Growth & Automation

Let’s get into the important stuff. Stuff like customer trust, reliability, performance enhancements, clientele targeting, and everything else that you’ll find below. This touchy subject, lucky for you, is in the right hands. And it’s about time we share the wisdom, so don’t hesitate to get started.

10 Most Common Sales Objections and How to Handle Them

10 Most Common Client Objections and How to Handle Them

15 Min Read

The adrenaline is coursing through your veins. The suspense is palpable. You’re eagerly waiting, unable to think of anything else. Finally, communication is made. Your spirits lift for a brief moment, before hearing the dreaded, “I’m sorry, but…”. A sales objection. Yet again. Truly one of the most disappointing things to deal with in any business, especially considering all the hard work and time that goes into client discovery. Whether it’s because they found a better option, or they don’t fully understand what you can do for them, or a matter of not being willing to spend what you know your services are worth, the list of objections unfortunately goes on and on. But, if the excuses from prospective clients are starting to become a little too commonplace in your business, it’s time to make a change. Luckily, you’ve come to the right place. We’re going to take you through…

Google Page Experience Update: The New Google Ranking Factor

Google Page Experience Update: The New Google Ranking Factor

12 Min Read

The anticipated (or dreaded) roll out of Google’s latest page experience update has already come and gone. Did it do wonders for your traffic…or were your worst fears realized? Or, perhaps you are just remembering about this change now, while reading this post? Fear not, as now that all the commotion has calmed and the dust has settled, we’re going to do a deep-dive into this update and tell you everything you need to know. Let’s start with the basics. Google officially announced the (slow) launch of this update for desktop on February 22, 2022. Initially saying it would be a process of a few weeks, the updates for desktop were completed on March 3, taking nine days in total. A much shorter overall process when compared with the two and a half month long mobile launch that came to its conclusion in August 2021. What exactly is the new…

Finally! How to Get More Clients for Your Agency With 10Web

Finally! How to Get More Clients for Your Agency With 10Web

7 Min Read

You’ve created your agency and finetuned every aspect. You know what you offer is great and will genuinely take your clients’ businesses to the next level. So why isn’t your agency growing at the speed you expect? There are three main factors that can stunt any agency’s growth. If you’ve been in this business long enough, chances are you’re unfortunately all too familiar with every single one of them. The challenges: No unique selling point: A harsh truth is that the market is just too congested and if you don’t have a unique selling point, your message will be lost in the abyss. As great and unique as your services may be, an agency’s biggest challenge comes in the form of effectively differentiating itself from the competition. Lack of time: There is so much work that goes into the building and upkeep of a successful agency, that it can often…

Customer Success Metrics: The Key in Propelling Your Business Forward

Customer Success Metrics: The Key in Propelling Your Business Forward

20 Min Read

Everything in life is relative—or so they say. When it comes to success, relativity definitely comes into play, as what is considered successful for one project, may not be applicable at all to another. When it comes to customer success, however, metrics really do remove most notions of relativity, with their data-driven approach and deliverables of measurable results. The removal of relativity is a good thing when it comes to customer success, especially for agencies. Customer success is extremely important as it’s all about the communication strategies and business processes used that perpetually showcase your agency’s value to your customers. In short, it’s a great opportunity to get your agency ahead of the pack—and keep it there. We’ve singled out the top customer success metrics behind a great customer experience so you can implement them in your agency and see the world of difference they bring. Each one has its…

Largest Contentful Paint: How to Improve Your Score Forever | 10Web

Largest Contentful Paint: How to Improve Your Score Forever

10 Min Read

So you’ve worked hard on building a fast, clean website, and now that you’ve run it through a page speed tool, it’s disappointing that the results are not what you hoped for. While hanging your head in defeat may seem like a tempting option, from an SEO and user experience standpoint, you should definitely reconsider before throwing in the towel. How long do you wait for a page to load? For around 50% of us, it’s less than 3 seconds. A lot may hang in the balance during those 3 precious seconds. A page’s ability to get the Largest Contentful Paint (LCP) content loaded quickly can soothe impatient visitors by letting them know they’re in the right place while the rest of the page loads. It’s often an image, video, or a block-level element like <p> or <h1> that should be one of the first things to render. The Largest…

What is Client Discovery? An Actionable Guide for your Agency | 10Web

What is Client Discovery? An Actionable Guide for Your Agency

13 Min Read

“If you build it, they will come.” Unfortunately, this is rarely the case, a truth so many agency owners have had to come to terms with. You’ve spent years creating a service, fine-tuning it to perfection, and know that it serves as an answer to an existing demand. You’ve built it—and built it well. Now, when exactly do the customers flock in? Sitting back and waiting is the passive approach. Sure, you will get a few customers here and there, but that’s not really the method to go for if you want to propel your business forward. Instead, and especially to get ahead of the competition, you need to take an active approach. Don’t wait for them to come to you. Find them yourself. How? This is where client discovery comes in. A standard practice in so many startups, tech companies, and product management teams, client discovery has become a…

