Final verdict
Between Web.com and Pixpa, each platform has its strengths tailored to different user needs and preferences.
-
Web.com (Overall Grade: 5.8/10)
is designed for users seeking a straightforward website builder with essential features for online presence, including basic ecommerce capabilities and a focus on mobile optimization. While it offers a user-friendly interface and AI-driven design options, it may fall short for users looking for advanced design flexibility and comprehensive ecommerce features. Web.com’s strong points include customer support and AI capabilities, making it a viable option for those prioritizing ease of use and support over extensive customization. -
Pixpa (Overall Grade: 6.7/10)
stands out as the more versatile and user-friendly option, especially for creatives and small businesses. With its higher degree of design flexibility, comprehensive ecommerce features tailored for creatives, and superior ease of use, Pixpa caters well to users looking for a platform that combines simplicity with powerful functionality. Additionally, Pixpa’s emphasis on security and user management features makes it a compelling choice for users who value these aspects in a website builder.
|
|
|
|---|---|---|
|
Design functionalities & templates |
6.4 |
7.8 |
|
Ease of use |
6.4 |
8.4 |
|
Ecommerce |
6.3 |
7.0 |
|
Website Editors |
6.6 |
7.5 |
|
Product testing options |
0.2 |
8.5 |
|
Price |
7.4 |
9.1 |
|
Hosting quality |
5.9 |
5.4 |
|
Website speed optimization |
5.8 |
3.0 |
|
Plugins and integrations |
6.7 |
6.7 |
|
Marketing features |
7.0 |
7.4 |
|
Customer support |
7.3 |
7.0 |
|
Security |
7.6 |
8.3 |
|
AI capabilities |
7.3 |
0.0 |
|
User Management |
5.2 |
7.3 |
| Overall |
5.8 |
6.7 |
Best for ecommerce
6.3
7.0
Verdict
: Pixpa edges out Web.com with a higher score in ecommerce capabilities, making it more suitable for creatives and small businesses looking for an integrated online store with a focus on design and ease of use.
-
Web.com
: Offers a solid ecommerce platform with a range of features including customizable templates and secure payment solutions. It’s aimed at businesses seeking a comprehensive suite of ecommerce tools but may present a complex setup process and limited template variety. -
Pixpa
: Stands out for its tailored ecommerce features for creatives and small business owners. With higher scores in product page customization and payment processing, Pixpa supports both physical and digital sales, making it a versatile choice for those looking to showcase and sell their work online.
Best for informational & business websites
6.5
7.9
Verdict
: Pixpa outshines Web.com for informational and business websites, offering superior design flexibility, ease of use, and overall functionality tailored to creatives and small businesses.
-
Web.com
: Scores 6.5 in this category, presenting a solid option with a focus on simplicity and essential features. It’s suitable for users looking for straightforward website creation tools but may lack the depth needed for more complex, design-driven sites. -
Pixpa
: With a score of 7.9, Pixpa is the preferred choice for informational and business websites, especially for creatives and small businesses. Its emphasis on design, customization, and comprehensive features makes it a robust platform for building professional, brand-aligned websites.
Detailed comparison
Design functionalities & templates
Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:
- Template Variety (30%): Range and quality of design templates.
- Customization (30%): Flexibility and options for design alterations.
- User Interface (20%): Ease and intuitiveness of the design process.
- Responsiveness (10%): Adaptability to different devices and screen sizes.
- Innovation (10%): Unique design features and tools.
6.4
7.8
🏆
Winner: Pixpa.
Pixpa offers a higher degree of flexibility in terms of design and customization, with a wide array of templates and design elements. It also supports custom CSS for those who have coding knowledge and wish to further tailor their site’s appearance.
Web.com offers over 100 website templates designed to cater to a broad spectrum of industries and personalization needs. These templates are structured to be straightforward in customization, allowing users to easily adapt their chosen designs to suit their unique brand identity through the platform’s editor.
