Hostinger vs 000Webhost: guide for 2024

Hostinger vs 000Webhost: Final verdict


Looking over Hostinger vs. 000webhost, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.


  • Hostinger (Overall grade: 8.7)


    stands out with its exceptional performance, including a 99.9% uptime guarantee which it consistently surpasses, and impressive average response times. Its global data centers ensure low latency and high performance worldwide. Hostinger’s extensive security measures, like 24/7 server monitoring and enhanced DDoS protection, further contribute to its overall reliability. The user-friendly hPanel control panel, free automatic website migration, and substantial support resources including 24/7 live chat make it an attractive choice for both beginners and professionals. Hostinger also offers versatile plans including cloud and VPS hosting, making it highly scalable for growing websites and businesses.

  • 000webhost (Overall grade: 6.4)


    offers a solid option, especially for those looking for free hosting solutions. It provides necessary features like a website builder, FTP accounts, and support for multiple PHP versions, which is appealing for hobbyists and small personal projects. However, its reliability is lower with a 99% uptime guarantee falling short in practice and slower response times. 000Webhost’s single server location in the US can limit performance for international users. While it offers affordable premium plans with added benefits such as unlimited bandwidth and enhanced security features, these plans still lack some advanced functionalities and scaling options found in Hostinger. Despite these limitations, 000Webhost remains a viable choice for small businesses and startups needing budget-friendly web hosting.

Overall grade:8.7

Overall grade:6.4

Uptime and Availability 9.2 5.3
Hosting Performance 9.0 8.2
Hosting Security 8.4 7.8
Price 8.8 8.4
Hosting Features 8.3 6.9
Ease Of Setup 9.0 6.8
User Management 8.2 0.0
Customer Support 8.3 8.0
User feedback 4.4/5 3.9/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting
Cloud hosting
WordPress hosting
eCommerce hosting
VPS hosting
Dedicated hosting

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

WordPress
Tie: Both offer comprehensive WordPress hosting with ample features and tools.

Ecommerce
Hostinger: Offers superior support, reliability, and advanced features, making it a better choice for long-term business growth.

Agencies
Tie: Both provide suitable hosting solutions for agencies needing multiple websites and client management tools.

High-traffic websites
Hostinger: Scalable plans with higher performance metrics make it more suitable for high-traffic websites.

Multimedia websites
Hostinger: Better storage options and performance features make it ideal for multimedia websites.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

9.2
5.3

🏆 Winner
Hostinger:
Reliable hosting with a strong balance of uptime, response time, and global data centers.

Hostinger delivers an impressive performance with a 99.9% guaranteed uptime and an actual uptime of 99.97% over the last six months. During a specific test, it maintained a perfect 100% uptime for 10 weeks. The response time varied between 450ms and 625ms, showing an average of 382ms in the last seven days. Further, Hostinger’s enhanced DDoS protection, web application firewall, and Cloudflare protected nameservers ensure a secure and fast hosting experience.

On the other hand, 000webhost guarantees a 99% uptime but only achieved 99.05% over four months, with 299 outages in 120 days. Its average response time was 1.87 seconds, and the page load time was 1.7 seconds, which falls short of standards. While 000webhost offers free hosting, its lower uptime and slower response times make it less reliable. Hostinger stands out with its high uptime, faster response times, and enhanced security features.

Which one has better hosting performance?

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

9.0
8.2

🏆 Winner Hostinger: A top-notch web hosting provider with strong performance and extensive features.

Hostinger’s performance impresses with 4X more speed, a 99.9% uptime guarantee, and support for HTTP/3 and IPv6. Its LiteSpeed Web Servers and LSCWP Cache Plugin significantly enhance website performance. With global data centers and unlimited bandwidth, Hostinger ensures speedy content delivery and handles high traffic with ease. On the other hand, 000Webhost offers standard performance features, including multiple PHP versions and a customizable control panel. However, its inode and bandwidth limits, along with fewer CPU and RAM resources, suggest that it is suited for smaller, less demanding websites. Both providers utilize global data centers, ensuring wide content delivery.

Website Speed

Hostinger leads in website speed with its high-speed CPUs, NVMe storage, and dedicated Object Cache, which can reduce response time by up to 3x. The Hostinger CDN further boosts speeds by up to 40% through code minification and image optimization. 000Webhost, though offering SSD storage and caching options, does not match the same level of speed-enhancing features. The LiteSpeed Web Servers on Hostinger, combined with its global data centers, give it a clear edge in ensuring faster load times.