Core Web Vitals: The Only Guide You’ll Ever Need

Core Web Vitals: The Only Guide You’ll Ever Need

16 Min Read

At this point, you’ve most likely heard about Core Web Vitals, Google’s new page experience measuring tools. Announced in May 2020 and incorporated into the ranking algorithms just last month, Core Web Vitals are another key way for Google to approximate the quality of user experience that a website offers. As the focus of Core Web Vitals is on an overall pleasant user experience, even if your website currently ranks at #1, this article will still be useful in terms of improving conversion rates of your website and decreasing the bounce rate. Whether you’re a developer immersed in code, an agency looking to set yourself apart from competition, or a small business owner just trying to run your website, it is important to be mindful of these new updates as they are Google’s way of fine tuning its ranking process. We know the importance SEO (Search Engine Optimization) has on…

troubleshooting 502 bad gateway featured

502 Bad Gateway Error and How to Fix It

13 Min Read

HTTP 504 Gateway Timeout and HTTP 502 Bad Gateway errors are the most common server errors for WordPress website visitors and owners. In my previous article, we’ve already discussed the causes of a 504 Gateway Timeout error and possible solutions for it. In this article, we’ll come to understand what a 502 Bad Gateway error is, talk about the reasons for a 502 Bad Gateway error, and explore some tips for troubleshooting this type of errors. What does 502 Bad Gateway mean? Before we define what a 502 Bad Gateway error is, let’s deep-dive into server infrastructure and find out the meaning of some terms, like web server, proxy server or gateway, and upstream server. Let’s first discuss how hosting a modern web application works. For this we need three actors: The web application The gateway The web server In the picture below you can see the PHP modern web…

Hompages of different Workflow Automation Software providers

8 Workflow Automation Software Solutions to Boost Your Efficiency

9 Min Read

Aside from technology taking over humans (winky face, a little joke with a hint of “what-if”), what’s the reason you’re still spending so much time on manual tasks when you can automate them? From personal life to working life, from automated bill payments to automatic website building and so on; all these things help us save precious time wasted on hideous manual tasks and spend that time on business growth, family time, and therapy to recover from previous stressful working lifestyle. As the famous saying goes, “Life is too precious to waste on things you can pay someone else to do for you.” Nowadays, we can change it to, “Life is too precious to waste on things a tool can do for you.” All jokes aside, my life changed drastically when I started using automation software solutions to ease my working life. Back in the day, when I worked at…

golden rules for the perfect client proposal template

5 Golden Rules for the Perfect Client Proposal (+Templates)

11 Min Read

Given that you’ve stumbled upon this article, I’ll go out on a limb and say that you need to write a client proposal and all you’ve done so far is create the doc and stare at it for a couple of minutes. I get it, I’ve been there before. Writing a client proposal is difficult, and writing the perfect client proposal is a real challenge. But don’t worry, you’ve actually found a goldmine. My experience with client proposals is mainly with marketing proposals, but the principles that I’ll be sharing with you apply to other kinds of proposals too, be it design or development. What does a client proposal entail? Generally speaking, a client proposal is a piece of document that outlines everything that you propose to do for the client. It’s not a one-page document with bullet points saying “I’ll do A, B, and C.” Client proposals are more…

504 Gateway Timeout Error and How to Fix It

504 Gateway Timeout Error and How to Fix It

13 Min Read

An HTTP 504 Gateway Timeout error is the most common error encountered by website developers. And in many cases, it can become a real pain. Generally, it’s difficult to find out the reason for a timeout error because the server response has no helpful information about the error cause. In this article, we’ll find ways to troubleshoot timeout errors and find solutions for them, while giving you a better understanding of timeout errors and their causes. What is a 504 Timeout error? To deeply understand what a 504 Gateway Timeout error is let’s first have a look at server and client relationships. What happens when the client sends an HTTP request to the server? When the server receives the request, it processes it, and–depending on whether the result is successful or unsuccessful–returns a response with the corresponding HTTP status code in the HTTP response headers. HTTP status codes are a…

No BS Client Referral Tips to Grow Your Agency

No BS Client Referral Tips to Grow Your Agency

8 Min Read

Are you the type of person that prefers to give gifts over receiving ones? Or is it the other way around? What if I told you that when it comes to your relationships with your clients you gotta do both. It’s a give-and-take. First, you “give gifts” in the form of amazing services to help them grow their business, and then you “receive gifts” in the form of word of mouth, brand awareness, and direct client referrals. Sounds simple, right? Heck yeah, it does! Well, it is, as long as you do your job well and know how to build relationships with your clients based on trust and loyalty. If you don’t know how to do this, just read these 8 strategies we’ve separated for you in order to improve your client retention. Now, that that’s cleared up, we’re all set for some facts on how important getting client referrals…