On the other hand, Pixpa offers a wide variety of templates and designs tailored to meet the diverse needs of creative professionals. With an extensive library that includes numerous options, users can easily find the perfect template that aligns with their brand identity and showcases their work in the best light.
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Ease of use
Ease of useReflects the platform’s overall user-friendliness.Score
Components:
- Learning curve (40%): Quickness and ease of getting started.
- Interface design (30%): Simplicity and intuitiveness of layout.
- User guidance (20%): Quality of tutorials and support.
- Flexibility (10%): Adaptability to various user skills.
6.4
8.4
🏆 Winner: Pixpa
. With a score of 8.4, Pixpa’s user-friendly interface and drag-and-drop features make it easy for users to design and manage their websites, regardless of their technical expertise. Web.com, scoring 6.4, offers a robust platform but may not be the best fit for those seeking quick, simple website setup or advanced professional design tools.
Learning Resources
🏆 Winner: Pixpa
. Both platforms offer solid learning resources, but Pixpa goes a step further with its detailed tutorials, step-by-step guides, and video walkthroughs, making it easier for users to learn and adapt.
For ecommerce
EcommerceMeasures the platform’s effectiveness in supporting online business activities.Score Components:
- Ecommerce themes and templates (20%): Variety and design of templates.
- Product management (25%): Ease of managing and organizing products.
- Payment options (25%): Variety and convenience of payment methods.
- Ecommerce features (20%): Features for managing an ecommerce store.
- Integration (10%): Compatibility with external e-commerce tools and services.
6.3
7.0
Web.com and Pixpa both offer ecommerce capabilities, but they cater to different needs. Web.com is aimed at businesses looking for a comprehensive suite of ecommerce features, including AI-driven design options, customizable templates, and secure payment solutions. However, it has been noted for its complex setup process and limited template variety. On the other hand, Pixpa offers a range of ecommerce features tailored for creatives and small business owners, including an integrated shopping cart, inventory tracking, and the ability to sell both physical and digital products. It supports various payment gateways for seamless transactions. However, its ecommerce functionalities might be somewhat limited for larger businesses or those with complex inventory needs.
|
|
|
|
|---|---|---|
|
Ecommerce themes and templates |
5.5 |
6.8 |
|
Product page customization |
6.0 |
6.5 |
|
Payment processing and commissions |
6.5 |
7.5 |
|
POS capabilities |
4.0 |
0.0 |
|
Payment gateways |
7.0 |
7.0 |
|
Product numbers |
5.0 |
5.5 |
|
Additional ecommerce features |
6.0 |
6.0 |
Web.com ecommerce features:
- Product listing
- Marketing Features
- Shipping options
- Payment Gateways integration
Pixpa ecommerce features:
- SEO and Marketing features
- Secure Payments
- Comprehensive product options
Ecommerce themes & templates
Web.com offers around 15 ecommerce templates designed to help businesses quickly launch and customize their online stores. These templates are compatible with Web.com’s website builder, facilitating straightforward customization and integration for digital storefronts. Pixpa offers a variety of ecommerce-specific templates designed to cater to online stores and businesses. These templates are crafted to showcase products effectively, integrate shopping carts, and provide a seamless checkout experience.
Product page customization
Web.com’s website builder offers a suite of tools for e-commerce stores, including product category management for organizing inventory and improving navigation, and product listing features for adding detailed product information and images. Pixpa offers a range of ecommerce product page customization options to cater to various needs. Users can easily manage and display products with options for multiple images, pricing variations, and detailed product descriptions.
Payment processing
The Web.com website builder facilitates eCommerce activities by supporting popular payment gateways like PayPal, Stripe, and all major debit and credit cards, ensuring a wide array of payment options for customers. Pixpa does not charge commissions on sales, allowing creators to keep all revenue generated, minus any transaction fees from payment processors. The platform supports various payment gateways, including Stripe, PayPal, Razorpay, PayUmoney, and offline payments, to facilitate direct payments into user accounts. However, Pixpa does not have any POS capabilities.
