Weebly vs BigCommerce: Comprehensive comparison guide for 2024

Final verdict


Weebly and BigCommerce cater to different segments of the website builder market, each with its unique strengths.


  • Weebly (Overall Grade: 7.3/10)

    is best suited for individuals and small businesses looking for an easy-to-use platform with a user-friendly interface. It shines in simplicity and affordability, offering a free plan and a range of features that make website and ecommerce store creation accessible to beginners. Weebly’s strengths lie in its drag-and-drop editor, free plan availability, and a 30-day money-back guarantee, making it an attractive option for those just starting out or operating on a tight budget.

  • BigCommerce (Overall Grade: 7.9/10)

    , on the other hand, is tailored for medium to large businesses that require a more robust ecommerce solution. It stands out with its comprehensive set of built-in features, advanced SEO tools, and extensive support for payment gateways and POS systems. BigCommerce is ideal for merchants looking to scale their online presence, offering a wide range of customizable templates, advanced marketing tools, and superior customer support.

Best for ecommerce

7.1
9.0


Verdict

: BigCommerce shines for businesses aiming for growth with its extensive features and scalability, while Weebly caters well to smaller stores or those just starting out.


  • Weebly

    : Offers a straightforward, user-friendly platform with essential ecommerce features like unlimited product listings and secure checkout. It’s a good starting point for small businesses or those new to online selling.

  • BigCommerce

    : Stands out for its comprehensive ecommerce capabilities, including advanced SEO tools, a wide range of payment gateways, and extensive customization options. It’s designed for businesses looking to scale and expand their online presence globally.

Best for informational & business websites

7.9
7.5


Verdict

: Weebly edges out BigCommerce for informational and business websites, thanks to its user-friendly design and focus on simplicity.


  • Weebly

    : With a score of 7.9, Weebly shines for informational and business websites. Its drag-and-drop interface, variety of themes, and robust blogging platform make it an excellent choice for users looking to create straightforward, effective websites without the complexity of e-commerce functionalities.

  • BigCommerce

    : Scoring 7.5, BigCommerce is a powerhouse for e-commerce but can feel overly complex for purely informational or basic business sites. While it offers a wide range of customizable templates and design options, its strengths are best utilized for online stores rather than simple informational websites.

Detailed comparison

Design functionalities & templates

Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:

  • Template Variety (30%): Range and quality of design templates.
  • Customization (30%): Flexibility and options for design alterations.
  • User Interface (20%): Ease and intuitiveness of the design process.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Innovation (10%): Unique design features and tools.
7.4
7.8

🏆

Winner: BigCommerce.

BigCommerce edges out Weebly with a slightly higher score, offering a wider variety of templates and more advanced design capabilities.

Weebly offers a curated selection of templates, numbering in the low hundreds, which is fewer than some competitors. However, the emphasis is on high-quality, professionally designed templates covering various categories such as business, ecommerce, portfolio, blog, personal, and events. Weebly’s templates are praised for their clean, modern, and responsive design, with easy customization options for colors, fonts, layout, images, and content.


Weebly Themes

Weebly templates
Weebly template example

On the other hand, BigCommerce offers a variety of design templates for creating ecommerce websites, with a total of 240 themes available. Most of these themes come with up to four styling options, providing users with flexibility in design choices to match their brand’s aesthetic. There are 12 free themes, while the rest range in price from $150 to $300 each.


BigCommerce Themes

BigCommerce templates

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Ease of use

Ease of useReflects the platform’s overall user-friendliness.Score
Components:

  • Learning curve (40%): Quickness and ease of getting started.
  • Interface design (30%): Simplicity and intuitiveness of layout.
  • User guidance (20%): Quality of tutorials and support.
  • Flexibility (10%): Adaptability to various user skills.
8.1
7.3


🏆 Winner: Weebly

. Scoring 8.1, Weebly stands out for its user-friendly interface, making it exceptionally easy for beginners to create and manage their websites. BigCommerce, with a score of 7.3, offers a robust platform but with a steeper learning curve, especially for those new to ecommerce. If ease of use is a priority, Weebly is the clear winner in this category.


