfolios.


  • Web.com

    : Web.com provides a comprehensive website builder with drag-and-drop functionality and a variety of pre-built templates. It emphasizes mobile responsiveness and includes eCommerce capabilities, making it suitable for businesses looking to sell online. Additionally, Web.com offers SEO tools and analytics features to help improve online visibility and track website performance. With a score of 6.5, Web.com is a solid choice for users seeking a versatile platform for their informational and business websites.

  • Carbonmade

    : Carbonmade is designed specifically for creatives who want to showcase their work online. It offers fully customizable layouts and pre-designed templates, making it easy for photographers, illustrators, and other professionals to create and manage online portfolios. While Carbonmade excels in user-friendliness and design flexibility, it lacks the advanced features and integrations needed for more complex business websites. With a score of 5.9, Carbonmade is best suited for creative professionals rather than traditional business websites.

Detailed comparison

Design functionalities & templates

Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:

  • Template Variety (30%): Range and quality of design templates.
  • Customization (30%): Flexibility and options for design alterations.
  • User Interface (20%): Ease and intuitiveness of the design process.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Innovation (10%): Unique design features and tools.
6.4
7.3

🏆

Winner: Carbonmade.

If you’re a creative professional looking for a platform that offers more customization flexibility and advanced design features, Carbonmade is the preferred choice.

Web.com offers over 100 website templates designed to cater to a broad spectrum of industries and personalization needs. These templates are structured to be straightforward in customization, allowing users to easily adapt their chosen designs to suit their unique brand identity through the platform’s editor. However, it may not provide the most advanced features for all customization desires.


Web.com Templates

Web.com website templates
Web.com website template

Carbonmade, on the other hand, does not use traditional templates but creates a personalized portfolio website based on the inputs of the users. It offers a high degree of customization flexibility tailored for creatives, enabling personalized, profession-specific layouts, responsive designs across devices, and support for unlimited uploads, including 4K videos.

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Ease of use

Ease of useReflects the platform’s overall user-friendliness.Score
Components:

  • Learning curve (40%): Quickness and ease of getting started.
  • Interface design (30%): Simplicity and intuitiveness of layout.
  • User guidance (20%): Quality of tutorials and support.
  • Flexibility (10%): Adaptability to various user skills.
6.4
8.3


🏆 Winner: Carbonmade

. Scoring an impressive 8.3, Carbonmade excels in user-friendliness, particularly for creatives looking to showcase their work without needing coding skills. Web.com, with a score of 6.4, offers a robust platform but may present a steeper learning curve for those new to website building. For ease of use, Carbonmade is the clear winner.


Learning Resources


🏆 Winner: Carbonmade

. Both platforms offer solid learning resources, but Carbonmade’s comprehensive video tutorials and help center articles are particularly well-suited for guiding users through the portfolio creation process.

For ecommerce

EcommerceMeasures the platform’s effectiveness in supporting online business activities.Score Components:

  • Ecommerce themes and templates (20%): Variety and design of templates.
  • Product management (25%): Ease of managing and organizing products.
  • Payment options (25%): Variety and convenience of payment methods.
  • Ecommerce features (20%): Features for managing an ecommerce store.
  • Integration (10%): Compatibility with external e-commerce tools and services.
6.3
0

Web.com offers a suite of ecommerce features aimed at simplifying the creation and management of online stores. It includes AI-driven design options, customizable templates, and secure payment solutions. However, it has been noted for its complex setup process and limited template variety, which might restrict creative freedom. Carbonmade, on the other hand, does not provide any ecommerce features, focusing instead on portfolio creation for creatives.

Web.com Logo

Ecommerce themes and templates

5.5

0.0

Product page customization

6.0

0.0

Payment processing and commissions

6.5

0.0

POS capabilities

4.0

0.0

Payment gateways

7.0

0.0

Product numbers

5.0

0.0

Additional ecommerce features

6.0

0.0

Web.com ecommerce features:

  • Product listing
  • Marketing Features
  • Shipping options
  • Payment Gateways integration

Web.com add a product

Carbonmade ecommerce features:

Carbonmade does not offer any ecommerce features.

Ecommerce themes & templates

Web.com provides around 15 ecommerce templates designed to help businesses quickly launch and customize their online stores, emphasizing ease of use, cost-effectiveness, and professional design. These templates are compatible with Web.com’s website builder, facilitating straightforward customization and integration for digital storefronts. Carbonmade does not offer any ecommerce templates.