Website Editors
Website EditorsEvaluates the platforms’ website building and editing capabilities.Score Components:
- Customization tools (40%): Range and power of editing features.
- Editor usability (30%): User experience within the editor.
- Design flexibility (20%): Freedom in layout and design changes.
- Update and maintenance ease (10%): Simplicity of updating and maintaining the site.
6.6
7.5
🏆
Winner: Pixpa
. Pixpa, with a score of 7.5, is an all-in-one platform designed for creative professionals to build their own websites without needing any coding knowledge. It offers a drag-and-drop interface that makes it easy to create and customize a professional-looking website, portfolio, or e-commerce store. Pixpa provides a variety of templates and design options tailored to photographers, artists, designers, and small businesses. Additionally, it includes features such as client galleries, blogging, and SEO tools to help users showcase their work effectively and grow their online presence.
Web.com’s website builder, scoring 6.6, offers a user-friendly platform with a variety of templates and a drag-and-drop interface for easy customization, albeit with some creative limitations due to its row-based layout. It supports basic e-commerce capabilities suitable for small businesses, alongside features like analytics, social media integration, and email services. However, for more advanced functionalities like promotional pop-ups, calendars, or comprehensive blogging tools, the platform may fall short unless users are willing to add custom code.
Mobile editor/app
0
5.5
🏆
Winner: Pixpa
. Neither Web.com nor Pixpa offer a dedicated mobile editor app. However, Pixpa allows users to edit their website on a mobile browser, albeit with some limitations. This feature provides users with the flexibility to make changes to their website on the go.
On the other hand, Web.com does not provide any mobile editing capabilities, which can be a significant drawback for users who need to make quick updates or changes to their website while away from their computer.
In summary, Pixpa scores higher in this category due to its mobile browser editing capabilities.
Product testing options
Product Testing OptionsAssesses the options for trying out platform features before commitment.Score Components:
- Trial quality (40%): Extent and usefulness of the trial or free version.
- Feature accessibility (30%): How many features are available to test.
- Trial duration (20%): Length of the trial period.
- Ease of transition (10%): Smoothness of moving from trial to paid plans.
0.2
8.5
Overall Result
:
Pixpa Wins
. Pixpa scores 8.5, significantly higher than Web.com’s 0.2. Pixpa offers a 15-day free trial and a 30-day money-back guarantee, allowing users to test all premium features. In contrast, Web.com does not offer a free or trial version, and users cannot test any features before purchasing a plan. Web.com’s money-back guarantee is also significantly shorter, at only 3 days.
|
|
|
|
|---|---|---|
|
Free Plan |
No | No |
|
Trial Duration |
No |
15 days |
|
Testing Premium Features |
Not possible |
All features during 15-day free trial |
|
Money Back Guarantee |
3 days |
30 days |
Price
PriceLooks at the cost-effectiveness and value for money of each platform.Score Components:
- Plan value (40%): What each pricing tier offers.
- Transparency and clarity (30%): Clearness of pricing structures.
- Flexibility of plans (20%): Range of options to suit different budgets.
- Hidden costs (10%): Additional expenses not included in the plan.
7.4
9.1
Pixpa offers more affordable options and has a higher price score than Web.com.
|
|
|
|
|---|---|---|
|
$0-$10 |
No offering at this amount. |
Basic ($8/month): Ideal for personal use with basic website features, gallery images, and blogging. Possible to have up to 10 website pages and up to 200 images. Value for price: 6.0 |
|
$10-$15 |
No offering at this amount. |
Creator ($15/month): Targets creators with more storage and enhanced visibility options. Value for price: 7.0 |
|
$15-$22 |
Website ($19.99/month): AI-powered Website Builder. Free domain & domain privacy for 1 year. Professional email for 3 months. SSL Certificate for 1 month. 1 hour expert design support. Social & email marketing tools. Value for price: 6.5 |
Professional ($20/month): For professionals needing ecommerce enhancements and larger storage. Value for price: 8.0 |
|
$20-$30 |
Website + Marketing ($24.99/month): All features in the Website plan. Enhanced marketing tools. Appointment scheduling. Value for price: 7.0 |
Advanced ($25/month): Best for businesses requiring extensive resources and advanced ecommerce tools. Value for price: 9.0 |
|
$30+ |
eCommerce ($34.99/month): All features in the Website + Marketing plan. Online store with secure checkout. Sell on multiple marketplaces like Facebook, Instagram, Amazon, eBay, etc. Value for price: 8.5 |
No offering at this amount. |
location. As a result in rare cases the prices displayed here can differ from the ones you see on their
websites.