Learning Resources


🏆 Winner: BigCommerce

. While both platforms offer solid learning resources, BigCommerce goes a step further with its wide array of detailed tutorials and active community forums, making it easier for users to learn and adapt.

For ecommerce

EcommerceMeasures the platform’s effectiveness in supporting online business activities.Score Components:

  • Ecommerce themes and templates (20%): Variety and design of templates.
  • Product management (25%): Ease of managing and organizing products.
  • Payment options (25%): Variety and convenience of payment methods.
  • Ecommerce features (20%): Features for managing an ecommerce store.
  • Integration (10%): Compatibility with external e-commerce tools and services.
7.1
9.0

When it comes to ecommerce, BigCommerce is a comprehensive platform that stands out with its extensive POS integrations, a variety of shipping options, and a selection of over 100 mobile-responsive themes for design customization. It offers a robust set of built-in features, reducing the need for external apps. However, its complexity and learning curve might not make it the ideal choice for beginners or those not tech-savvy.

On the other hand, Weebly offers a user-friendly ecommerce solution with features like unlimited product listings, secure checkout, customizable shipping options, and discount promotions. However, users should be aware of limitations such as less design flexibility in templates, certain advanced features being available only with paid plans, transaction fees on the free plan, and the absence of built-in marketing tools, which may require integration with third-party solutions.

Weebly Logo
BigCommerce Logo

Ecommerce themes and templates

6.5

8.0

Product page customization

6.8

8.3

Payment processing and commissions

7.0

9.2

POS capabilities

6.0

8.5

Payment gateways

7.5

9.0

Product numbers

7.0

9.5

Additional ecommerce features

6.7

8.4

Weebly ecommerce features:

  • Unlimited products
  • Inventory management
  • Product reviews and ratings (Paid plans)
  • Secure checkout
  • Shipping options
  • Abandoned cart recovery (Paid plans)
  • Basic analytics
  • SEO tools
  • Marketing integrations (Paid plans)

Weebly add a product

BigCommerce ecommerce features:

  • Unlimited Products
  • Streamlined Single-Page Checkout
  • Order Management
  • Abandoned Cart Recovery
  • Marketing and Sales Tools

BigCommerce add a product

Ecommerce themes & templates

Weebly provides ecommerce-specific themes with a decent range of styles, offering built-in features like product galleries and optimized checkout flows. While customization options include adjustments to colors and fonts, limitations exist compared to dedicated platforms, with a smaller theme selection and less design flexibility, potentially requiring additional costs for premium themes with advanced features.

BigCommerce provides a wide variety of eCommerce templates designed to enhance online shopping experiences and cater to different industries. These templates feature advanced functionalities like quick view, product suggestions, and complex search filters but may require performance optimization for maintaining speed. The selection ranges from free to premium options, ensuring businesses can find a suitable design that aligns with their brand and product offerings.

Product page customization

Weebly allows a decent level of product page customization through its user-friendly interface, offering options for layout, colors, fonts, backgrounds, and content. While not as extensive as dedicated ecommerce platforms, it enables personalized and visually appealing product pages. Advanced customization, including custom CSS and app integrations, is available with paid plans, but limitations exist in design flexibility compared to dedicated platforms.

In BigCommerce, you can extensively customize product pages to enhance customer experience and improve sales. This includes the ability to create detailed product variants, customize options like custom fields, and upload multiple images or videos for each product.

Payment processing

Weebly seamlessly integrates with popular payment processors such as Square, Stripe, PayPal, and others, enabling secure and convenient online transactions for your store. Users can choose their preferred gateway, set up payment processing within Weebly’s settings, and benefit from features like secure checkout and, on paid plans, options for recurring payments and international transactions.

