Web.com vs SubHub: guide for 2024

Final verdict

Web.com and SubHub both offer unique features tailored to different user needs, but they cater to slightly different audiences.

Web.com (Overall Grade: 5.8/10)

is a versatile website builder aimed at users without coding expertise. It provides a drag-and-drop interface, a variety of pre-built templates, and strong mobile responsiveness. Web.com is particularly suitable for small businesses looking to establish an online presence with basic eCommerce capabilities. It excels in offering a comprehensive set of marketing features, robust security measures, and a range of AI capabilities to simplify website creation and management. However, it may not be the best choice for those seeking advanced membership site functionalities.
SubHub (Overall Grade: 5.6/10)

is designed specifically for creating and managing membership sites. It offers tools tailored for content creators and entrepreneurs, making it easy to set up subscription models, manage member access, and provide exclusive content. SubHub stands out with its user-friendly interface, customizable templates, and efficient management of membership-based businesses. While it may lack some of the advanced eCommerce features and integrations offered by Web.com, it provides a specialized platform for those looking to build a community and monetize their content.

	Overall grade: 5.8	Overall grade: 5.6
Design functionalities & templates	6.4	6.8
Ease of use	6.4	7.7
Ecommerce	6.3	5.9
Website Editors	6.6	6.9
Product testing options	0.2	7.0
Price	7.4	6.8
Hosting quality	5.9	5.5
Website speed optimization	5.8	5.6
Plugins and integrations	6.7	5.7
Marketing features	7.0	5.7
Customer support	7.3	6.3
Security	7.6	4.0
AI capabilities	7.3	0
User Management	5.2	5.2

Best for ecommerce

6.3

5.9

Verdict

: Web.com is better suited for traditional ecommerce needs, while SubHub excels in membership and content monetization.

Web.com

: With a score of 6.3, Web.com offers a more traditional ecommerce experience. It includes product listings, marketing features, shipping options, and payment gateway integration. This makes it a solid choice for businesses looking to sell physical products online. However, its ecommerce templates are limited, and it may not offer the depth of customization that some advanced users might need.
SubHub

: Scoring 5.9, SubHub is tailored for content creators and entrepreneurs who want to build a community and monetize their content. It supports physical and digital product listings, pay-per-view products, and integrates with PayPal and Stripe for payment processing. While it lacks ecommerce-specific templates, it provides robust tools for managing member access and subscriptions, making it ideal for membership-based businesses.

Best for informational & business websites

6.5

7.2

Verdict

: When it comes to creating informational and business websites, SubHub has a slight edge over Web.com due to its specialized features for membership sites and ease of use.

Web.com

: Web.com offers a user-friendly platform with drag-and-drop functionality and a variety of pre-built templates. It emphasizes mobile responsiveness and includes SEO tools to improve online visibility. However, its score of 6.5 indicates that while it is a solid choice, it may not be the best for those looking for advanced features or a highly customizable experience.
SubHub

: SubHub, scoring 7.2, is designed specifically for creating and managing membership sites, making it ideal for content creators and entrepreneurs. It offers tools for setting up subscription models, managing member access, and providing exclusive content. Its ease of use and specialized features make it a better choice for those looking to build a community and monetize their content. When comparing Web.com vs SubHub, SubHub stands out for its tailored approach to membership-based business websites.

Detailed comparison

6.4

6.8

🏆

Winner: SubHub.

If you’re looking for a platform that offers more creative control and a wide array of design features, SubHub is the preferred choice.

Web.com offers over 100 website templates designed to cater to a broad spectrum of industries and personalization needs. These templates are structured to be straightforward in customization, allowing users to easily adapt their chosen designs to suit their unique brand identity through the platform’s editor.

Web.com Themes

Compared to Web.com, SubHub website builder offers a variety of customizable membership website templates designed to cater to different needs and themes, including fitness, yoga, relationship, ministry, learning, craft, wellness, business, and modern living, among others. There are 14 specifically themed templates available, each designed to help users jump-start the design of their membership website homepages. These templates are fully customizable, allowing users to modify layouts, add or remove sections, and tailor content to fit their brand, ensuring flexibility in the design process.