Scalability

Hostinger offers elastic scaling with its various cloud hosting plans, allowing users to easily upgrade resources from Cloud Startup to Cloud Enterprise without service disruptions. The maximum cost for scaling to the most advanced plan is $54.99/month. It’s unclear whether Hostinger offers dedicated servers. For 000Webhost, scalability involves upgrading from free to premium hosting, with storage reaching up to 100 GB SSD and unlimited bandwidth in the premium tier. However, details on automatic scaling and dedicated servers are not available.

Which one has better security features?

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

8.4
7.8

🏆 Winner
Hostinger:
Hostinger provides robust security features and consistent performance for its users.

Technical security measures:

Hostinger offers advanced technical security measures, including 24/7 server monitoring, firewall protection, anti-malware protection, and enhanced DDoS protection. It also provides mod_security and Suhosin PHP hardening. In contrast, 000Webhost includes SSL by default for its subdomains and DDoS protection but lacks the more extensive advanced security modules offered by Hostinger. Both hosting providers support multiple PHP versions, allowing users to choose the version that best suits their needs.

Operational security measures:

Hostinger employs a dedicated internal security team, implements consistent security configurations across servers, and conducts regular vulnerability scans and penetration testing. Additionally, it provides a responsible disclosure policy and bug reward program. Meanwhile, 000Webhost offers around-the-clock server monitoring and makes use of tracking technologies and cookies for diagnosing issues and ensuring security. Although 000Webhost ensures secure access to its platform, Hostinger’s comprehensive procedures and practices contribute to a more robust operational security environment.

Compliance and certifications:

Hostinger complies with GDPR regulations but does not provide a PCI-compliant or HIPAA-compliant environment. It is also not ISO 27001 or SOC certified. Similarly, 000Webhost processes personal data according to GDPR and uses third-party payment processors for PCI compliance purposes but is not HIPAA compliant either. Both hosting services focus on GDPR compliance to protect user data and privacy.


SSL certificate

Free, automatic

Provided by default for subdomains

Additional security features

DDoS protection, malware scanner, Cloudflare protected nameservers

Malware scanner, Cloudflare protected nameservers

PHP versions

Multiple

Multiple

GDPR compliance

Yes

Yes

HIPAA compliance

Not specified

Not specified

PCI compliance

Not compliant

Uses third-party processors

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

8.3
6.9

🏆 Winner
Hostinger:
Hostinger provides a comprehensive blend of advanced features tailored for both beginners and professionals.

Hostinger and 000Webhost both offer compelling hosting options, but they cater to different needs. Hostinger is well-suited for users seeking a robust set of features, offering a custom-built hPanel control panel for ease of use, along with a vast array of security and performance tools like Imunify360 and LiteSpeed Web Server. The availability of an intuitive drag-and-drop website builder with AI features makes it easy for beginners to create professional-looking websites. Additionally, the inclusion of a free domain and SSL for most plans adds significant value for those looking to build their web presence without incurring extra costs.

On the other hand, 000Webhost provides solid free and premium hosting plans. The free tier includes essential features like a website builder, FTP accounts, and even SSH access, making it an attractive option for hobbyists and small personal projects. The premium plans are particularly notable for their affordability, starting at $2.99 per month, and offer more extensive features such as unlimited bandwidth and storage, plus enhanced security measures like DDoS protection and Cloudflare nameservers. Though it lacks free email hosting in the free tier, its premium packages include email services and WordPress-specific features, making it suitable for small businesses and e-commerce sites on a budget.

Free domain Yes, with most plans No
Free SSL Yes Yes
Email hosting Yes No (only with premium)
Website builder Yes Yes
Staging environment Yes Yes, with premium
FTP & SFTP accounts Yes Yes
Git and SSH access Yes Yes
Free backup Yes Yes, with premium
Money back guarantee Yes Yes, 30-day
In some cases hosting providers offer different features based on various components like
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Hostinger and 000Webhost offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Email services at Hostinger are provided through a partnership with Microsoft 365, offering a professional email and access to Outlook on a trial basis before transitioning to a paid service. Conversely, 000Webhost provides unlimited free professional email accounts, which is particularly beneficial for users requiring multiple email accounts without incurring additional costs.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

8.8
8.4

🏆 Winner Hostinger: Hostinger showcases a broad range of affordable plans with impressive features and excellent customer support.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Hostinger offers diverse pricing plans spanning from web hosting to cloud and VPS options, each endowed with comprehensive features aimed at ensuring the highest level of performance and security. 000webhost’s pricing tiers, while also competitive, provide a comparable range of features but lack some of the advanced functionalities found in Hostinger’s plans, particularly in specific storage and performance optimizations.