BigCommerce supports over 65 pre-integrated online payment solutions, serving customers across 230 countries with more than 140 currencies, without charging additional transaction fees for using third-party payment gateways. This approach provides merchants with the flexibility to choose the best payment solution for their business needs, including the option for custom integration to cater to specific regional payment preferences. Furthermore, BigCommerce’s integration with various POS systems allows for seamless online and in-store sales management, offering a comprehensive solution for businesses looking to maximize their sales channels.

Website Editors

Website EditorsEvaluates the platforms’ website building and editing capabilities.Score Components:

  • Customization tools (40%): Range and power of editing features.
  • Editor usability (30%): User experience within the editor.
  • Design flexibility (20%): Freedom in layout and design changes.
  • Update and maintenance ease (10%): Simplicity of updating and maintaining the site.
7.6
7.9

🏆

Winner: BigCommerce

. BigCommerce, with a score of 7.9, offers an extensive set of tools designed for creating professional and engaging online stores without requiring coding knowledge. It provides a user-friendly drag-and-drop interface, robust eCommerce capabilities including product management and secure payment processing, and customizable templates to match brand aesthetics. The platform also features powerful SEO and marketing tools, app integrations for extended functionality, and comprehensive analytics to track website performance.

Weebly’s website editor, scoring 7.6, stands out for its drag-and-drop simplicity, catering to beginners with an intuitive interface and visual editing. The editor features a range of pre-designed templates, customization options, and content management tools, making it accessible for users without coding knowledge. While offering ease of use, it has some limitations in design flexibility and advanced features, with certain functionalities requiring a move to paid plans.

Weebly editor

Mobile editor/app

8.1
7.5

🏆

Winner: Weebly

. Both Weebly and BigCommerce offer mobile apps for managing your website, but they cater to different needs. Weebly’s mobile app allows users to manage and make basic edits to their websites on the go. While it offers features like content management and basic design customization, it has limitations, such as no advanced editing capabilities or extensive design flexibility, making it best suited for quick content updates rather than major design changes.

On the other hand, BigCommerce’s mobile app does not support website editing. Instead, it provides access to the dashboard, analytics, orders, and the ability to add or edit products. This makes it more suitable for managing the business aspects of your online store rather than making changes to the website’s design or content.

In summary, Weebly’s mobile app offers more flexibility for on-the-go website editing, earning it a higher score in this category.

Product testing options

Product Testing OptionsAssesses the options for trying out platform features before commitment.Score Components:

  • Trial quality (40%): Extent and usefulness of the trial or free version.
  • Feature accessibility (30%): How many features are available to test.
  • Trial duration (20%): Length of the trial period.
  • Ease of transition (10%): Smoothness of moving from trial to paid plans.
8.3
7.3


Overall Result

:

Weebly wins

. Weebly scores 8.3, while BigCommerce scores 7.3 in product testing options. Weebly offers a free version and a 30-day money-back guarantee for all paid plans, allowing users to explore all features and make a decision within the refund window. BigCommerce, on the other hand, offers a 14-day free trial but does not provide a money-back guarantee.

Weebly Logo
BigCommerce Logo

Free Plan

Yes
No

Trial Duration

30 days (money-back guarantee)
14 days

Testing Premium Features

Yes
Yes (during free trial)

Money-Back Guarantee

30 days
No

Price

PriceLooks at the cost-effectiveness and value for money of each platform.Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.
8.4
7.4


Weebly offers more affordable plans, including a free option, making it a good choice for small businesses or individuals. BigCommerce, on the other hand, offers more advanced features and is more suitable for larger businesses. It also offers an Enterprise plan with customizable features and pricing.

Weebly Logo


Offerings

BigCommerce Logo


Offerings


Free

Free ($0/month):

Basic template selection, 500MB storage, Weebly ads, limited features.

No offering at this amount.

$0-$10

Personal ($6/month):

Custom domain, unlimited storage, ad-free, limited SEO and email marketing tools.

Value for price:


6.5

No offering at this amount.

$10-$20

Professional ($12/month):

Advanced design options, blog membership features, advanced SEO tools, form analytics.

