Final verdict
Web.com and Network Solutions offer distinct advantages for users looking to build and manage their websites, but Web.com slightly edges out with a higher overall score.
-
Web.com (Overall Grade: 5.8/10)
excels in customer support, security, and AI capabilities, making it a strong choice for users who prioritize these aspects. Its platform is designed to cater to both novice and seasoned users, offering a range of features from drag-and-drop functionality to advanced SEO tools. Web.com’s emphasis on mobile responsiveness and eCommerce capabilities further enhances its appeal to businesses looking to sell online. -
Network Solutions (Overall Grade: 5.4/10)
, while slightly trailing behind in the overall score, stands out for its design functionalities, ease of use, and hosting quality. It offers a comprehensive solution for small businesses and individuals looking to establish an online presence with a variety of templates, domain registration, email services, and e-commerce capabilities. Network Solutions is known for its customer support and a wide range of services that accommodate the needs of its users.
|
|
|
|---|---|---|
|
Design functionalities & templates |
6.4 |
7.2 |
|
Ease of use |
6.4 |
6.8 |
|
Ecommerce |
6.3 |
6.3 |
|
Website Editors |
6.6 |
6.3 |
|
Product testing options |
0.2 |
0.5 |
|
Price |
7.4 |
6.4 |
|
Hosting quality |
5.9 |
7.8 |
|
Website speed optimization |
5.8 |
6.7 |
|
Plugins and integrations |
6.7 |
4.8 |
|
Marketing features |
7.0 |
7.2 |
|
Customer support |
7.3 |
6.6 |
|
Security |
7.6 |
7.5 |
|
AI capabilities |
7.3 |
1.1 |
|
User Management |
5.2 |
3.2 |
| Overall |
5.8 |
5.4 |
Best for ecommerce
6.3
6.3
Verdict
: Both Web.com and Network Solutions offer solid ecommerce features, but Network Solutions slightly edges out with better marketing tools and product page customization options.
-
Web.com
: Offers a straightforward platform with essential ecommerce features like product listing, marketing features, shipping options, and payment gateways integration. It’s suitable for those looking for an easy-to-use solution with basic ecommerce capabilities. -
Network Solutions
: Stands out with its comprehensive suite of marketing tools and better product page customization, making it a slightly better choice for businesses looking to leverage online marketing strategies alongside their ecommerce operations.
Best for informational & business websites
6.5
7.4
Verdict
: Network Solutions is better suited for informational and business websites, offering a higher score and more tailored features for this purpose compared to Web.com.
-
Web.com
: With a score of 6.5, Web.com provides a solid platform for creating informational websites, emphasizing ease of use and mobile responsiveness. It’s a good choice for those without coding skills, but it may lack some of the advanced features and design flexibility offered by Network Solutions. -
Network Solutions
: Scoring 7.4, Network Solutions stands out for informational and business websites. It offers a wider variety of templates and more comprehensive tools for website creation and management, making it a more versatile option for businesses looking to establish a professional online presence.
Detailed comparison
Design functionalities & templates
Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:
- Template Variety (30%): Range and quality of design templates.
- Customization (30%): Flexibility and options for design alterations.
- User Interface (20%): Ease and intuitiveness of the design process.
- Responsiveness (10%): Adaptability to different devices and screen sizes.
- Innovation (10%): Unique design features and tools.
6.4
7.2
🏆
Winner: Network Solutions.
Network Solutions offers a wider variety of templates and designs, more advanced creative design possibilities, and premium templates and designs that are superior to free templates due to their unique, professional designs, and advanced customization options.
Web.com offers over 100 website templates designed to cater to a broad spectrum of industries and personalization needs. These templates are structured to be straightforward in customization, allowing users to easily adapt their chosen designs to suit their unique brand identity through the platform’s editor.