Product page customization

Web.com’s website builder offers a suite of tools for e-commerce stores, including product category management for organizing inventory and improving navigation, and product listing features for adding detailed product information and images. Users can create and manage product variants to accommodate items with multiple options, enhancing the customer shopping experience. The platform also supports various fulfillment types, allowing store owners to specify shipping or pickup options. Lastly, products can be easily published and integrated across different sales channels, facilitating broader market reach. Carbonmade does not have ecommerce capabilities, thus it’s not possible to have product pages.

Payment processing

The Web.com website builder facilitates eCommerce activities by supporting popular payment gateways like PayPal, Stripe, and all major debit and credit cards, ensuring a wide array of payment options for customers. Details on transaction commissions, particularly whether Web.com imposes additional fees on transactions processed through these gateways, were not clearly stated in the reviewed sources. Typically, the payment gateways themselves may charge transaction fees; however, the presence of any supplementary commissions from Web.com remains unspecified. Carbonmade does not have payment processing capabilities.

In summary, Web.com provides a range of ecommerce features suitable for businesses looking to sell online, while Carbonmade is not equipped for ecommerce, focusing instead on portfolio creation for creatives.

Website Editors

Website EditorsEvaluates the platforms’ website building and editing capabilities.Score Components:

  • Customization tools (40%): Range and power of editing features.
  • Editor usability (30%): User experience within the editor.
  • Design flexibility (20%): Freedom in layout and design changes.
  • Update and maintenance ease (10%): Simplicity of updating and maintaining the site.
6.6
7.6

🏆

Winner: Carbonmade

. Carbonmade, with a score of 7.6, offers a range of features designed for creatives to build personalized, professional online portfolios without requiring coding knowledge. Its editor provides responsive design across devices, 4K video support, unlimited image and video uploads, and premade blocks for customization. The platform also includes unique features such as private portfolios, a before/after block, gallery slideshows, and a talent pool to connect with other creatives and potential clients.

Web.com’s editor, scoring 6.6, offers a user-friendly platform with a variety of templates and a drag-and-drop interface for easy customization, albeit with some creative limitations due to its row-based layout. It supports basic e-commerce capabilities suitable for small businesses, alongside features like analytics, social media integration, and email services. However, for more advanced functionalities like promotional pop-ups, calendars, or comprehensive blogging tools, the platform may fall short unless users are willing to add custom code.

Web.com website editor

Mobile editor/app

0
0

🏆

Winner: None

. Both Web.com and Carbonmade do not offer dedicated mobile editor apps, which can be a significant drawback for users who need to make on-the-go adjustments to their websites.

Web.com focuses on providing a user-friendly platform with drag-and-drop functionality and a selection of pre-built templates, emphasizing mobile responsiveness. However, the lack of a mobile editor app means users must rely on desktop access for any website modifications.

Carbonmade, designed specifically for creatives, offers customizable layouts and features tailored for portfolio creation. Despite its emphasis on simplicity and ease of use, the absence of a mobile editor app limits the ability to manage and update portfolios from mobile devices.

In summary, the lack of dedicated mobile editor apps for both Web.com and Carbonmade means neither platform stands out in this aspect, making it less convenient for users who require mobile editing capabilities.

Product testing options

Product Testing OptionsAssesses the options for trying out platform features before commitment.Score Components:

  • Trial quality (40%): Extent and usefulness of the trial or free version.
  • Feature accessibility (30%): How many features are available to test.
  • Trial duration (20%): Length of the trial period.
  • Ease of transition (10%): Smoothness of moving from trial to paid plans.
0.2
7.2


Overall Result

:

Carbonmade wins

. Carbonmade scores 7.2, significantly higher than Web.com’s 0.2, due to its more user-friendly approach to product testing. Carbonmade offers a trial version that allows users to test all features, making it easier for potential customers to evaluate the platform thoroughly. In contrast, Web.com does not provide a trial version or the ability to test premium features before purchase, which limits users’ ability to assess the platform’s capabilities.

Web.com Logo

Free Plan
No No

Trial Duration
No Yes

Testing Premium Features
Not possible All features within the trial period

Money Back Guarantee
3-day money back guarantee No

Price

PriceLooks at the cost-effectiveness and value for money of each platform.Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.
7.4
7.9


Carbonmade offers more budget-friendly plans, while Web.com provides a broader range of features, especially for ecommerce.

Web.com Logo


Offerings


Offerings


$0-$10
No offering at this amount.