Value for price:


7.5

No offering at this amount.

$20-$40

Performance ($26/month):

Advanced ecommerce features, lead capture tools, custom code injection, marketing automation.

Value for price:


8.5


Standard ($39.00/month):

Unlimited products, file storage, and bandwidth, suitable for small businesses. Limited to $50k in online sales per year and up to 4 inventory locations.

Value for price:


7.0


$100-$200
No offering at this amount.

Plus ($105.00/month):

Includes Standard features, plus customer segmentation and abandoned cart saver. Limited to $180k in online sales per year and up to 5 inventory locations.

Value for price:


7.5


$300+
No offering at this amount.

Pro ($399.00/month):

All Plus features, plus Google customer reviews and advanced search filters. Limited to $400k in online sales per year, and up to 8 inventory locations. Additional $150/month for every $200k in online sales.

Value for Price:


8.0

In some cases companies have different prices based on various components like a
location. As a result in rare cases the prices displayed here can differ from the ones you see on their
websites.

Hosting quality

Hosting
quality
Examines the reliability and performance of the hosting solutions.Score Components:

  • Uptime (40%): Consistency and reliability of website availability.
  • Speed (30%): Loading times and performance.
  • Bandwidth and storage (20%): Sufficiency of resources provided.
  • Data centers (10%): Quality and distribution of hosting infrastructure.
7.7
7.8

🏆

Winner: BigCommerce

Both Weebly and BigCommerce offer hosting included in all their plans with unlimited storage and bandwidth. However, BigCommerce edges out with a higher uptime guarantee of 99.99% compared to Weebly’s 99.95%. Both platforms do not disclose the specific locations of their data centers due to security and technical reasons.

Weebly Logo
BigCommerce Logo

Do they offer hosting?

Yes, included in all paid plans

Yes, included in all paid plans

Data Centers:

Not publicly disclosed due to security and technical reasons

Not disclosed

Type of hosting:

Shared Hosting, Cloud Based Hosting, Managed Hosting

Cloud Hosting

Uptime:

99.9%

99.9%

Uptime Guarantee:

Yes, 99.95%

Yes, 99.99%

Website Speed Optimization

Website Speed OptimizationEvaluates optimization of website loading timesScore Components:

  • PageSpeed Score (30%): Google’s score indicating performance optimization.
  • Loading Time (30%): The average time until a website is fully interactive.
  • Mobile Optimization (15%): Optimization effectiveness for mobile devices.
  • Resource Optimization (15%): Optimizing images, scripts, and other heavy resources.
  • CDN Usage (10%): Use of CDN to enhance speed across geolocations.
7.9
7.6


🏆 Winner: Weebly

Both Weebly and BigCommerce prioritize website performance and page speed, but Weebly has a slight edge due to its specific strategies and improvements in Core Web Vitals.

Weebly Logo
BigCommerce Logo

Focus

Load balancing, CDN

Image Optimization, Code minification, Optimized templates, Using AMP, Caching

Performance Tools

Google Lighthouse, PageSpeed Insights

Google PageSpeed Insights Integration

Key Strategies

Load balancing, CDN

Image Optimization, Code minification, Optimized templates, Using AMP, Caching

Load Times

2s to 4s

Varies depending on optimization and website complexity

Page Speed Scores Range

Average 80+/100

Varies depending on optimization and website complexity

Core Web Vitals Improvement

Significant enhancements through automatic image optimization, lazy loading for content, code minification, and caching

Provides users with many tools for CVW improvements

Weebly has implemented several measures to enhance its Core Web Vitals performance, including automatic image optimization, lazy loading for content, code minification, and caching. These improvements, along with streamlined JavaScript usage and an enhanced server infrastructure, aim to boost website loading speed and responsiveness. Weebly’s load times range from 2s to 4s, and its PageSpeed scores average 80+/100.