Compared to Web.com, Network Solutions offers a wide variety of templates and designs tailored to meet the diverse needs of its users. Whether you’re setting up a website for a small business, a personal blog, or a large e-commerce platform, you’ll find an extensive selection of options to choose from. With hundreds of professionally designed templates, users can easily find a style that perfectly matches their vision and brand identity. Moreover, these templates are customizable, allowing for a high degree of personalization in terms of layout, color schemes, and functionality, ensuring that each website can be unique and fully optimized for its intended purpose.
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Ease of use
Ease of useReflects the platform’s overall user-friendliness.Score
Components:
- Learning curve (40%): Quickness and ease of getting started.
- Interface design (30%): Simplicity and intuitiveness of layout.
- User guidance (20%): Quality of tutorials and support.
- Flexibility (10%): Adaptability to various user skills.
6.4
6.8
🏆 Winner: Network Solutions
. With a score of 6.8, Network Solutions slightly edges out Web.com, which scored 6.4. Network Solutions is designed with simplicity in mind, making it accessible for users with varying levels of technical expertise. On the other hand, Web.com is more suitable for intermediate designers seeking to enhance their design capabilities.
Learning Resources
Both platforms offer a range of learning resources. Web.com provides AI-powered tools and a comprehensive knowledge base, while Network Solutions offers tutorials, FAQs, and customer support. However, neither platform has a large community of users or a community forum.
For ecommerce
EcommerceMeasures the platform’s effectiveness in supporting online business activities.Score Components:
- Ecommerce themes and templates (20%): Variety and design of templates.
- Product management (25%): Ease of managing and organizing products.
- Payment options (25%): Variety and convenience of payment methods.
- Ecommerce features (20%): Features for managing an ecommerce store.
- Integration (10%): Compatibility with external e-commerce tools and services.
6.3
6.3
Both Web.com and Network Solutions offer a range of ecommerce features, but they cater to different needs and preferences.
|
|
|
|
|---|---|---|
|
Ecommerce themes and templates |
5.5 |
6.5 |
|
Product page customization |
6.0 |
6.8 |
|
Payment processing and commissions |
6.5 |
6.0 |
|
POS capabilities |
4.0 |
5.0 |
|
Payment gateways |
7.0 |
7.0 |
|
Product numbers |
5.0 |
6.0 |
|
Additional ecommerce features |
6.0 |
5.5 |
Web.com ecommerce features:
- Product listing
- Marketing Features
- Shipping options
- Payment Gateways integration
Network Solutions ecommerce features:
- Marketing Tools
- Personalized Email
- Product Listings
Ecommerce themes & templates
Web.com offers around 15 ecommerce templates designed to help businesses quickly launch and customize their online stores. These templates are compatible with Web.com’s website builder, facilitating straightforward customization and integration for digital storefronts. On the other hand, Network Solutions offers a variety of ecommerce templates designed to cater to businesses of different sizes and industries. Their templates are crafted to be responsive, ensuring a seamless shopping experience across various devices.
Product page customization
Web.com’s website builder offers a suite of tools for e-commerce stores, including product category management for organizing inventory and improving navigation, and product listing features for adding detailed product information and images. Network Solutions offers a range of ecommerce product page customization options to enhance the online shopping experience. Users can personalize product descriptions, images, and videos to showcase their items effectively.
Payment processing
The Web.com website builder facilitates eCommerce activities by supporting popular payment gateways like PayPal, Stripe, and all major debit and credit cards, ensuring a wide array of payment options for customers. Network Solutions’ website builder is designed for online stores, small businesses, and personal websites, offering essential e-commerce features including a built-in shopping cart and support for a wide range of payment options such as PayPal, PayFlow, USA ePay, CyberSource, PlugNPay, making it convenient for businesses to process transactions.
Website Editors
Website EditorsEvaluates the platforms’ website building and editing capabilities.Score Components:
- Customization tools (40%): Range and power of editing features.
- Editor usability (30%): User experience within the editor.
- Design flexibility (20%): Freedom in layout and design changes.
- Update and maintenance ease (10%): Simplicity of updating and maintaining the site.