BEGINNER ($9/month):

8 Projects, Unlimited images/videos, Basic Blocks, Limited Support, 3 Navigations, SD Video, Audio Uploads.

Value for Price:


5.0


$10-$15
No offering at this amount.

PRO ($12/month):

50 Projects, More Portfolio Grids, Premium Blocks, Unbranded, Portfolio statistics, Custom Pages, Private Portfolio, Unlimited images/videos, 5 Navigations, HD Video & Audio, Priority Support.

Value for Price:


7.0


$15-$23

Website ($19.99/month):

AI-powered Website Builder. Free domain & domain privacy for 1 year. Professional email for 3 months. SSL Certificate for 1 month. 1 hour expert design support. Social & email marketing tools.

Value for Price:


6.5


UNLIMITED ($22/month):

UNLIMITED projects/pages, Everything else, All features in PRO, Extra Karma.

Value for Price:


8.5


$23-$30

Website + Marketing ($24.99/month):

All features in the Website plan. Enhanced marketing tools. Appointment scheduling.

Value for Price:


7.0

No offering at this amount.

$30+

eCommerce ($34.99/month):

All features in the Website + Marketing plan. Online store with secure checkout. Sell on multiple marketplaces like Facebook, Instagram, Amazon, eBay, etc.

Value for Price:


8.5

No offering at this amount.
In some cases companies have different prices based on various components like a
location. As a result in rare cases the prices displayed here can differ from the ones you see on their
websites.

Hosting quality

Hosting
quality
Examines the reliability and performance of the hosting solutions.Score Components:

  • Uptime (40%): Consistency and reliability of website availability.
  • Speed (30%): Loading times and performance.
  • Bandwidth and storage (20%): Sufficiency of resources provided.
  • Data centers (10%): Quality and distribution of hosting infrastructure.
5.9
6.1

🏆

Winner: Carbonmade

Carbonmade slightly edges out Web.com with its managed hosting and unlimited storage, making it a better choice for creatives needing reliable portfolio hosting. Web.com offers shared hosting with unlimited storage and daily backups but lacks transparency in uptime and data center locations, which affects its reliability score.

Web.com Logo

Do they offer hosting?

Yes, with unlimited storage and daily backups

Yes, with unlimited storage

Data Centers:

Not disclosed

Not disclosed

Type of hosting:

Shared hosting

Managed Hosting

Uptime:

Not disclosed

Not disclosed

Uptime Guarantee:

No

No

Website Speed Optimization

Website Speed OptimizationEvaluates optimization of website loading timesScore Components:

  • PageSpeed Score (30%): Google’s score indicating performance optimization.
  • Loading Time (30%): The average time until a website is fully interactive.
  • Mobile Optimization (15%): Optimization effectiveness for mobile devices.
  • Resource Optimization (15%): Optimizing images, scripts, and other heavy resources.
  • CDN Usage (10%): Use of CDN to enhance speed across geolocations.
5.8
5.0


🏆 Winner: Web.com

Both Web.com and Carbonmade offer website building solutions, but Web.com has a slight edge in terms of speed optimization due to its specific strategies for improving performance.

Web.com Logo

Focus

Mobile responsiveness, eCommerce

Portfolio creation for creatives

Performance Tools

SEO tools, Analytics

Not specified

Key Strategies

Mobile Optimized design, Code Minification, Caching, Image Optimization

Not specified

Load Times

Varies depending on optimization and website complexity

Varies depending on optimization

Page Speed Scores Range

Varies depending on optimization and website complexity

Varies depending on optimization

Core Web Vitals Improvement

Not specified

Not specified

Web.com offers a range of strategies aimed at optimizing website speed, including mobile-optimized design, code minification, caching, and image optimization. These strategies help ensure that websites built on Web.com perform well across various devices and load quickly. The platform also includes SEO tools and analytics features to aid in improving online visibility and tracking website performance. However, specific load times and PageSpeed scores can vary depending on the level of optimization and the complexity of the website.

Carbonmade, on the other hand, does not provide specific information on its speed optimization features. The platform is designed for creatives who want to showcase their work online, offering fully customizable layouts and pre-designed templates. While Carbonmade emphasizes simplicity and ease of use in the portfolio creation process, it does not specify any particular strategies for speed optimization. As a result, load times and PageSpeed scores can vary depending on the level of optimization applied by the user.