Get a head start on website creation with AI

Create a custom website tailored to your business needs 10X faster with 10Web AI Website Builder!

Generate Your Website

No credit card required

6.4

7.7

🏆 Winner: SubHub

. With a score of 7.7, SubHub is easier to use than Web.com, which scored 6.4. SubHub’s platform is designed specifically for creating and managing membership sites, making it an ideal choice for content creators and entrepreneurs. On the other hand, Web.com’s website builder is aimed at intermediate designers seeking to enhance their design capabilities, but it may not be the best choice for complete beginners.

Learning Resources

🏆 Winner: SubHub

. Both platforms offer learning resources, but SubHub provides video guides and tutorials that detail how to effectively use the platform’s features. Web.com offers AI-powered tools and a comprehensive knowledge base, but lacks a large community of users for additional support.

Learn Web.com

Learn SubHub

6.3

5.9

Web.com and SubHub both offer ecommerce capabilities, but they cater to different needs. Web.com provides a more traditional ecommerce experience with product listings, marketing features, shipping options, and payment gateways integration. On the other hand, SubHub is designed for content creators and entrepreneurs who aim to build a community and monetize their content. It offers tools for setting up subscription models, managing member access, and providing exclusive content.


Ecommerce themes and templates	5.5	3.0
Product page customization	6.0	6.5
Payment processing and commissions	6.5	7.0
POS capabilities	4.0	0.0
Payment gateways	7.0	6.0
Product numbers	5.0	5.0
Additional ecommerce features	6.0	4.5

Web.com ecommerce features:

Product listing
Marketing Features
Shipping options
Payment Gateways integration

SubHub ecommerce features:

Paypal and Stripe integration
Physical and Digital product listings
Pay-per view products

Ecommerce themes & templates

Web.com offers around 15 ecommerce templates designed to help businesses quickly launch and customize their online stores. These templates are compatible with Web.com’s website builder, facilitating straightforward customization and integration for digital storefronts. On the other hand, SubHub does not have ecommerce specific templates.

Product page customization

Web.com’s website builder offers a suite of tools for e-commerce stores, including product category management for organizing inventory and improving navigation, and product listing features for adding detailed product information and images. Users can create and manage product variants to accommodate items with multiple options, enhancing the customer shopping experience. The platform also supports various fulfillment types, allowing store owners to specify shipping or pickup options. Lastly, products can be easily published and integrated across different sales channels, facilitating broader market reach.

SubHub offers a range of product page customization options, allowing for the addition of physical items, digital downloads, and pay-per-view content. Features include the ability to manage product variants, upload images, and set visibility preferences. Users can also implement SEO strategies through meta tags and manage tax settings. Additional functionalities include member-specific discounts, image carousels, and individualized shipping costs.

Payment processing

Web.com supports popular payment gateways like PayPal, Stripe, and all major debit and credit cards, ensuring a wide array of payment options for customers. Details on transaction commissions, particularly whether Web.com imposes additional fees on transactions processed through these gateways, were not clearly stated in the reviewed sources.

SubHub supports two main payment gateways: Stripe and PayPal. These integrations allow for secure payment processing for subscriptions and store items using debit or credit cards. The platform itself does not charge commissions on transactions.

6.6

6.9

🏆

Winner: SubHub

. SubHub, with a score of 6.9, offers a user-friendly website builder tailored for creating and managing membership sites. Its features encompass customizable templates, diverse content publishing options, and flexible subscription plans with seamless integration for recurring revenue through payment processors. Additionally, SubHub supports online course creation, provides marketing tools like landing page builders, and offers detailed analytics for monitoring website metrics.

Web.com’s website builder, scoring 6.6, offers a user-friendly platform with a variety of templates and a drag-and-drop interface for easy customization. It supports basic e-commerce capabilities suitable for small businesses, alongside features like analytics, social media integration, and email services. However, for more advanced functionalities like promotional pop-ups, calendars, or comprehensive blogging tools, the platform may fall short unless users are willing to add custom code.