Hosting quality
Hosting
qualityExamines the reliability and performance of the hosting solutions.Score Components:
- Uptime (40%): Consistency and reliability of website availability.
- Speed (30%): Loading times and performance.
- Bandwidth and storage (20%): Sufficiency of resources provided.
- Data centers (10%): Quality and distribution of hosting infrastructure.
5.9
5.4
🏆
Winner: Pixpa
Pixpa utilizes Amazon Web Services for scalable and reliable cloud hosting, offering varying levels of storage and unlimited bandwidth. Web.com, on the other hand, offers shared hosting with unlimited storage and daily backups. Both platforms do not provide uptime statistics or guarantees, and do not disclose the locations of their data centers. However, Pixpa’s use of a reputable third-party service for hosting gives it a slight edge.
|
|
|
|
|---|---|---|
|
Do they offer hosting? |
Yes, with unlimited storage and daily backups |
Yes, with scalable and reliable cloud hosting, varying levels of storage, and unlimited bandwidth |
|
Type of hosting: |
Shared hosting |
Managed Cloud Hosting |
|
Uptime: |
Not provided |
Not provided |
|
Uptime Guarantee: |
Not provided |
Not provided |
|
Data Centers: |
Not disclosed |
Not disclosed |
Website Speed Optimization
Website Speed OptimizationEvaluates optimization of website loading timesScore Components:
- PageSpeed Score (30%): Google’s score indicating performance optimization.
- Loading Time (30%): The average time until a website is fully interactive.
- Mobile Optimization (15%): Optimization effectiveness for mobile devices.
- Resource Optimization (15%): Optimizing images, scripts, and other heavy resources.
- CDN Usage (10%): Use of CDN to enhance speed across geolocations.
5.8
3.0
🏆 Winner: Web.com
Both Web.com and Pixpa have strategies for website speed optimization, but Web.com has a higher score in this category.
|
|
|
|
|---|---|---|
|
Focus |
Mobile Optimized design, Code Minification, Caching, Image Optimization |
Code Minification, CDN, HTML caching, Server Side Rendering, SEO optimization |
|
Performance Tools |
Not specified |
Not specified |
|
Key Strategies |
Mobile Optimized design, Code Minification, Caching, Image Optimization |
Code Minification, CDN, HTML caching, Server Side Rendering, SEO optimization |
|
Load Times |
Varies depending on optimization and website complexity |
No data available |
|
Page Speed Scores Range |
Varies depending on optimization and website complexity |
No data available |
|
Core Web Vitals Improvement |
No information available |
Emphasis on LCP, FID, CLS improvements |
Web.com’s website builder offers a platform aimed at those without coding expertise, providing drag-and-drop functionality and a selection of pre-built templates for easy website creation and customization. It emphasizes mobile responsiveness, ensuring websites perform well across various devices, and incorporates eCommerce capabilities for businesses looking to sell online. Additionally, the builder includes SEO tools to aid in improving online visibility, along with analytics features for tracking website performance.
On the other hand, Pixpa is an all-in-one platform for creatives and small businesses to create beautiful, professional websites complete with built-in online stores, blogs, and client galleries. It offers a drag-and-drop interface that makes it easy for users to design and manage their website without any coding knowledge. Pixpa’s templates are highly customizable, allowing users to tailor their site’s look and feel to match their brand identity. Additionally, it provides tools for SEO, marketing, and analytics to help users grow their online presence effectively. However, there’s no data available on Page Speed Scores and load times for websites built with Pixpa.