6.6
6.3
🏆
Winner: Web.com
. With a score of 6.6, Web.com’s website builder offers a user-friendly platform with a variety of templates and a drag-and-drop interface for easy customization. It supports basic e-commerce capabilities suitable for small businesses, alongside features like analytics, social media integration, and email services. However, for more advanced functionalities like promotional pop-ups, calendars, or comprehensive blogging tools, the platform may fall short unless users are willing to add custom code.
Network Solutions, scoring 6.3, offers a comprehensive suite of tools for website creation and management. It provides an intuitive website editor that allows users to design, edit, and publish their websites without needing advanced technical skills. With a wide array of templates and customization options, users can create professional-looking websites that are responsive and optimized for search engines. Additionally, Network Solutions offers domain registration, web hosting, and security services to support and protect online presences.
Mobile editor/app
0
0
🏆
No Winner
. Unfortunately, neither Web.com nor Network Solutions offers a dedicated mobile editor app. This means that users cannot edit their websites on the go using a mobile device, which could be a significant drawback for those who prefer the convenience of mobile editing. It’s important to consider this factor when choosing between these two platforms, especially if mobile accessibility is a priority for you.
Product testing options
Product Testing OptionsAssesses the options for trying out platform features before commitment.Score Components:
- Trial quality (40%): Extent and usefulness of the trial or free version.
- Feature accessibility (30%): How many features are available to test.
- Trial duration (20%): Length of the trial period.
- Ease of transition (10%): Smoothness of moving from trial to paid plans.
0.2
0.5
Overall Result
:
Network Solutions wins
. Network Solutions scores slightly higher than Web.com in product testing options, with a score of 0.5 compared to Web.com’s 0.2. Neither platform offers a free or trial version, and both require purchasing a plan to access features. However, Network Solutions offers a longer money-back guarantee period of 30 days, compared to Web.com’s 3 days, giving users a longer window to evaluate the platform.
|
|
|
|
|---|---|---|
|
Free Plan |
No | No |
|
Trial Duration |
No | No |
|
Testing Premium Features |
Not possible before purchase | Access only after purchase |
|
Money Back Guarantee |
3-day money back guarantee |
30-day money back guarantee |
Price
PriceLooks at the cost-effectiveness and value for money of each platform.Score Components:
- Plan value (40%): What each pricing tier offers.
- Transparency and clarity (30%): Clearness of pricing structures.
- Flexibility of plans (20%): Range of options to suit different budgets.
- Hidden costs (10%): Additional expenses not included in the plan.
7.4
6.4
Web.com and Network Solutions both offer affordable pricing plans, but Web.com has a higher price score and offers significant discounts on annual billing, making it a more cost-effective option for many users.
|
|
|
|
|---|---|---|
|
$0-$5 |
No offering at this amount. |
Website ($4.95/month): Easy-to-use website builder, Domain & Domain Privacy: 1 Year Free, Professional Email: 3 Months Free, SSL Certificate: 1 Month Free, 1-hour expert design support. Value for price: 6.5 |
|
$5-$9 |
No offering at this amount. |
Website + Marketing ($7.95/month): Includes all features from the Website plan, Sell services, Appointment scheduling, Social and email marketing, AI copywriting tool (NEW). Value for price: 7.5 |
|
$9-$10 |
No offering at this amount. |
Online Store ($9.95/month): Includes all features from the Website + Marketing plan, Sell products and services, Sell on Facebook & Instagram. Value for price: 8.0 |
|
$10-$20 |
Website ($19.99/month): AI-powered Website Builder. Free domain & domain privacy for 1 year. Professional email for 3 months. SSL Certificate for 1 month. 1 hour expert design support. Social & email marketing tools. Value for price: 6.5 |
Online Marketplaces ($19.95/month): Includes all features from the Online Store plan, Sell on Amazon, eBay, Etsy, & more. Value for price: 8.5 |
|
$20-$30 |
Website + Marketing ($24.99/month): All features in the Website plan. Enhanced marketing tools. Appointment scheduling. Value for price: 7.0 |
No offering at this amount. |
|
$30+ |
eCommerce ($34.99/month): All features in the Website + Marketing plan. Online store with secure checkout. Sell on multiple marketplaces like Facebook, Instagram, Amazon, eBay, etc. Value for price: 8.5 |
No offering at this amount. |
location. As a result in rare cases the prices displayed here can differ from the ones you see on their
websites.