Mobile editor/app

4.0

🏆

Winner: SubHub

. Both Web.com and SubHub do not offer a dedicated mobile editor app. However, SubHub allows users to manage some content on their website using the mobile browser version. It’s important to note that it’s not possible to change the layout and design of the website on mobile. On the other hand, Web.com does not provide any mobile editing capabilities. Therefore, SubHub has a slight edge over Web.com in this category.

0.2

7.0

Overall Result

:

SubHub Wins

. SubHub scores 7.0 in product testing options, significantly higher than Web.com’s 0.2. SubHub offers a 14-day free trial during which users can test premium features, and a 7-day money-back guarantee. Web.com, on the other hand, does not offer a free or trial version, and users cannot test any features before purchasing a plan. They do offer a 3-day money-back guarantee.


Free Plan	No	No
Trial Duration	No	14 days
Testing Premium Features	Not possible	During the free trial
Money Back Guarantee	3 days	7 days

7.4

6.8

Web.com offers a more affordable starting price, but SubHub provides more specialized features for membership sites.

	Offerings	Offerings
$10-$20	Website ($19.99/month): AI-powered Website Builder. Free domain & domain privacy for 1 year. Professional email for 3 months. SSL Certificate for 1 month. 1 hour expert design support. Social & email marketing tools. Value for price: 6.5	No offering at this amount.
$20-$30	Website + Marketing ($24.99/month): All features in the Website plan. Enhanced marketing tools. Appointment scheduling. Value for price: 7.0	No offering at this amount.
$30-$50	eCommerce ($34.99/month): All features in the Website + Marketing plan. Online store with secure checkout. Sell on multiple marketplaces like Facebook, Instagram, Amazon, eBay, etc. Value for price: 8.5	Starter ($47/month): Up to 500 members, 5 GB storage, secure payment processing, course builder, 5 landing pages, e-commerce. Value for price: 6.5
$90-$100	No offering at this amount.	Pro ($97/month): Up to 2000 members, 50 GB storage, removes SubHub branding, 15 landing pages, along with Starter features. Value for price: 7.5
$100+	No offering at this amount.	Premium ($147/month): Unlimited members, 200 GB storage, email white labelling, 30 landing pages, plus all Pro features. Value for Price: 8.5

In some cases companies have different prices based on various components like a
location. As a result in rare cases the prices displayed here can differ from the ones you see on their
websites.

5.9

5.5

🏆

Winner: Web.com

Both Web.com and SubHub offer hosting services, but Web.com takes the lead with its unlimited storage offering. Neither platform provides uptime statistics or guarantees, and they do not disclose the locations of their data centers. However, Web.com’s shared hosting is generally more flexible and cost-effective than SubHub’s managed cloud hosting, making it a more appealing choice for many users.


Do they offer hosting?	Yes, with unlimited storage and daily backups	Yes, from 5GB to 200GB storage limitation depending on the plan and daily backups
Type of hosting:	Shared hosting	Managed Cloud Hosting
Uptime:	Does not provide uptime statistics or guarantees	Does not provide uptime statistics or guarantees
Data Centers:	Does not disclose the locations of its data centers	Does not disclose the locations of its data centers

5.8

5.6

🏆 Winner: Web.com

Both Web.com and SubHub have similar strategies for speed optimization, including mobile-optimized design, caching, and image optimization. However, Web.com also includes code minification in its strategy, giving it a slight edge over SubHub.


Key Strategies	Mobile Optimized design, Code Minification, Caching, Image Optimization	Image Optimization, Caching, Mobile Optimized design
Load Times	Varies depending on optimization and website complexity	Varies depending on optimization and website complexity
Page Speed Scores Range	Varies depending on optimization and website complexity	Varies depending on optimization and website complexity
Core Web Vitals Improvement	No information provided	No information provided

Web.com’s website builder emphasizes mobile responsiveness, ensuring websites perform well across various devices. It also includes code minification in its speed optimization strategy, which can help to improve load times and overall website performance. However, specific load times and PageSpeed scores can vary depending on the level of optimization and the complexity of the website.

SubHub, on the other hand, is a website builder designed specifically for creating and managing membership sites. It also emphasizes mobile-optimized design in its speed optimization strategy, along with caching and image optimization. Like Web.com, SubHub’s load times and PageSpeed scores can vary depending on the level of optimization and the complexity of the website.