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Plugins and integrations
Plugins and integrationsMeasures the range and effectiveness of additional plugins and integrations.Score Components:
- Variety of options (40%): Range of available add-ons.
- Integration smoothness (30%): Ease of integrating plugins into the site.
- Quality of plugins (20%): Functionality and reliability of the options.
- Custom integration capabilities (10%): Support for custom or third-party integrations.
6.7
6.7
🏆 Winner: It’s a tie.
Both Web.com and Pixpa score 6.7 in plugins and integrations. Web.com offers a suite of plugins and integrations for websites built on its platform, including features for email marketing, social media engagement, analytics, and eCommerce capabilities. On the other hand, Pixpa offers over 100 variety of plugins which are called apps on their platform to enhance the functionality of its websites, including SEO tools, e-commerce solutions, and social media integrations. The choice between the two may depend on the specific needs of the user.
Marketing Features
Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:
- Template Variety (30%): Range and quality of design templates.
- Customization (30%): Flexibility and options for design alterations.
- User Interface (20%): Ease and intuitiveness of the design process.
- Responsiveness (10%): Adaptability to different devices and screen sizes.
- Innovation (10%): Unique design features and tools.
7.0
7.4
🏆
Overall Winner: Pixpa
. Pixpa edges out Web.com with a slightly higher marketing features score and more comprehensive offerings, especially in email marketing and analytics and reporting. Web.com, however, offers a tiered selection of marketing tools across different packages, catering to varying marketing needs of different businesses.
|
|
|
|
|---|---|---|
|
SEO Tools |
|
|
|
Email Marketing |
|
|
|
Blogging |
|
|
|
Social Media Integration |
|
|
|
Analytics and Reporting |
Basic website analytics and Google Analytics integration |
Comprehensive analytics with Google Analytics integration |
|
Ads and Promotions |
Tiered selection of marketing tools across different packages |
SEO, social media integration, email marketing, and promotional discounts |
Customer Support
Customer supportEvaluates the quality and availability of support options.Score Components:
- Response time (40%): Speed of support responses.
- Support quality (30%): Effectiveness and helpfulness of the support.
- Availability (20%): Range of support channels (phone, chat, email).
- Resource richness (10%): Quality of self-help and educational materials.
7.3
7.0
🏆 Winner: Web.com
. With a customer support score of 7.3, Web.com slightly edges out Pixpa, which has a score of 7.0. Web.com offers comprehensive customer support, including email, live chat, and 24/7 phone support. The recommended option for getting in touch is the 24/7 phone line, which is free with all plans. This service aims to offer prompt and direct assistance, making it a reliable option for immediate support needs.
Pixpa also provides 24/7 customer support via email or live chat. However, neither Web.com nor Pixpa offers enterprise support.
Security
SecurityLooks at the platforms’ security measures and data protection.Score Components:
- Data protection (40%): Safeguards for user and customer data.
- SSL and encryption (30%): Implementation of secure connections.
- Compliance (20%): Adherence to industry security standards.
- Regular updates (10%): Frequency of security updates and patches.
7.6
8.3
🏆
Winner: Pixpa
. Pixpa’s commitment to security is evident in its robust measures for private data storage and protection, including SSL encryption, regular backups, and stringent privacy policies. It also ensures website security with SSL encryption, regular security audits and updates, and secure hosting with robust firewalls and DDoS protection.
Web.com also offers a range of security measures, including website staging environments for secure testing of updates, email solutions for secure communication, and website security through its partnership with SiteLock Security. However, Pixpa’s higher security score indicates a more comprehensive approach to ensuring user data and website security.
AI Capabilities
AI capabilitiesMeasures the effectiveness of AI-driven features and tools.Score Components:
- Automation efficiency (40%): Impact of AI on streamlining processes.
- Personalization (30%): AI-driven customization for users or customers.
- AI-Assisted design (20%): Role of AI in website design and functionality.