Hosting quality
Hosting
qualityExamines the reliability and performance of the hosting solutions.Score Components:
- Uptime (40%): Consistency and reliability of website availability.
- Speed (30%): Loading times and performance.
- Bandwidth and storage (20%): Sufficiency of resources provided.
- Data centers (10%): Quality and distribution of hosting infrastructure.
5.9
7.8
🏆
Winner: Network Solutions
Network Solutions offers a variety of hosting options, including shared, VPS, and WordPress hosting, with features like unlimited data transfer and scalable cloud-based environments. They also provide a 99.99% uptime guarantee. Web.com offers shared hosting with unlimited storage and daily backups but does not provide uptime statistics or guarantees and does not disclose the locations of its data centers.
|
|
|
|
|---|---|---|
|
Do they offer hosting? |
Yes, with unlimited storage and daily backups |
Yes, Network Solutions offers a variety of hosting options including shared, VPS, and WordPress hosting |
|
Type of hosting: |
Shared hosting |
Shared Hosting, VPS hosting, WordPress Hosting |
|
Uptime: |
Web.com does not provide uptime statistics or guarantees |
Uptime: 99.99% |
|
Uptime Guarantee: |
No |
Yes, 99.99% |
|
Data Centers: |
Web.com does not disclose the locations of its data centers |
Network Solutions doesn’t publicly disclose any information about its data centers. |
Website Speed Optimization
Website Speed OptimizationEvaluates optimization of website loading timesScore Components:
- PageSpeed Score (30%): Google’s score indicating performance optimization.
- Loading Time (30%): The average time until a website is fully interactive.
- Mobile Optimization (15%): Optimization effectiveness for mobile devices.
- Resource Optimization (15%): Optimizing images, scripts, and other heavy resources.
- CDN Usage (10%): Use of CDN to enhance speed across geolocations.
5.8
6.7
🏆 Winner: Network Solutions
Both Web.com and Network Solutions have strategies in place for website speed optimization, but Network Solutions takes the lead with a higher website speed optimization score and a clear focus on Core Web Vital improvements.
|
|
|
|
|---|---|---|
|
Focus |
Mobile Optimized design, Code Minification, Caching, Image Optimization |
CDN, Web Caching, Image Optimization, SEO optimization |
|
Performance Tools |
Not specified |
Not specified |
|
Key Strategies |
Mobile Optimized design, Code Minification, Caching, Image Optimization |
CDN, Web Caching, Image Optimization, SEO optimization |
|
Load Times |
Varies depending on optimization and website complexity |
Varies widely, depending on the optimization, hosting type, and website complexity |
|
Page Speed Scores Range |
Varies depending on optimization and website complexity |
Varies widely, depending on the optimization, hosting type, and website complexity |
|
Core Web Vitals Improvement |
Not specified |
LCP, FID, CLS improvements |
Web.com’s approach to website speed optimization includes mobile-optimized design, code minification, caching, and image optimization. However, they do not provide any specific information on their Core Web Vitals improvements.
On the other hand, Network Solutions uses a combination of CDN, web caching, image optimization, and SEO optimization to enhance website speed. They also focus on improving the Largest Contentful Paint (LCP), First Input Delay (FID), and Cumulative Layout Shift (CLS) metrics, which are key components of the Core Web Vitals.
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Plugins and integrations
Plugins and integrationsMeasures the range and effectiveness of additional plugins and integrations.Score Components:
- Variety of options (40%): Range of available add-ons.
- Integration smoothness (30%): Ease of integrating plugins into the site.