Neither Web.com nor SubHub provide any information on their Core Web Vitals improvements.

Get a head start on website creation with AI

Create a custom website tailored to your business needs 10X faster with 10Web AI Website Builder!

Generate Your Website

No credit card required

6.7

5.7

🏆 Winner: Web.com.

With a score of 6.7, Web.com offers a suite of plugins and integrations that expand the website builder’s basic functionality, enabling advanced eCommerce features, comprehensive SEO tools, enhanced social media integration, and specialized functionalities like appointment scheduling or membership systems. On the other hand, SubHub, scoring 5.7, offers a set of built-in features, including customizable designs, member management, and subscription management, along with limited third-party integrations primarily with MailChimp, Google Analytics, and payment gateways like Stripe and PayPal. While Subhub provides a comprehensive toolkit for creating and managing membership sites, its range of external integrations might be seen as limited compared to Web.com.

7.0

5.7

🏆

Overall Winner: Web.com

. Web.com offers a more comprehensive set of marketing features, including SEO tools, email marketing, blogging, social media integration, analytics and reporting, and ads and promotions. SubHub, while offering similar features, lacks social media integration and has a lower overall score.


SEO Tools
Email Marketing
Blogging
Social Media Integration
Analytics and Reporting	Basic website analytics and Google Analytics integration	Google Analytics integration
Ads and Promotions	Tiered selection of marketing tools	Promotional and coupon codes

7.3

6.3

🏆 Winner: Web.com

. In the comparison of Web.com vs SubHub, Web.com takes the lead with its 24/7 customer support available through email, live chat, and phone. This round-the-clock availability ensures that users can get immediate assistance whenever they need it, making it a reliable option for those who may require urgent support.

SubHub, on the other hand, offers customer support primarily through email and a support portal, with an FAQ section for common questions. While SubHub’s support is accessible and responsive, it lacks the immediacy of Web.com’s 24/7 phone support, which can be crucial for users needing quick resolutions to their issues.

7.6

4.0

🏆

Winner: Web.com

. Web.com’s security measures are more comprehensive and transparent than SubHub’s. Web.com offers a range of services focused on private data storage and protection, including website staging environments and email solutions. They also provide website security measures through their partnership with SiteLock Security, which offers cloud-based security services that scan websites for malware and vulnerabilities, automatically remove malicious content, and address potential security risks.

On the other hand, SubHub does not disclose any specific information about the website security measures they provide. Their privacy policy outlines their approach to collecting, using, and protecting user personal data, emphasizing compliance with GDPR and CCPA regulations. However, without more detailed information about their website security measures, it’s difficult to compare their security capabilities with Web.com’s.

7.3


AI Website Builder	Web.com’s AI website builder simplifies the website creation process
AI Ecommerce Features	Web.com’s AI ecommerce features enhance the online shopping experience
AI Content Generation	Web.com’s AI Writer is a versatile tool for content creation
Additional AI Features	Web.com’s AI features streamline the website creation process

🏆 Winner: Web.com

. Web.com, with a score of 7.3, offers a range of AI features designed to simplify the website creation process and enhance the online shopping experience. These features include an AI website builder, AI ecommerce features, AI content generation, and additional AI features.

SubHub, on the other hand, does not have any AI capabilities.

5.2

🏆 Winner: Tie

. Both Web.com and SubHub allow multiple user accounts, but neither platform specifies the number of accounts supported.

Web.com User Roles and Access Levels:

Role	Description	Access Highlights
Primary	The main account holder or primary user.	Edit primary user info Purchase products Manage and renew products and services
Admin	Users with administrative privileges besides the primary.	Edit payment information Add/Edit/Delete user roles Manage and renew products and services Edit WHOIS Admin and Tech user info
Tech	Users with technical responsibilities.	Manage and renew products and services Edit WHOIS Admin and Tech user info

SubHub User Roles and Access Levels:

Role	Description	Access Highlights
Administrator	Full access to the platform except for Homepage and Course Editor.	Can manage all aspects of the platform, including content, store, and member management.
Content Management	Focuses on managing and organizing content within the platform.	Can access and manage content-related features but does not have access to Homepage or Course Editor.
Store (access only)	Specializes in handling the platform’s store features.	Limited to store management functions; no access to Homepage, Course Editor, or member management.
Member Manager (access only)	Oversees member accounts, roles, and subscriptions.	Can manage members and their subscriptions but cannot access Homepage, Course Editor, or store management.
*Origin Admin Email	The initial administrator with the highest level of access, including Homepage and Course Editor.	Exclusive access to Homepage and Course Editor, on top of what the Administrator role provides.