In conclusion, while both platforms offer unique features tailored to their target audiences, Web.com has a slight advantage in terms of website speed optimization due to its specific strategies and tools aimed at improving performance.

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Plugins and integrations

Plugins and integrationsMeasures the range and effectiveness of additional plugins and integrations.Score Components:

  • Variety of options (40%): Range of available add-ons.
  • Integration smoothness (30%): Ease of integrating plugins into the site.
  • Quality of plugins (20%): Functionality and reliability of the options.
  • Custom integration capabilities (10%): Support for custom or third-party integrations.
6.7
0


🏆 Winner: Web.com.

Web.com scores 6.7, providing a range of plugins and integrations that enhance its website builder’s functionality. These include advanced eCommerce features, SEO tools, social media integration, and more, making it a versatile choice for users looking to expand their website’s capabilities. Carbonmade, with a score of 0, does not support any plugins or integrations, focusing solely on simplicity and ease of use for portfolio creation.

Web.com’s ability to integrate various tools and plugins makes it a more flexible option for users needing additional functionalities beyond basic website creation.

Marketing Features

Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:

  • Template Variety (30%): Range and quality of design templates.
  • Customization (30%): Flexibility and options for design alterations.
  • User Interface (20%): Ease and intuitiveness of the design process.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Innovation (10%): Unique design features and tools.
7.0
1.0

🏆

Overall Winner: Web.com

. Web.com excels with a broader range of marketing tools, including SEO, email marketing, and ads and promotions, making it a more versatile choice for businesses. Carbonmade, while excellent for showcasing creative portfolios, lacks many essential marketing features.

Web.com Logo

SEO Tools









Email Marketing









Blogging









Social Media Integration

Yes

Basic social network links

Analytics and Reporting

Basic website analytics, Google Analytics integration

Custom analytics, Google Analytics integration

Ads and Promotions

Yes




Customer Support

Customer supportEvaluates the quality and availability of support options.Score Components:

  • Response time (40%): Speed of support responses.
  • Support quality (30%): Effectiveness and helpfulness of the support.
  • Availability (20%): Range of support channels (phone, chat, email).
  • Resource richness (10%): Quality of self-help and educational materials.
7.3
5.8


🏆 Winner: Web.com

. When comparing Web.com vs Carbonmade, Web.com takes the lead in customer support with a score of 7.3. Web.com offers 24/7 support through email, live chat, and phone, ensuring users can get help whenever they need it. The 24/7 phone support is particularly highlighted as a reliable option for immediate assistance, making it a strong choice for users who prioritize quick and direct support.

On the other hand, Carbonmade scores 5.8 in customer support and primarily relies on a ticket-based system. Users can submit inquiries via email and typically receive responses within a few hours. However, the lack of live support options means that immediate assistance is not available, which can be a drawback for users needing urgent help. Despite this, Carbonmade’s response times are generally quick, ensuring users are not left waiting too long for assistance.

Security

SecurityLooks at the platforms’ security measures and data protection.Score Components:

  • Data protection (40%): Safeguards for user and customer data.
  • SSL and encryption (30%): Implementation of secure connections.
  • Compliance (20%): Adherence to industry security standards.
  • Regular updates (10%): Frequency of security updates and patches.
7.6
5.8

🏆

Winner: Web.com

. Web.com offers a robust suite of security features, including partnerships with SiteLock for malware scanning and removal, SSL certificates, and comprehensive cyber security measures. These features ensure that websites built on Web.com are well-protected against various online threats, making it a reliable choice for users who prioritize security.

Carbonmade, while excellent for creating and managing online portfolios, does not emphasize security measures in its offerings. This makes it less suitable for users who need advanced security features to protect their websites and data.

AI Capabilities

AI capabilitiesMeasures the effectiveness of AI-driven features and tools.Score Components:

  • Automation efficiency (40%): Impact of AI on streamlining processes.
  • Personalization (30%): AI-driven customization for users or customers.
  • AI-Assisted design (20%): Role of AI in website design and functionality.
  • Data analysis (10%): Use of AI in interpreting user data and analytics.
7.3
0
Web.com Logo

AI Website Builder

Web.com offers an AI website builder for easy site creation


Carbonmade does not have an AI website builder


AI Ecommerce Features

Personalized recommendations, inventory management, chatbots


Carbonmade does not have AI eCommerce features


AI Content Generation

AI Writer for articles, landing pages, and more


Carbonmade does not have AI content generation features


Additional AI Features

AI Domain Generator, AI Logo Builder


Carbonmade does not have any AI features


🏆 Winner: Web.com

. Web.com, with a score of 7.3, provides a comprehensive suite of AI tools aimed at simplifying website creation and enhancing eCommerce functionalities. Its AI capabilities include an AI website builder, personalized product recommendations, automated inventory management, and an AI Writer for content generation. These features make Web.com a robust choice for users looking to leverage AI in their website building process.