Premium $7.99

100 websites, custom domain, WordPress multisite, 100 domain-based email addresses, WordPress themes, over 100 subdomains

Value for price:8.0

Single Shared Hosting $3.99

1 website, 50 GB SSD storage, 100 GB bandwidth, free domain, unlimited free SSL, unlimited visitors, powerful control panel, WordPress acceleration, WooCommerce, 150 designer-crafted templates

Value for price:8.5

Business $8.99

100 websites, custom domain, WordPress multisite, 100 domain-based email addresses, WordPress themes, over 100 subdomains

Value for price:8.2

Premium Web Hosting $7.99

100 websites, 100 GB SSD storage, unlimited bandwidth, free domain, unlimited free SSL, standard DDoS protection, 600,000 inodes, WordPress staging tool, unlimited databases

Value for price:8.8

Cloud Startup $19.99

custom domain, WordPress multisite, 100 domain-based email addresses, WordPress themes, over 100 subdomains

Value for price:8.4

Business Web Hosting $8.99

100 websites, 200 GB NVMe storage, unlimited bandwidth, free domain, unlimited free SSL, unlimited databases, WooCommerce optimization

Value for price:9.0

Premium $7.99

100 websites, 100 GB SSD storage, unlimited bandwidth, free domain, unlimited free SSL, weekly backups, WordPress auto updates

Value for price:8.6

Single Shared Hosting $3.99

1 website, 50 GB SSD storage, 100 GB bandwidth, free domain, unlimited free SSL, unlimited visitors, powerful control panel, WordPress acceleration, WooCommerce

Value for price:8.5

Business $8.99

100 websites, 200 GB NVMe storage, unlimited bandwidth, free domain, unlimited free SSL, daily backups, smart WordPress updates, unlimited bandwidth

Value for price:8.7

Premium Web Hosting $7.99

100 websites, 100 GB SSD storage, unlimited bandwidth, free domain, unlimited free SSL, standard DDoS protection, 600,000 inodes, WordPress staging tool, unlimited databases

Value for price:8.8

Cloud Startup $19.99

300 websites, 200 GB NVMe storage, unlimited bandwidth, free domain, unlimited free SSL, daily backups, smart WordPress updates

Value for price:8.5

N/A

Cloud Professional $32.99

300 websites, 250 GB NVMe storage, 6 GB RAM, 4 CPU cores, unlimited bandwidth, free domain, unlimited free SSL, managed WordPress, dedicated resources

Value for price:8.6

N/A

Cloud Enterprise $54.99

300 websites, 300 GB NVMe storage, 12 GB RAM, 6 CPU cores, unlimited bandwidth, free domain, unlimited free SSL, managed WordPress, dedicated resources

Value for price:8.7

N/A

In some cases companies have different prices based on various components like a location. As a result in rare cases the prices displayed here can differ from the ones you see on their websites.

Enterprise plans

Hostinger’s Cloud Enterprise plan costs $54.99/month with features like 300 websites, 12 GB RAM, 6 CPU cores, 300 GB NVMe storage, managed WordPress, and dedicated resources. 000webhost doesn’t offer specific enterprise plans; their highest tier is Business Web Hosting at $8.99/month, providing 100 websites, 200 GB storage, and WooCommerce features. Hostinger’s higher storage capacity and enhanced resources make it the more suitable option for enterprise needs.

Hostinger vs 000Webhost: Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.

9.0
6.8

🏆 Winner Hostinger: Hostinger offers a user-friendly experience with its custom-built control panel and extensive support resources.

Hostinger employs a custom-built control panel known as hPanel, designed with beginners in mind. The interface is intuitive and straightforward, allowing users to set up professional email addresses, install content management systems, and utilize a website builder with minimal effort. Features like one-click app installations and built-in AI tools further streamline the setup process. Automated updates and a variety of included applications make it a strong choice for those new to website management.

000Webhost provides a more traditional approach with options like FTP uploads, WordPress installation, and a basic Website Builder. The sign-up process is quick, but the interface may feel less guided compared to Hostinger’s hPanel. While it does offer tools to help those without coding knowledge, the overall experience appears less integrated, requiring a bit more manual effort from users to get things done.

Hostinger offers free automatic website migration with zero downtime. This service is a significant advantage for users looking to switch their hosting platforms seamlessly. On the other hand, 000Webhost also provides basic tools for uploading websites via FTP, though it doesn’t seem to have the same level of automated migration support as Hostinger.

Hostinger ensures that users have abundant resources, including a 24/7 support team, detailed tutorials, and Hostinger Academy videos. The help center covers many topics to assist users at every step. 000Webhost also provides a knowledge base with articles on various issues, but the scope is not as extensive as Hostinger’s resources.


The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. Hostinger offers a wide range of resources alongside 24/7 chat and phone support. 000Webhost also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

8.2
0.0

🏆 Winner Hostinger: Exceptional user management with streamlined client onboarding and comprehensive access controls.