- Data analysis (10%): Use of AI in interpreting user data and analytics.
7.3
0.0
|
|
|
|
|---|---|---|
|
AI Website Builder |
Web.com’s AI website builder simplifies the website creation process |
|
|
AI Ecommerce Features |
Web.com’s AI ecommerce features enhance the online shopping experience |
|
|
AI Content Generation |
Web.com’s AI Writer is a versatile tool for content creation |
|
|
Additional AI Features |
Web.com’s AI features streamline the website creation process |
|
🏆 Winner: Web.com
. Web.com, with a score of 7.3, utilizes AI in various aspects of website creation and management, including an AI website builder, AI ecommerce features, AI content generation, and additional AI features. These features are designed to simplify the website creation process and make it accessible to users regardless of their technical skills.
Pixpa, on the other hand, does not have any AI capabilities. This means that while Pixpa may offer a range of features for website creation and management, it does not leverage AI to enhance these features or simplify the website creation process.
User Management
User ManagementAssesses the platforms’ capabilities in managing user roles, permissions, and accessibility.Score Components:
- Role Customization (40%): Flexibility in creating and defining user roles and
permissions. - Ease of Management (30%): User interface and tools for managing users.
- Access Control (20%): Effectiveness of access control measures for different user
levels. - Scalability (10%): Ability to manage a growing number of users efficiently.
5.2
7.3
🏆 Winner: Pixpa
. Both Web.com and Pixpa offer multiple user accounts, but Pixpa provides more detailed user management features.
- Web.com allows multiple user accounts, however the platform does not specify how many accounts are supported.
- Pixpa offers a Users and Permissions feature allowing multiple users on Professional plans (up to 5 users) and Advanced plans (unlimited). The site owner can grant edit access to sections like General, Store, Client Galleries, Marketing, Settings, and Administration, customizing permissions based on user roles. The site owner can manage user permissions, suspend or reactivate users, and permanently remove them, but irreversible actions should be approached with caution.
Web.com User Roles and Access Levels:
| Role | Description | Access Highlights |
|---|---|---|
| Primary | The main account holder or primary user. | Edit primary user info Purchase products Manage and renew products and services |
| Admin | Users with administrative privileges besides the primary. | Edit payment information Add/Edit/Delete user roles Manage and renew products and services Edit WHOIS Admin and Tech user info |
| Tech | Users with technical responsibilities. | Manage and renew products and services Edit WHOIS Admin and Tech user info |
Pixpa does not provide a user roles table.
Additional Features
|
|
|
|
|---|---|---|
|
SSL Certificate |
|
|
|
Custom Domain |
|
|
|
Free Custom Domain Included |
|
|
|
International Domains |
|
|
|
Mobile Responsive |
|
|
|
Page Speed |
|
|
|
Website Builder Mobile App |
|
|
|
Convert a Website To An App |
|
|
|
Website Analytics |
|
|
|
Multilingual Sites |
|
|
|
Multiple Users |
|
|
User Feedback
Unfortunately, there is no user feedback available for Web.com as it is not listed on the G2 platform.
Pixpa, on the other hand, has received high praise from its users. It stands out for its exceptional customer service, easy-to-use interface, and affordable pricing. Users appreciate the variety of templates and customization options available, allowing them to create professional-looking websites tailored to their needs. The responsive and helpful customer support, coupled with the platform’s features like online forms and integrations, make Pixpa a valuable tool for individuals and businesses seeking to establish a strong online presence. Despite some minor issues like limited options for third-party integrations and mobile layout adjustments, Pixpa remains highly recommended for its versatility, professionalism, and overall value.
The making of this blog
We followed a clear, step-by-step process to write and research this article.
FAQ
Which platform is better for creatives and small businesses, Web.com or Pixpa?
Can I use both Web.com and Pixpa for selling products online?
How do Web.com and Pixpa compare in terms of website design and customization?
Which platform offers better value for money?
Are there any significant differences in customer support between Web.com and Pixpa?
Which platform is more secure?
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