- Quality of plugins (20%): Functionality and reliability of the options.
- Custom integration capabilities (10%): Support for custom or third-party integrations.
6.7
4.8
🏆 Winner: Web.com.
With a score of 6.7, Web.com offers a suite of plugins and integrations for websites built on its platform, including features for email marketing, social media engagement, analytics, and eCommerce capabilities. Network Solutions, scoring 4.8, offers a variety of plugins/extensions to enhance the functionality of websites built through their platform, although the exact number can vary based on the current offerings and updates.
Web.com’s plugins and integrations expand the website builder’s basic functionality, enabling advanced eCommerce features, comprehensive SEO tools, enhanced social media integration, and specialized functionalities like appointment scheduling or membership systems. On the other hand, Network Solutions focuses more on providing an all-in-one solution with built-in features rather than a wide range of third-party plugins or extensions.
Web.com’s website builder focuses on facilitating robust eCommerce capabilities, including secure payment options and the ability to sell various products and services. The platform also emphasizes SEO and marketing tools, offering built-in features to enhance online visibility and social media engagement. Network Solutions website builder integrates with popular payment processors, enhancing its ecommerce capabilities. This allows for seamless transactions and a better user experience for online stores.
Marketing Features
Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:
- Template Variety (30%): Range and quality of design templates.
- Customization (30%): Flexibility and options for design alterations.
- User Interface (20%): Ease and intuitiveness of the design process.
- Responsiveness (10%): Adaptability to different devices and screen sizes.
- Innovation (10%): Unique design features and tools.
7.0
7.2
🏆
Overall Winner: Network Solutions
. Network Solutions edges out Web.com with a slightly higher score, offering a comprehensive suite of marketing tools including SEO, email marketing, blogging, social media integration, analytics and reporting, and ads and promotions.
|
|
|
|
|---|---|---|
|
SEO Tools |
|
|
|
Email Marketing |
|
|
|
Blogging |
|
|
|
Social Media Integration |
|
|
|
Analytics and Reporting |
Basic website analytics and Google Analytics integration |
Visitor statistics and Google Analytics integration |
|
Ads and Promotions |
Yes |
PPC advertising management for platforms like Google Ads |
Customer Support
Customer supportEvaluates the quality and availability of support options.Score Components:
- Response time (40%): Speed of support responses.
- Support quality (30%): Effectiveness and helpfulness of the support.
- Availability (20%): Range of support channels (phone, chat, email).
- Resource richness (10%): Quality of self-help and educational materials.
7.3
6.6
🏆 Winner: Web.com
. With a customer support score of 7.3, Web.com outperforms Network Solutions, which has a score of 6.6. Web.com offers comprehensive customer support, including email, live chat, and 24/7 phone support. This ensures that users can find help whenever they need it, making it a reliable option for immediate support needs.
On the other hand, Network Solutions provides 24/7 live chat support. However, it lacks the variety of support channels offered by Web.com. Neither of the platforms provides enterprise support, which is a drawback for larger businesses.
Security
SecurityLooks at the platforms’ security measures and data protection.Score Components:
- Data protection (40%): Safeguards for user and customer data.
- SSL and encryption (30%): Implementation of secure connections.
- Compliance (20%): Adherence to industry security standards.
- Regular updates (10%): Frequency of security updates and patches.
7.6
7.5
🏆
Winner: Web.com
. Web.com’s security measures are comprehensive, offering a range of services focused on private data storage and protection, including website staging environments and email solutions like Google Workspace and business email hosting. Their partnership with SiteLock Security provides cloud-based security services that scan websites for malware and vulnerabilities, automatically remove malicious content, and address potential security risks to ensure website safety.
Network Solutions also takes several steps to protect customer data, focusing on keeping data secure through encryption, safeguarding data centers with strict security measures, and managing who can access data with careful controls. They offer a range of security services to protect websites, including SSL certificates for secure connections, malware scanning and removal, and possibly DDoS protection among other services. However, their security score is slightly lower than that of Web.com, making Web.com the winner in this category.