Hostinger outshines 000Webhost in terms of user role management and permissions. Hostinger offers a detailed approach to client onboarding by allowing easy addition of new users and centralized service management, providing clear access levels compared to the lack of specific user roles information available from 000Webhost. Hostinger’s ability to define and restrict permissions is more advanced, further enhancing account security and user management efficiency.

Hostinger’s hPanel provides a user-friendly interface for managing user roles. The simple client addition process via the Home section of hPanel, coupled with options like Account Sharing and detailed access levels, makes user management straightforward. In contrast, the lack of user management details for 000Webhost suggests a less refined user interface and fewer tools for effectively managing roles and permissions.

Hostinger’s access control measures are highly effective, especially for handling a growing number of users. The platform restricts critical actions for users with granted access, such as managing payment methods and changing profile information, ensuring security. This feature, combined with the ability to revoke access easily, makes Hostinger suitable for scaling user management efficiently. The efficacy of 000Webhost’s access control cannot be assessed due to limited available information.

Hostinger user roles table:

Role Description Access highlights
Manage services Suitable for users who need to modify files and websites. Allows managing VPS and changing hosting-related settings.
Manage services and make purchases Ideal for users managing services and procuring new services with existing payment methods. In addition to managing services, enables purchasing new hosting plans or domains.

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

8.3
8.0

🏆 Winner Hostinger: Hostinger offers extensive customer service options, including multilingual support and priority response time.


Phone support







Live chat support







Chatbot







Email/ticket support







Enterprise support
(dedicated agent, priority support)






Hostinger and 000Webhost both provide a wide range of customer support options, ensuring users have multiple avenues for assistance. Hostinger’s 24/7 live chat support and extensive multilingual capabilities, with issues resolved in under three minutes, offer quick and diverse communication channels. Users also benefit from a rich knowledge base and video tutorials through Hostinger Academy.

000Webhost offers 24/7 support through phone, chat, and email, making access to help straightforward. They support this with an FAQ, a web hosting forum for community-driven help, and specific tutorials for WordPress users. While Hostinger edges out with its priority support and multilingual team, 000Webhost provides a reliable and varied support structure.

Hostinger vs 000Webhost: User feedback

Hostinger
649 reviews
4.4 out of 5 stars
000Webhost
8 reviews
3.9 out of 5 stars

Hostinger receives high praise for its user-friendly interface, competitive pricing, and robust performance. Customers appreciate the wide range of features, including seamless website migration, the intuitive hPanel, and excellent uptime. The standout feature, consistently mentioned across reviews, is the exceptional and responsive customer support available 24/7 via live chat, although some users express a desire for phone support. On the downside, a few customers report issues with renewal pricing, occasional slow support response times, and the limitations of the lower-tier plans.

000webhost is widely appreciated for its free hosting services, making it an excellent choice for beginners and those wanting to test websites without financial commitment. Users commend features like the one-click WordPress installation, PHP and MySQL support, and an intuitive website builder. However, some users find the service slow and restrictive, particularly with bandwidth limits and the presence of watermarks in the free plan. Additionally, the service lacks support for broader frameworks such as Python, and professional features are often disabled unless upgraded to a paid plan.

Hostinger vs 000Webhost: FAQ

Which platform is better suited for hosting WordPress websites?


Both Hostinger and 000webhost offer comprehensive WordPress hosting services with essential features and tools. However, Hostinger stands out due to its superior performance metrics, extensive security measures, and additional features like the custom-built hPanel, making it a more robust option for WordPress hosting.

Which hosting service offers better security features?


Hostinger offers more advanced security features such as 24/7 server monitoring, enhanced DDoS protection, anti-malware protection, and firewall protection. In contrast, 000webhost provides basic security measures like SSL certificates and DDoS protection but lacks some of the advanced modules that Hostinger includes.

Which hosting service offers more scalability options for growing websites?


Hostinger provides a wide range of scalable options, including cloud and VPS hosting, which can easily accommodate growing websites and businesses. 000webhost, on the other hand, mainly offers shared hosting plans and doesn’t support cloud or VPS hosting, making it less versatile in terms of scalability.

What are the major differences in pricing and value between Hostinger and 000webhost?


Hostinger offers a variety of pricing plans with comprehensive features aimed at high performance and security. 000webhost provides free and low-cost premium plans, which are more limited in terms of advanced features and performance optimizations. Hostinger’s plans are generally more suitable for users looking for robust, scalable hosting solutions.

Which platform offers better customer support?


Hostinger stands out with its 24/7 live chat support, extensive multilingual capabilities, and numerous tutorials and video guides. While 000webhost offers 24/7 support via phone, chat, and email, Hostinger’s customer support is often praised for its responsiveness and helpfulness.

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