BigCommerce, on the other hand, provides users with many tools for Core Web Vitals improvements. Its strategies for speed optimization include image optimization, code minification, optimized templates, using AMP, and caching. However, its load times and PageSpeed scores vary depending on optimization and website complexity.

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Plugins and integrations

Plugins and integrationsMeasures the range and effectiveness of additional plugins and integrations.Score Components:

  • Variety of options (40%): Range of available add-ons.
  • Integration smoothness (30%): Ease of integrating plugins into the site.
  • Quality of plugins (20%): Functionality and reliability of the options.
  • Custom integration capabilities (10%): Support for custom or third-party integrations.
7.5
7.7


🏆 Winner: BigCommerce.

With a score of 7.7, BigCommerce edges out Weebly (7.5) in the plugins and integrations category. BigCommerce offers a wide array of apps and integrations, including ERP and CRM systems, 3PL services, POS systems, and various marketing tools, to enhance eCommerce functionalities. On the other hand, Weebly also offers a variety of integrations through the Weebly App Center, but BigCommerce’s extensive support for business operations gives it a slight advantage.

Weebly Applications

Weebly plugins

BigCommerce Applications

Bigcommerce apps and integratons

Marketing Features

Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:

  • Template Variety (30%): Range and quality of design templates.
  • Customization (30%): Flexibility and options for design alterations.
  • User Interface (20%): Ease and intuitiveness of the design process.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Innovation (10%): Unique design features and tools.
7.1
7.9

🏆

Overall Winner: BigCommerce

. BigCommerce offers a more comprehensive set of marketing tools, especially in terms of SEO, email marketing, and analytics and reporting. Weebly also offers a range of marketing tools, but they are not as extensive as those offered by BigCommerce.

Weebly Logo
BigCommerce Logo

SEO Tools







Email Marketing







Blogging







Social Media Integration

Easy link to social media accounts and share buttons

Advanced integration for selling directly on social platforms

Analytics and Reporting

Built-in analytics for tracking site performance

Comprehensive suite of analytics and reporting features

Ads and Promotions

Integrated marketing tools for creating and managing ads

Comprehensive built-in marketing tools for various promotions

Customer Support

Customer supportEvaluates the quality and availability of support options.Score Components:

  • Response time (40%): Speed of support responses.
  • Support quality (30%): Effectiveness and helpfulness of the support.
  • Availability (20%): Range of support channels (phone, chat, email).
  • Resource richness (10%): Quality of self-help and educational materials.
7.3
8.7


🏆 Winner: BigCommerce

. BigCommerce takes the lead in this category with a customer support score of 8.7, compared to Weebly’s 7.3. BigCommerce offers 24/7 customer support through various channels, including phone, email, and live chat, ensuring global accessibility and convenience for users. The company provides dedicated phone lines for several regions and requires a support pin for personalized assistance, catering to customers worldwide. An extensive knowledge base and active community forums supplement these direct support options, allowing users to find answers and share experiences. This multi-faceted support system underscores BigCommerce’s commitment to user satisfaction and problem resolution.

Weebly, on the other hand, offers a variety of support options, including an extensive Online Help Center with articles and tutorials, a Community Forum for peer-to-peer assistance, and Email Support for submitting tickets. Live Chat is available during limited hours, and Phone Support is offered to Pro and Business plan users in the US and Canada during specific hours. The Online Help Center and Community Forum are accessible 24/7. Despite these offerings, Weebly falls short in comparison to BigCommerce’s round-the-clock support and personalized assistance.

Security

SecurityLooks at the platforms’ security measures and data protection.Score Components:

  • Data protection (40%): Safeguards for user and customer data.
  • SSL and encryption (30%): Implementation of secure connections.
  • Compliance (20%): Adherence to industry security standards.
  • Regular updates (10%): Frequency of security updates and patches.
8.3
8.9

🏆

Winner: BigCommerce

. BigCommerce takes a comprehensive approach to security, adhering to international regulations like GDPR and CCPA, employing data encryption, and hosting on secure data centers. The platform conducts regular security audits and continuous monitoring to preempt vulnerabilities. BigCommerce also partners with Cloudflare to further bolster security, emphasizing both platform and user roles in protecting data.