Additional Features


SSL Certificate
Custom Domain
Free Custom Domain Included
International Domains
Mobile Responsive
Page Speed
Website Builder Mobile App
Convert a Website To An App
Website Analytics
Multilingual Sites
Multiple Users

User Feedback

Web.com

0 reviews

0 out of 5 stars

SubHub

11 reviews

3.9 out of 5 stars

Web.com offers a platform aimed at those without coding expertise, providing drag-and-drop functionality and a selection of pre-built templates for easy website creation and customization. It emphasizes mobile responsiveness, ensuring websites perform well across various devices, and incorporates eCommerce capabilities for businesses looking to sell online. Additionally, the builder includes SEO tools to aid in improving online visibility, along with analytics features for tracking website performance. This tool caters to both novice and seasoned users looking to establish or enhance their online presence.

User feedback on SubHub presents a mix of positive and negative experiences, emphasizing the platform’s feature-rich environment and customizable templates. Users appreciate the flexibility and the quality of customer service, highlighting the platform’s continual updates and support as key benefits. However, some users express dissatisfaction with aspects such as the platform’s interface, lack of community features, and service fees for ticket resale. Concerns were also raised about the custom design service and mobile-friendly solutions taking longer than expected.

The making of this blog

We followed a clear, step-by-step process to write and research this article.

Our Ranking Criteria

FAQ

Which platform is better for creating a membership site, Web.com or SubHub?

SubHub is specifically designed for creating and managing membership sites, offering tailored tools for subscription models, member access, and exclusive content. It’s the ideal choice for content creators and entrepreneurs focused on building a community and monetizing content.

Can I sell products on both Web.com and SubHub?

Yes, both platforms offer ecommerce capabilities. Web.com provides a traditional ecommerce experience with product listings, marketing features, and payment gateways integration. SubHub, while focused on membership services, also supports selling products through PayPal and Stripe integration.

Which platform offers better customer support, Web.com or SubHub?

Web.com offers comprehensive customer support, including 24/7 phone, email, and live chat support, making it a reliable option for immediate support needs. SubHub provides support via email and a support portal, but does not offer 24/7 support like Web.com.

How do Web.com and SubHub compare in terms of website speed optimization?

Both platforms emphasize mobile-optimized design, caching, and image optimization for speed. Web.com also includes code minification in its strategy, giving it a slight edge over SubHub in website speed optimization.

Which platform is more user-friendly for beginners?

SubHub is rated higher for ease of use, making it more user-friendly for beginners, especially those looking to create and manage membership sites without needing advanced technical skills.

Are there any AI capabilities available on Web.com or SubHub?

Web.com offers a range of AI features designed to simplify the website creation process and enhance the online shopping experience, including an AI website builder and AI ecommerce features. SubHub does not have any AI capabilities.

What are the main differences in pricing between Web.com and SubHub?

Web.com offers a more affordable starting price with plans that cater to a variety of needs, including basic websites and comprehensive ecommerce solutions. SubHub’s pricing is tailored to membership sites, with plans that scale based on the number of members and storage needs.

Which platform provides better security measures?

Web.com’s security measures are more comprehensive, offering services focused on private data storage and protection, including partnerships with SiteLock Security for website scanning and malware removal. SubHub does not disclose specific information about its website security measures.

Can I manage multiple users on both platforms?

Yes, both Web.com and SubHub allow for multiple user accounts, but neither platform specifies the number of accounts supported. They offer different roles and access levels for managing the website and its features.

What additional features do Web.com and SubHub offer?

Both platforms offer SSL certificates, custom domain support, and mobile responsiveness. Web.com includes a free custom domain with some plans, while SubHub focuses on features tailored to membership sites, such as secure payment processing and course builders.