AI Capabilities
AI capabilitiesMeasures the effectiveness of AI-driven features and tools.Score Components:
- Automation efficiency (40%): Impact of AI on streamlining processes.
- Personalization (30%): AI-driven customization for users or customers.
- AI-Assisted design (20%): Role of AI in website design and functionality.
- Data analysis (10%): Use of AI in interpreting user data and analytics.
7.3
1.1
|
|
|
|
|---|---|---|
|
AI Website Builder |
Web.com’s AI builder simplifies website creation |
|
|
AI Ecommerce Features |
AI tools for personalized recommendations and inventory management |
|
|
AI Content Generation |
AI Writer for versatile content creation |
AI copywriting tool available on higher plans |
|
Additional AI Features |
AI Domain Generator and AI Logo Builder |
|
🏆 Winner: Web.com
. With a score of 7.3, Web.com offers a range of AI features that streamline the website creation process, enhance the ecommerce experience, and assist in content creation. Its AI tools include an AI website builder, AI ecommerce features, an AI Writer for content generation, and additional features like the AI Domain Generator and AI Logo Builder.
Network Solutions, scoring only 1.1, lacks in AI capabilities. It does not have an AI website builder or AI ecommerce features. The only AI feature it offers is an AI copywriting tool available on higher plans.
User Management
User ManagementAssesses the platforms’ capabilities in managing user roles, permissions, and accessibility.Score Components:
- Role Customization (40%): Flexibility in creating and defining user roles and
permissions. - Ease of Management (30%): User interface and tools for managing users.
- Access Control (20%): Effectiveness of access control measures for different user
levels. - Scalability (10%): Ability to manage a growing number of users efficiently.
5.2
3.2
🏆 Winner: Web.com
. Both Web.com and Network Solutions offer multi-user functionality, but Web.com provides more detailed information about user roles and access levels.
- Web.com allows multiple user accounts, however the platform does not specify how many accounts are supported.
- Network Solutions’ website builder offers very limited multi-user functionality and access levels compared to other platforms.
Web.com User Roles and Access Levels:
| Role | Description | Access Highlights |
|---|---|---|
| Primary | The main account holder or primary user. | Edit primary user info Purchase products Manage and renew products and services. |
| Admin | Users with administrative privileges besides the primary. | Edit payment information Add/Edit/Delete user roles Manage and renew products and services Edit WHOIS Admin and Tech user info. |
| Tech | Users with technical responsibilities. | Manage and renew products and services Edit WHOIS Admin and Tech user info. |
Network Solutions does not provide information about user roles and access levels.
Additional Features
|
|
|
|
|---|---|---|
|
SSL Certificate |
|
|
|
Custom Domain |
|
|
|
Free Custom Domain Included |
|
|
|
International Domains |
|
|
|
Mobile Responsive |
|
|
|
Page Speed |
|
|
|
Website Builder Mobile App |
|
|
|
Convert a Website To An App |
|
|
|
Website Analytics |
|
|
|
Multilingual Sites |
|
|
|
Multiple Users |
|
|
User Feedback
User reviews of Network Solutions are mixed, with some praising its prompt customer support and variety of domain management options. However, there are widespread complaints about the platform’s outdated business practices, high costs, and poor customer service. Users often find the website’s layout confusing and report instances of misleading promises regarding refunds.
Overall, while Network Solutions has some positive attributes, its drawbacks suggest that users may want to consider alternatives.
The making of this blog
We followed a clear, step-by-step process to write and research this article.
FAQ
Which platform is better for beginners, Web.com or Network Solutions?
Can I use both Web.com and Network Solutions for selling products online?
How do Web.com and Network Solutions differ in terms of customization and design flexibility?
What are the major differences in pricing and value between Web.com and Network Solutions?
Which platform offers better customer support, Web.com or Network Solutions?
Are there any AI capabilities available on Web.com or Network Solutions?
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