Although it may not offer the same level of comprehensive security measures as BigCommerce, Weebly is committed to maintaining a secure platform for all types of websites. This includes secure data centers, routine system updates, encryption through SSL certificates, and compliance with PCI standards. However, compared to BigCommerce, Weebly’s security measures are not as extensive.

AI Capabilities

AI capabilitiesMeasures the effectiveness of AI-driven features and tools.Score Components:

  • Automation efficiency (40%): Impact of AI on streamlining processes.
  • Personalization (30%): AI-driven customization for users or customers.
  • AI-Assisted design (20%): Role of AI in website design and functionality.
  • Data analysis (10%): Use of AI in interpreting user data and analytics.
1.8
7.3
Weebly Logo
BigCommerce Logo

Personalized Design







SEO Optimization

Third-party tools available for SEO optimization

AI-powered SEO metadata creation

Customer Behavior Analysis




AI-driven data analytics for business insights

Sales Predictions







Inventory Management







Content Generation

Third-party tools available for content creation

AI-powered writing tools for product descriptions


🏆 Winner: BigCommerce

. BigCommerce, with a score of 7.3, integrates AI technology to enhance ecommerce operations, offering AI-powered writing features for product descriptions, personalized storefronts through product recommendations, and AI-driven data analytics for deeper business insights.

Weebly, scoring only 1.8, does not have native AI capabilities. However, it allows the integration of third-party AI tools for content creation and SEO optimization. Despite this, its AI capabilities are significantly limited compared to BigCommerce.

User Management

User ManagementAssesses the platforms’ capabilities in managing user roles, permissions, and accessibility.Score Components:

  • Role Customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of Management (30%): User interface and tools for managing users.
  • Access Control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.
6.5
8.9


🏆 Winner: BigCommerce

. Both Weebly and BigCommerce offer different user management options, but BigCommerce’s unlimited staff accounts and more detailed role permissions give it an edge.

  • Weebly’s number of users permitted to edit a website varies depending on the plan selected. The Free Plan allows only one user, suitable for personal or simple projects, while the Personal Plan accommodates two users, making it appropriate for small businesses or collaborative efforts. The Professional Plan permits up to 10 users, catering to growing businesses or teams with specific roles, and the Business Plan offers unlimited user access.
  • BigCommerce allows an unlimited number of staff accounts with various roles and permissions.

Weebly User Roles and Access Levels:

Role Description Access Highlights
Owner The primary account holder and creator of the Weebly site. Full access to all site features, including design, pages, settings, store management, and analytics.
Admin Users granted significant control over the site by the Owner. Can edit and publish site content, manage store orders, view analytics, and access most site settings, except for site ownership transfer and account deletion.
Author Users with limited permissions, typically focused on content creation. Can create and edit blog posts, manage comments, and sometimes edit specific pages if granted permission.
Store Manager Specifically focused on e-commerce aspects of the site. Access to manage and fulfill orders, view store analytics, and edit product details, but cannot change site design or settings.

BigCommerce User Roles and Access Levels:

Role Description Access Highlights
Sales Staff Enables all Sales Staff permissions Manage, edit, and add orders. Finalize manual orders with manual payments. Manage returns, capture funds, and refund orders. Manage and edit customers. Manage and edit product reviews. Manage legacy coupons and promotions. Use Image Manager.
Sales Manager Enables all Sales Staff and Sales Manager permissions Includes Sales Staff permissions. Manage, create, edit, and delete products. Manage product options and categories. Export orders. Manage customer store credit and export customers. Manage blogs, brands, and various reports (Ecommerce Analytics reports, abandoned cart reports, etc.). Edit inventory and manage channels.
Store Administrator Enables all Sales Staff, Sales Manager, and System Admin permissions Includes Sales Staff and Sales Manager permissions. Manage users and form fields. Manage settings (product filtering, store settings, checkout, inventory, order notifications, etc.). Manage payments, shipping, and tax settings. Import catalog entities and customers. Access store design tools and Page Builder. Manage customer groups. Take store down for maintenance.
Store Owner Includes all permissions and is the person financially responsible for the account; this role has exclusive access to various account-related features. Full access to all permissions and features across the platform. Exclusive access to account-related features and settings not available to other roles.
Custom Use this option to create your own combination of permissions. You can also opt to customize one of the other roles. Customize permissions based on specific needs. Mix and match permissions from different roles to create a unique role with tailored access.