Web.com AI feature

Carbonmade, with a score of 0, does not offer any AI capabilities. It focuses on providing a straightforward and customizable platform for creatives to showcase their work without the need for AI-driven tools.

User Management

User ManagementAssesses the platforms’ capabilities in managing user roles, permissions, and accessibility.Score Components:

  • Role Customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of Management (30%): User interface and tools for managing users.
  • Access Control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.
5.2
2.8


🏆 Winner: Web.com

. When it comes to managing users, Web.com offers more flexibility compared to Carbonmade.

  • Web.com allows multiple user accounts, although the exact number of supported accounts is not specified. It provides distinct roles with varying levels of access, making it suitable for teams.
  • Carbonmade, on the other hand, is designed for individual use, allowing only one user to manage and edit a website.

Web.com User Roles and Access Levels:

Role Description Access Highlights
Primary The main account holder or primary user. Edit primary user info, Purchase products, Manage and renew products and services.
Admin Users with administrative privileges besides the primary. Edit payment information, Add/Edit/Delete user roles, Manage and renew products and services, Edit WHOIS Admin and Tech user info.
Tech Users with technical responsibilities. Manage and renew products and services, Edit WHOIS Admin and Tech user info.

Carbonmade User Roles and Access Levels:

Carbonmade does not support multiple user roles, allowing only a single user to manage and edit the website.

Additional Features

Web.com Logo

SSL Certificate






X


Custom Domain









Free Custom Domain Included






X


International Domains









Mobile Responsive









Page Speed









Website Builder Mobile App


X



X


Convert a Website To An App


X



X


Website Analytics









Multilingual Sites









Multiple Users



X

User Feedback

Web.com
0 reviews
0 out of 5 stars
Carbonmade
27 reviews
4.2 out of 5 stars

Carbonmade is highly appreciated by users for its ease of use, modern design templates, and no-code platform, which simplifies the creation of professional portfolios. Users particularly recommend it for creatives like illustrators and graphic designers due to its variety of design options and efficient customer service. However, some users express a desire for a freemium plan and note limitations in customization and mobile site loading times. Despite these concerns, the overall sentiment is positive, with users finding value in Carbonmade’s ability to showcase their work effectively and streamline portfolio management.

In the comparison of Web.com vs Carbonmade, Web.com does not have available user feedback summaries or G2 reviews, making it challenging to gauge user satisfaction directly. However, Web.com offers a platform aimed at users without coding expertise, emphasizing mobile responsiveness and incorporating eCommerce capabilities, which may appeal to a different user base compared to Carbonmade’s focus on creative professionals.

The making of this blog

We followed a clear, step-by-step process to write and research this article.

FAQ

Which platform is better for creatives looking to showcase their work, Web.com or Carbonmade?

Carbonmade is specifically designed for creatives such as photographers, illustrators, and designers, offering high customization flexibility and a focus on portfolio presentation. Web.com, while versatile, is more business-oriented and may not cater as effectively to the unique needs of creative portfolios.

Can I use Web.com and Carbonmade for ecommerce?

Web.com offers ecommerce functionalities, making it suitable for online stores. It includes features like product listings, payment gateways, and marketing tools. Carbonmade, however, does not support ecommerce capabilities, focusing solely on portfolio creation.

What are the main differences in ease of use between Web.com and Carbonmade?

Carbonmade scores higher in ease of use, particularly for users without technical skills, due to its user-friendly interface and focus on portfolio creation. Web.com also offers a drag-and-drop interface but includes more complex features that might require a steeper learning curve.

How do Web.com and Carbonmade compare in terms of customer support?

Web.com provides comprehensive 24/7 customer support via email, live chat, and phone, catering to users who need immediate assistance. Carbonmade offers support through a ticket-based system, which is effective but may not provide instant responses.

Which platform offers better tools for SEO and online marketing?

Web.com includes a range of SEO tools and marketing features, making it a better option for users looking to enhance their online visibility and engage with a broader audience. Carbonmade lacks extensive marketing tools, focusing more on the aesthetic aspects of website creation.

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