Additional Features

Weebly Logo
BigCommerce Logo

SSL Certificate







Custom Domain







Free Custom Domain Included







International Domains







Mobile Responsive







Page Speed







Website Builder Mobile App







Convert a Website To An App







Website Analytics







Multilingual Sites







Multiple Users


User Feedback

Weebly
458 reviews
4.2 out of 5 stars
BigCommerce
499 reviews
4.2 out of 5 stars

Square Online (formerly Weebly) receives positive reviews for its user-friendly drag-and-drop interface and quick website development features, making it suitable for small businesses. Users highlight its role in efficient appointment booking, saving time in coordination and scheduling. However, some express a desire for more advanced building tools and better pricing. The platform is recognized for streamlining website and payment operations, though opinions on customer service and design limitations are mixed. Overall, it is considered a good, affordable solution for small businesses.

User feedback on BigCommerce highlights a mix of experiences, with positive remarks on its ease of use, SEO configuration, and strong support team. However, significant criticisms include its lack of suitability for businesses with brick-and-mortar locations, due to issues with POS integration and sales tracking, as well as its inflexibility with customization and additional costs for necessary features. Additionally, concerns were raised about the platform’s steep learning curve for beginners, limitations in product variation and design options, and difficulties with order management. Despite these challenges, some users appreciate the platform’s ability to quickly launch and reliably host stores, alongside its potential for scalability and e-commerce growth.

The making of this blog

We followed a clear, step-by-step process to write and research this article.

FAQ

Which platform is better for small businesses, Weebly or BigCommerce?

Weebly is generally better suited for small businesses due to its ease of use, affordability, and straightforward ecommerce features. It offers a user-friendly platform with a drag-and-drop interface, making website and online store creation accessible to beginners. BigCommerce, while offering a robust ecommerce solution, is tailored for medium to large businesses that require advanced features and scalability.

Can I use both Weebly and BigCommerce for selling products online?

Yes, both platforms support online selling. Weebly provides essential ecommerce features, making it a good starting point for small businesses or those new to online selling. BigCommerce offers comprehensive ecommerce capabilities, including advanced SEO tools, a wide range of payment gateways, and extensive customization options, designed for businesses looking to expand their online presence globally.

How do Weebly and BigCommerce differ in terms of design and customization?

BigCommerce offers a wider variety of templates and more advanced design capabilities compared to Weebly. While Weebly provides a curated selection of clean, modern, and responsive templates with easy customization options, BigCommerce offers a larger selection of ecommerce-focused themes with more flexibility in design choices to match a brand’s aesthetic.

What are the major differences in pricing between Weebly and BigCommerce?

Weebly offers more affordable plans, including a free option, making it suitable for individuals and small businesses operating on a tight budget. BigCommerce, on the other hand, caters to larger businesses with its advanced features and scalability, reflected in its higher pricing. BigCommerce also offers an Enterprise plan with customizable features and pricing for large-scale operations.

Which platform offers better customer support, Weebly or BigCommerce?

BigCommerce is known for its superior customer support, offering 24/7 access through various channels, including phone, email, and live chat. It provides dedicated phone lines for several regions and a comprehensive knowledge base. Weebly also offers a range of support options, including an Online Help Center and Community Forum, but BigCommerce’s round-the-clock support and personalized assistance give it an edge in this category.

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